Collections Representative
6 months ago
**ROLE**
- The Collections Representative is responsible for the timely collection, escalation, and resolution of all past due accounts. The position reports to the Collections Manager, and is directly responsible for the collection of a portfolio of customer accounts. The Collection Representative ensures all accounts receivable goals, objectives, and agreed upon levels of service are met.
**RESPONSIBILITIES**:
**Essential Duties and Responsibilities **include, but are not limited to the following:
- Manage an assigned portfolio of customer accounts.
- Monitor and collect all past due invoices
- Identify, resolve, and escalate in a timely manner all issues and/ or disputes to the appropriate people.
- Investigate and resolve all short payments and deductions.
- Reconcile all customer accounts and process all credit notes, offsets, and refund requests.
- Record in a clear and concise manner all collection activities / comments and contact information.
- Ensure all Accounts Receivable policies and procedures are followed.
- Provide an accurate probability of bad debts on a monthly/quarterly basis.
- Provide a high level of customer service in a professional and courteous environment.
- Provide initiative and ideas on the improvement of work processes.
- Other duties as assigned to meet team objectives.
**CORE COMPETENCIES**:
- Adaptability
- Communication
- initiative
- Dependability
- Organization Skills
- Problem Solving
- Teamwork
**REQUIREMENTS**
- A minimum of two (2) years’ work experience for a utility provider
- A minimum of two (2) years’ work experience in Credit and Collections
- Must be proficient in MS Office
- Ability to deliver exceptional customer service and collection results in a fast paced and changing environment
- Strong written & oral communication skills
- Self-motivated, well organized and the ability to learn quickly
- Excellent interpersonal skills with experience making a high volume of collection calls
- Energetic team player
**WORKING CONDITIONS**
- Office environment with frequent sitting at a desk
- Manual dexterity required to use desktop computer and peripherals.
- Lifting or moving up to 10lbs may be required.
**P**
**lease note**: Any estimated salaries represented by Indeed may not be an accurate representation of the earning potential for this position.
-
Collections Representative
6 months ago
Vaughan, Canada Provident Energy Management Inc. Full timeProvident Energy Management Inc. is a leading Energy Services Company (ESCO) in the Greater Toronto Area that specializes in the multi-residential market, with an emphasis on high rise condominiums. Since 1985, we have supported our clients’ energy savings and sustainability objectives through our provision of state-of-the-art building automation and...
-
Collections Representative
6 months ago
Vaughan, Canada Provident Energy Management Inc Full timeProvident Energy Management Inc. is a leading Energy Services Company (ESCO) in the Greater Toronto Area that specializes in the multi-residential market, with an emphasis on high rise condominiums. Since 1985, we have supported our clients’ energy savings and sustainability objectives through our provision of state-of-the-art building automation and...
-
Credit & Collections Representative
5 months ago
Vaughan, Canada Mircom Group of Companies Full time**Credit & Collections Representative** Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass...
-
Credit and Collections Professional
3 weeks ago
Vaughan, Ontario, Canada Kohl & Frisch Ltd Full timeAccount Management ResponsibilitiesReporting to the Supervisor, Credit & Collections, this position is responsible for managing all accounts across Canada encompassing collections, reconciliation, cash receipts and allocation.Key responsibilities include identifying delinquent accounts, following up on payment commitments, handling documentation requests and...
-
Industrial Relations Specialist
2 weeks ago
Vaughan, Ontario, Canada Telecon Full timeWe are seeking an Industrial Relations Specialist to join our team at Telecon. As a key member of the Talent and Culture team, you will play a strategic role in labour relations management.Job SummaryThe successful candidate will work closely with members of the organization on matters related to labour relations, acting as an expert in labour relations...
-
Accounts Receivable Representative
6 months ago
Vaughan, Canada Lithia Canada Holding Full time**Dealership**: L0496 Lithia Canada Holding **Accounts Receivable Representative** The Accounts Receivable (AR) Representative is a liaison between Lithia Motors, Inc. and its customers. The role is responsible for providing stellar customer service as it relates to both the efficient and timely collection of service and parts customer receivables as well...
-
Bilingual Credit and Collections Specialist
2 months ago
Vaughan, Canada Kohl & Frisch Ltd Full timePOSITION: Bilingual Credit & Collections Specialist STATUS: Full-timeLOCATION: Kohl & Frisch Limited (Concord, ON) REPORTS TO: Supervisor, Credit & Collections DEPARTMENT: Finance Founded in 1916, Kohl & Frisch Limited has a solid reputation in the...
-
Credit and Collection Specialist
1 month ago
Vaughan, Canada Vaco Full timeAbout the Opportunity Responsible for the processing of all credit applications Liaise with sales and customers to expediently resolve deficiencies in documentation, obtain required credit & legal information and to communicate credit decisions &/or the status of credit applications Accountable for the overall integrity and the day-day administration...
-
Accounts Receivable Representative
5 months ago
Vaughan, Canada Lithia & Driveway Full timeDealership: L0496 Lithia Canada Holding Accounts Receivable Representative The Accounts Receivable (AR) Representative is a liaison between Lithia Motors, Inc. and its customers. The role is responsible for providing stellar customer service as it relates to both the efficient and timely collection of service and parts customer receivables as well as...
-
Customer Service Representative
5 months ago
Vaughan, Canada Good To Great Solutions Full timeAt Good to Great So tions, We strive for excellence and re the le - rs in consul - g and cus - er acquisition a - ss Vaughn. We are ing for an entry-level C - omer Service Representative who will play a valuable support rol y providing a superior l el of service to all customers to help them achieve their individual goals. As an entry-level Customer...
-
Customer Service Representative
6 months ago
Vaughan, Canada Good To Great Solutions Full timeAt Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across Vaughn. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level Customer...
-
Credit and Collection Specialist
1 month ago
Vaughan, Canada Vaco Remote Work Freelance Full timeAbout the OpportunityResponsible for the processing of all credit applicationsLiaise with sales and customers to expediently resolve deficiencies in documentation, obtain required credit & legal information and to communicate credit decisions &/or the status of credit applicationsAccountable for the overall integrity and the day-day administration &...
-
Sales Merchandising Representative
6 months ago
Vaughan, Canada Acosta Full timeDESCRIPTION Internship- Field Sales Merchandiser Representative Acosta Group is seeking career-driven students to join us this summer as Field Sales Merchandiser Representative with our Acosta Summer Paid Internship program. Acosta can offer hands-on experience in today’s workforce in skills suchas sales, negotiation techniques, effective...
-
Vaughan, Canada Vaco Full timeAbout the Opportunity Responsible for the processing of all credit applications & binding legal documents to ensure accuracy, consistency, thoroughness & compliance Mitigating risk by performing critical & careful document examination of signatories, confirmation of ownership & director positions along with corporate profile details Proactively...
-
Retail Compliance Representative
3 months ago
Vaughan, Canada Merchandising Consultants Associates Full time**MCA is looking for individuals to be Retail compliance Representatives located in Vaughan, ON and surrounding areas. This role helps ensure compliance with age verification requirements. Your role is to verify that the store staff is checking ID.** **ABOUT MCA**: MCA is a leading Canadian Merchandising Company. MCA services Retailers and Consumer Packaged...
-
Outbound Sales Representative
2 months ago
Vaughan, Canada Huinink Infrastructure Ltd. Full time*Job Overview* As an Outbound Sales Representative, you will be responsible for engaging with potential clients through outdoor B2B door-to-door sales efforts. This role involves meeting clients in person, presenting our services, and generating new business opportunities. *Duties* - Conduct outdoor B2B door-to-door sales efforts to connect with potential...
-
Vaughan, Canada Vaco Remote Work Freelance Full timeAbout the OpportunityResponsible for the processing of all credit applications & binding legal documents to ensure accuracy, consistency, thoroughness & complianceMitigating risk by performing critical & careful document examination of signatories, confirmation of ownership & director positions along with corporate profile detailsProactively monitors the...
-
Inside Sales Representative
6 months ago
Vaughan, Canada TMH-Div of Toromont Ind Ltd. Full timeThe Inside Sales Representative (ISR) is the single point of contact between the Dealer and the Customer as a vital source of support, building positive relationships with both internal and external customers to achieve both individual and company goals in the assigned region. This opportunity could ultimately lead to an Outside Sales Representative (PSSR or...
-
Retail Compliance Representative
3 months ago
Vaughan, Canada Merchandising Consultants Associates Full timeMCA is looking for individuals to be Retail compliance Representatives located in Vaughan, ON and surrounding areas. This role helps ensure compliance with age verification requirements. Your role is to verify that the store staff is checking ID. ABOUT MCA MCA is a leading Canadian Merchandising Company. MCA services Retailers and...
-
Outside Sales Representative
6 months ago
Vaughan, Canada Robertson Electric Wholesale Full timeRobertson Electric is currently looking for an **OUTSIDE SALES REPRESENTATIVE **to join our head office in **Vaughan.** **About Us** **Scope of the Position** The Outside Sales Representative will be responsible for maintaining existing business and new account acquisition. The Outside Sales Rep is responsible for obtaining profitable daily sales of...