Information Officer

2 weeks ago


Hamilton, Canada McMaster University Full time

The McMaster Museum of Art is a meeting space for both campus and community situated on the traditional territories of the Mississauga and Haudenosaunee Peoples. The Museum engages, educates and inspires through: gorwing an awareness of the intercomnectivity of the past, present and futures, advancing de-colonization, engaging in innovative and imaginative research, dismantling institutional and ideological barriers, partnering and collaborting with intentionality, diversifyijng the collection, and building capacity.

The Information Officer's primiary function is to monitor in the exhibition galleries: greeting visitors, provding information to visitors, ensuring visitors are respectful of oebjects on display, assisting education staff with the provision of tours, guarding works from theft, damage, removal or interfernece, and others as per the attached JD.

**Posting Details**

Responsible for performance measurement, system-wide software management and training, and to act as a data and technical liaison with Statistics Canada for the Network. The position requires a thorough knowledge of Research Network performance frameworks and key performance indicators and expertise in a range of statistical software required by Network researchers to

conduct analysis of census, survey and administrative data files. In collaboration with Statistics Canada personnel, the Information Officer is also responsible to solve issues that impact the efficiency and effectiveness of Network operations

**Responsibilities**:

- Oversee the Network's performance measurement, software management and training.
- Administer a national annual researcher survey which provides primary data for Network performance assessment.
- Act as a liaison between the Network and Statistics Canada concerning data and network security, statistical software issues, computer system and software updates and opportunities for technical upgrades.
- Maintain bibliographic database and fulfill requests for information both to the Network and on demand with the Network partners.
- Analyze the researcher survey and bibliography to provide summary and informational documents to Research Data Centres for use in their reports.
- Collect, analyze, assess, and summarize information relevant to the decision making process and develop recommendations for final approval and implementation.
- Writes a variety of documents including, but not limited to, reports, correspondence, procedure documents, technical communiques and training manuals.
- Provide input and advice to Network partners to achieve departmental and Network goals.
- Monitor and ensure compliance with relevant policies and procedures of the University, Network and external research agencies.
- Develop and deliver training programs and workshops to Network partners and staff.
- Provide technical support and troubleshooting assistance to Network partners regarding security, software, system and process issues.
- Monitor licensing compliance for the Network’s statistical software partners, and provide information to fulfill contractual obligations.
- Assist in the negotiation of contracts with software partners.
- Maintain and monitor a metadata database.
- Exchange technical information with colleagues and external research agencies.

**How To Apply**

**Employment Equity Statement**

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

Job applicants requiring accommodation to participate in the hiring process should contact:

- Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
- Faculty of Health Sciences HR Office at ext. 22207, or
- School of Graduate Studies at ext. 23679

to communicate accommodation needs.

**Vaccination Policy Statement**

The University is committed to providing and maintaining healthy and safe working and learning environments for all employees, students, volunteers and visitors. The University’s Vaccination Policy-COVID-19 Requirements for Employees and Students (the “Vaccination Policy”), requires all McMaster community members, including employees, accessing a McMaster campus or facility in person to be fully vaccinated or to have received an exemption from the University for a valid human rights ground. While the Vaccination Policy is currently paused, it may resume quickly and on short notice, as informed by public health advice and direction. Should it become necessary in future to resume the Policy, all community members will need to demonstrate compl



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