Current jobs related to Desktop Support Technician - Montréal - TTEC

  • Desktop Technician

    4 months ago

    Montréal, Canada Aversan Inc Full time

    Job Summary: We are seeking a skilled Desktop Technician to join our team. As a Desktop Technician, you will be responsible for providing technical support and troubleshooting assistance to end-users. You will play a crucial role in maintaining the functionality of our computer systems and ensuring that employees have the necessary tools to perform their job...

  • Desktop Support Technician

    3 months ago

    Montréal, Canada Ovation Workplace Services Full time

    Desktop Technician will provide day to day local Pay: $22.00-$33.00 per hour Schedule: - 8 hour shift Ability to commute/relocate: - Montréal, QC H1J3C7: reliably commute or plan to relocate before starting work (required) Application question(s): - Have you taken covid Vaccination? **Education**: - Bachelor's Degree (required) **Experience**: -...

  • Desktop Support Technician

    4 months ago

    Montréal, Canada Ovation work place services Full time

    (a) A+ Certification or equivalent experience (b) Good working knowledge of Active Directory (c) 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. (d) Excellent customer service and communication skills including providing VIP support (e) Experience supporting large...

  • Desktop Support Technician

    4 months ago

    Montréal, Canada Ovation Workplace Services Full time

    (a) A+ Certification or equivalent experience (b) Good working knowledge of Active Directory (c) 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. (d) Excellent customer service and communication skills including providing VIP support (e) Experience supporting large...

  • Desktop Support Technician

    2 weeks ago

    Montréal, QC, Canada Ovation work place services Full time

    (a) A+ Certification or equivalent experience (b) Good working knowledge of Active Directory (c) 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. (d) Excellent customer service and communication skills including providing VIP support (e) Experience supporting large...

  • Desktop Support Technician

    2 weeks ago

    Montréal, QC, Canada Ovation Workplace Services Full time

    (a) A+ Certification or equivalent experience (b) Good working knowledge of Active Directory (c) 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. (d) Excellent customer service and communication skills including providing VIP support (e) Experience supporting large...

  • Desktop Support Technician

    4 days ago

    Montréal, QC, Canada Ovation Workplace Services Full time

    (a) A+ Certification or equivalent experience (b) Good working knowledge of Active Directory (c) 2+ years’ experience providing technical support in a fast paced and constantly changing environment up to executive management level. (d) Excellent customer service and communication skills including providing VIP support (e) Experience supporting large...

  • Desktop Support Technician

    3 months ago

    Montréal, Canada Q1 Technologies Full time

    Skills Required: - Knowledge on End User Computing Devices (Laptop / Desktop / VDI) - Expertise on windows 7/ 10 administrations - Good troubleshooting skills on MS Office, O365, Internet Explorer and other Operating system related issues - Knowledge on PC and peripheral Hardware troubleshooting (including print & scanning devices) - Hands on Experience on...

  • Desktop Support Technician

    3 months ago

    Montréal, Canada EHUB GLOBAL Full time

    **Role: Desktop Support** **Location: Montreal QC ( Onsite - Hybrid)** **JD**: **Experience: 4 to 6 years** A leading provider of platforms; digital innovation; artificial Intelligence and end-to-end IT services and solutions for Global 1000 companies. We are transforming corporations through deep domain expertise; knowledge-based ML platforms; as well as...

  • Desktop Support Technician

    4 months ago

    Montréal, Canada Teamware Solutions (quantum leap consulting). Full time

    **Role: Desktop Support (Canadian French Speaking)** **Location: Montréal, QC (Hybrid role)** **Max Salary: CAD 50K/annum + benefits** **Job Description: Desktop Support** **Location: Montreal(Quebec) (Hybrid model - 2 days in office and 3 days WFH)** **Type - Full Time** **Experience: 2-5 yrs** **Office -100 people; 30 users in office** **Key...

  • Desktop Support

    3 months ago

    Montréal, Canada EHUB GLOBAL Full time

    **Role: Desktop Support** **Location: Montreal QC ( Onsite - Hybrid)** **JD**: **Experience: 4 to 6 years** A leading provider of platforms; digital innovation; artificial Intelligence and end-to-end IT services and solutions for Global 1000 companies. We are transforming corporations through deep domain expertise; knowledge-based ML platforms; as well as...

  • Technicien Support Informatique/ Desktop Support

    3 months ago

    Montréal, Canada Hashmap Full time

    **Req ID**:275216 We are currently seeking a Technicien Support Informatique/ Desktop Support Technician to join our team in Montreal, Quebec (CA-QC), Canada (CA). Nous sommes à la recherche d’un **technicien support informatique **pour notre équipe à **Montréal, au Québec **. **Responsabilités**: - Apporter de l’aide sur place pour résoudre...

  • Technicien Support Informatique/ Desktop Support

    3 months ago

    Montréal, Canada NTT DATA Full time

    **Req ID**: 275216 We are currently seeking a Technicien Support Informatique/ Desktop Support Technician to join our team in Montreal, Quebec (CA-QC), Canada (CA). Nous sommes à la recherche d'un **technicien support informatique** pour notre équipe à **Montréal, au Québec**. **Responsabilités** - Apporter de l'aide sur place pour résoudre les...

  • Bilingual Desktop Support Technician

    3 months ago

    Montréal, Canada AstraNorth Full time

    **Skills and Responsibilities**: - Responsibilities require extensive knowledge of both hardware and software in order to provide client support which includes installation/deployment, upgrading and troubleshooting hardware, software and mobile device related issues. - Address user tickets regarding hardware, software, and networking - To accurately record,...

  • Desktop Support Associate

    3 months ago

    Montréal, Canada NTT DATA Full time

    We are currently seeking Desktop Support Associate to join our team in Montreal, Quebec (CA-QC), Canada (CA). - Individuals here have a well-rounded knowledge of the policies and procedures for their work area. - French speaking and written - Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of...

  • Desktop Support

    3 months ago

    Montréal, Canada Teamware Solutions (quantum leap consulting). Full time

    **Role: Desktop Support** **Experience: Min 3+ years** **Client: Persistent/ Crawford** **Location: Montreal, QC (Onsite)** **Languages: English, French (Must)** **Max Salary: Open rate (Negotiable)** **Full Time Only** - Configure and Support all End User Devices which includes OS settings, system drivers, encryption, authentication, VPN and other...

  • Desktop Support

    4 months ago

    Montréal, Canada Teamware Solutions (quantum leap consulting). Full time

    **Role: Desktop Support (Canadian French Speaking)** **Client: Persistent/ Crawford** **Location: Montréal, QC (onsite role)** **Salary: 45k - 50k per annum + benefits** **Language: English, French (mandatory)** **Location: Montreal(Quebec) (Hybrid model - 2 days in office and 3 days WFH)** **Type - Full Time** **Experience: 2+ years** **Office -100...

  • Desktop Support

    3 months ago

    Montréal, Canada Teamware Solutions (quantum leap consulting). Full time

    **Role: Desktop Support (Canadian French Speaking)** **Client: Crawford** **Location: Montréal, QC (onsite role)** **Salary: Negotiable** **Language: English, French (mandatory)** **Location: Montreal(Quebec) (Hybrid model - 2 days in office and 3 days WFH)** **Type - Full Time** **Experience: 2+ years** **Office -100 people; 30 users in...

  • Desktop Support

    2 days ago

    Montréal, QC, Canada Tata Consultancy Services Full time

    Inclusion without ExceptionTCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our...

  • Desktop Support

    2 weeks ago

    Montréal, QC, Canada Tata Consultancy Services Full time

    Inclusion without Exception TCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our...

Desktop Support Technician

4 months ago

Montréal, Canada TTEC Full time

Desktop Support Technician - On site Quebec, CAN (French not required)

**Desktop Support Technician**

Bringing smiles is what we do at TTEC... for you and the customer. As a Desktop Support Associate Technician working onsite, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

**What You'll be Doing**

Do you have a passion to translate technical issues? Want to learn and grow your own knowledge in various IT fields? In this role, you'll be the hero for all forefront associates as you will help navigate and deliver basic IT support daily. In doing so, you'll be exposed to many different IT scenarios, perfect for growing your own tech expertise and becoming well rounded with information. Your great listening skills and ability to read between the lines will allow you to find the route of the associates' problem and translate it to an IT solution.

You'll report to the Senior Supervisor - Desktop Support. You'll contribute to success of the business by leading and resolving the associates' technical issues and bringing amazing support.

**During a Typical Day, You'll**
- Proactively recognize, translate, and resolve technical issues affecting agents on site through reading between the lines and connecting the dots with your basic IT and desktop navigation knowledge
- Provide user level technical support by installing, configuring, maintaining and troubleshooting PC hardware and software issues
- Bridge an end-to-end resolution during the help ticket life cycle while performing administrative functions as required
- Work to resolve issues over zoom by walking the associate through troubleshooting processes
- Monitor and prioritize ticketed requests based on status, updates, and escalations

**What You Bring to the Role**
- IT related bachelor's degree or equivalent experience in IT
- 6 months BPO industry experience
- Basic IT knowledge and desktop support - basic hardware and software navigation and troubleshooting
- Passion to Seek First to Understand and translate - read between the lines to find a possible solution, teach and walk through how to reach that solution
- Execute walk throughs and solutions to the IT problem over zoom meetings
- Passionate and motivated to help others with your customer focused mindset and positive attitude

**Must be able to move equipment, and lift up to 35lbs**.

**What You Can Expect**
- Dedication to your career growth and professional development
- Actively diverse and inclusive culture
- Community-minded organization committed to giving back
- Global team of curious lifelong learners guided by our company values
- And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you

**About TTEC**

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

**Primary Location**: : CA-Quebec-Montreal
** Job**: : Information Technology

JSGYM-TE