Senior Library Public Service Associate

2 weeks ago

Vancouver, Canada City of Vancouver - CA Full time

Company: Vancouver Public Library

Worksite: Firehall Branch

Job Summary: Working collaboratively within their team and system-wide, this position creates a welcoming, patron-centered experience through its involvement in the design, planning, and delivery of responsive information services and a variety of library and literacy programs. Under the guidance of a librarian, the incumbent assists in the planning of programming for children, teens, and adults. The incumbent delivers programs for children, teens, and adults. This position provides instruction and support to the public on the use of digital devices such as e-readers to access library resources. An incumbent in this role understands and practices community-led approaches and represents the Library’s vision, mission, and values by demonstrating and modeling conduct that reflects the library’s policies and procedures.

Job Requirements:

Minimum Qualifications: Candidates must possess the Education/Qualifications/Experience in category 1 or category 2 listed below in order to be deemed as meeting minimum qualifications. Please ensure these minimum qualifications are clearly listed in your application. Note that this does not guarantee being shortlisted.

For SLPSA, “considerable experience” equates to 3 cumulative years of experience in any one of the four categories (programming, information services, collection maintenance, community collaboration).

Education/Qualifications/Experience:

  1. Completion of an approved Library Technician diploma program and 2 years of experience in a customer service environment.

OR

  1. Completion of an undergraduate degree from a recognized university and two years experience in a customer service environment, and considerable experience demonstrated in an area such as programming, information services, collection maintenance, and/or community collaboration.

Knowledge, Skills & Abilities:

  • Considerable knowledge of library methods, procedures, and tools applicable to the work.
  • Working knowledge of the objectives, organization, procedures, services, and resources of the Library.
  • Ability to pleasantly and effectively deliver children’s programs and services.
  • Excellent oral and written communication skills.
  • Ability to participate in the planning and presentation, including public speaking and instruction, of library programs and projects.
  • Ability to plan, organize, and carry out assigned duties and responsibilities with supervision.
  • Ability to participate in the maintenance of the library collection.
  • Pleasant and effective customer service skills.

Affiliation: CUPE 391

Employment Type: Posted Part-Time

Salary: $34.30 to $40.34 per hour

Work Schedule:

Thursday: 10:00am – 2:00pm (4 Hours)
Friday: 2:10pm – 6:10pm (4 Hours)
Saturday: 12:40pm – 5:10pm (4.5 Hours)
Sunday: 8:40am – 5:10pm (7.5 Hours)

Total: 20 hours per week
Note: Work schedules may change with reasonable notice.

While the Library thanks you in advance, only those candidates being considered will be contacted.

Vancouver Public Library is committed to recruiting a diverse workforce that represents the community we serve. We encourage applicants from diverse backgrounds including Indigenous Peoples, LGBTQ2S+, all genders, ethnicities, and persons with disabilities. Should you be shortlisted and require accommodation during the selection process, please provide details to the hiring committee.

Applicants must be prepared to work at any location in the VPL system. As VPL is responsible for the well-being of its patrons, a Police Information Check clearance is a condition of employment. Please refer to our policy for further information. Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act.

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