![TITEC INC.](https://media.trabajo.org/img/noimg.jpg)
Bilingual Desktop Support Technician
3 weeks ago
**Main Duties and Responsibilities**:
- Install, upgrade, support and troubleshoot End User Workspace Hardware such as Desktop, Laptops, Printers, Mobile Devices, Video and Conferencing Equipment and any other authorized peripheral equipment and devices.
- Perform general preventative maintenance tasks on devices and software.
- To follow and execute instructions provided by Subject Matter Experts.
- Provide onsite hand and eye support to Customer / OEM SME’s towards Install, upgrade, support and troubleshooting of devices in Network and Compute environment.
- To assist users with any logged IT related incident when called upon.
- To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.
- To accurately record, update and document requests using the IT service desk system.
- To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.
- Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
- To be a highly motivated team player with the skills and ability to manage changing priorities.
- To create, maintain and publish relevant support documentation in order to assist all End Users with the quick resolution of their incidents and service requests and enable users to become more self-sufficient.
- Be willing to attend training as necessary to keep up to date with the latest technology and internal system processes.
- To attend training courses as identified and agreed for appropriate development.
- To contribute towards reporting as per customer requirement.
- Any other tasks as assigned and within the skillset of the person.
**Technical Skills**:
- Good general understanding of IT principles such as Networks, Hardware and Domains
- Working knowledge of leading software packages such as MS Office, Lotus Notes, and MS Outlook etc.
- Good experience in End User device hardware and software troubleshooting
- Good experience of supporting devices such as Printers and Meeting Room equipment’s
- Knowledge of mobile devices, in particular Blackberry and iPhones
- Experience with building, configuring, replacing, and troubleshooting EUC hardware components
- Awareness of Data Backup principles
- Familiarity with virtual, MDM and VPN environments
- Basic knowledge and familiarity with devices in Network and Computer environment
**Job Type**: Fixed term contract
Contract length: 12 months
**Salary**: $23.00-$25.00 per hour
Expected hours: 40 per week
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Expected start date: 2024-02-26
-
Desktop Technician
1 month ago
Montréal, Canada Aversan Inc Full timeJob Summary: We are seeking a skilled Desktop Technician to join our team. As a Desktop Technician, you will be responsible for providing technical support and troubleshooting assistance to end-users. You will play a crucial role in maintaining the functionality of our computer systems and ensuring that employees have the necessary tools to perform their job...
-
Desktop Support Technician
4 weeks ago
Montréal, Canada TekWisen Software Pvt. Ltd Full timeResponsible for supervising the manufacturing and installation of computer or computer-related equipment and components. **Major Job Duties**: - Test and image desktops and laptops. Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware. - Assist Corporate Desk Side Support technicians with...
-
Desktop Support Technician
3 weeks ago
Montréal, Canada Ovation Workspace Services Full timeDesktop Technician will provide day to day local **Salary**: $20.00-$33.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Montréal, QC H1J3C7: reliably commute or plan to relocate before starting work (required) Application question(s): - Have you taken covid vaccination? **Education**: - Bachelor's Degree...
-
Desktop Support Technician
3 weeks ago
Montréal, Canada Ovation Workplace Services Full timeDesktop Technician will provide day to day local Pay: $22.00-$33.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Montréal, QC H1J3C7: reliably commute or plan to relocate before starting work (required) Application question(s): - Have you taken covid Vaccination? **Education**: - Bachelor's Degree (required) **Experience**: -...
-
Desktop Support Technician
3 weeks ago
Montréal, Canada Ovation Workspace Services Full timeDesktop Technician will provide day to day local **Salary**: $20.00-$33.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Lethbridge, AB T1H 5K8: reliably commute or plan to relocate before starting work (required) Application question(s): - Have you taken covid vaccination? **Education**: - Bachelor's Degree...
-
Desktop Support Technician
1 month ago
Montréal, Canada Ovation work place services Full time(a) A+ Certification or equivalent experience (b) Good working knowledge of Active Directory (c) 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. (d) Excellent customer service and communication skills including providing VIP support (e) Experience supporting large...
-
Desktop Support Technician
1 month ago
Montréal, Canada Ovation Workplace Services Full time(a) A+ Certification or equivalent experience (b) Good working knowledge of Active Directory (c) 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. (d) Excellent customer service and communication skills including providing VIP support (e) Experience supporting large...
-
Desktop Technician
7 days ago
Montréal, Canada CGI Full timeThe member will be responsible for the implementation and technical support of desktop equipment for our client. Our member will act as a Desktop Technician, providing support, maintenance and troubleshooting on computers, peripherals, and software according to established employee guidelines. Insights you can act on While technology is at the heart of our...
-
Desktop Support
4 weeks ago
Montréal, Canada Atlantis IT group Full timeHi, Hope you are doing great...... Please let me know your interest along with your updated resume and details. (It will be great help if you can refer someone for the same in case you are not currently available) **Role**:Desktop Support - French** **Location**:montreal,Toronto (OnSite)** **Duration - Long Term** **Roles and Responsibility** 1....
-
Desktop Support
3 weeks ago
Montréal, Canada Epsilon solutions pvt ltd. Full timeResponsibilities: - Excellent analytical and problem-solving skills Demonstrable experience in managing a successful team of support technicians and successful completion of computer hardware and current desktop support technician certifications Excellent customer service skills Desk side Support Management Customer Relationship Management Vendor...
-
Junior Desktop Support/Customer support
1 month ago
Montréal, QC, Canada Tata Consultancy Services Full timeJunior Desktop Support/Customer support - Bilingual Skills required:windowsMS 360 Language: French
-
Junior Desktop Support/Customer support
4 weeks ago
Montréal, QC, Canada Tata Consultancy Services Full timeJunior Desktop Support/Customer support – Bilingual Skills required:windowsMS 360 Language: French
-
Junior Desktop Support/Customer support
1 month ago
Montréal, QC, Canada Tata Consultancy Services Full timeJunior Desktop Support/Customer support – Bilingual Skills required:windowsMS 360 Language: French
-
Junior Desktop Support/Customer support
1 month ago
Montréal, QC, Canada Tata Consultancy Services Full timeJunior Desktop Support/Customer support – Bilingual Skills required:windowsMS 360 Language: French
-
Desktop Support Technician Level I
4 weeks ago
Montréal, Canada Heunets Systems Full timeURGENT! Job Role - Desktop Support Technician Level 1 Job Summary Desktop Technician will provide day to day local a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket...
-
On-air Desktop Support
3 weeks ago
Montréal, Canada CTConsultants Full time**CTC007244 - On-Air Desktop Support**: **Secteur industriel: Telecommunications**: **Type d'emploi: Contract**: **Durée: One year**: **Mode de travail: On Site**: **Description**: IMPORTANT Locations to consider - Montreal Interviews - Bilingual (mandatory) - advanced French + English. Interviews in French Work is on site, no remote work. 5 days/5 in...
-
Bilingual Desktop Support Technician
3 weeks ago
Montréal, Canada AstraNorth Full time**Skills and Responsibilities**: - Responsibilities require extensive knowledge of both hardware and software in order to provide client support which includes installation/deployment, upgrading and troubleshooting hardware, software and mobile device related issues. - Address user tickets regarding hardware, software, and networking - To accurately record,...
-
Desktop Support Technician
4 weeks ago
Montréal, Canada TTEC Full timeDesktop Support Technician - On site Quebec, CAN (French not required) **Desktop Support Technician** Bringing smiles is what we do at TTEC... for you and the customer. As a Desktop Support Associate Technician working onsite, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning...
-
Bilingual Deskside Support Technician
1 month ago
Montréal, Canada Insight Enterprises Full time**Requisition Number**:97187** **Bilingual Deskside Support Technician (contract)** Location: Salaberry-de-Valleyfield (Greater Montreal area), Quebec **About Insight**: Insight Enterprise Inc serves clients in 190 countries, and in Canada, our robust Staffing department specializes in placing top-notch talent in sought-after roles across the...
-
Desktop Technician
4 weeks ago
Montréal, Canada CGI Full timeIf you have a pioneering spirit and flourish with innovative projects, where you can influence the direction of technical strategy now is the time to join this dynamic team. We need to double our capacity to satisfy growing client demand globally and are looking for top talent. Combine the challenges offered by complex technical initiatives with the...