Privacy Specialist

4 months ago

Victoria, Canada Island Health Full time

**Job Description**:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager, Information Stewardship, Audit and Privacy, and working as part of a broader team, the Privacy Specialist (the "Specialist") is responsible for supporting organizational quality through influencing change and developing and promoting solutions that continuously deliver and improve the key activities of the department. These include Compliance Assessments (e.g., Privacy Impact, Automated Decision/AI), privacy incident/breach investigations, system access auditing (investigative and/or proactive), privacy risk identification/treatment, confidential information directory maintenance, consultations and compliance monitoring and reporting, hereafter referred to as the "Core Business Activities" (CBAs). This role is primarily focused on enabling and influencing organizational compliance with Part 3 of the Freedom of Information and Protection of Privacy Act (FIPPA), its regulations, case law, directions and associated industry standards.

As with all team members, the Specialist acts to advance the Records and Information Stewardship, Privacy and Transparency program in reaching its vision of "Accountable records and information stewardship, transparency and privacy enhanced practices that sustain citizen engagement and trust and support excellence in health and care".

The particular focus of the Specialist may change throughout their tenure to optimize skills and abilities to ensure realization of the full scope of the respective role.

**QUALIFICATIONS**:
**Education, Training And Experience**:
A level of education, training and experience equivalent to a Bachelor's Degree in Health Information Science, Health Information Management, Computer Science, Public Administration, Business Administration or related field with evidence of continuing professional development and at least five (5) years' experience implementing information stewardship, audit & privacy or similar functions with a minimum of three (3) years recent experience in a health care or similar setting.

**Skills And Abilities**:

- Advanced understanding of records and information access, privacy, auditing, stewardship, governance and digital information management practices, innovations (such as artificial intelligence) trends, related legislation, regulation and standards.
- Strong customer service skills and experience in preventing and defusing contentious situations and using initiative and judgment in directing and resolving issues with customers.
- Proficient assessment and problem solving skills, including ability to research, analyse, interpret information and data and summarize issues.
- Advanced and effective oral and written communication skills with a variety of disciplines at all levels of a large organization. Ability to produce concise, well worded letters, reports, creative presentations and other documentation in a professional manner.
- Advanced organizational and time management skills and ability to manage a high volume, complex caseload in a constantly changing health care environment and meet legislated and organizational deadlines.
- Proficient in developing policies, procedures, workflow diagrams, business tools and published materials.
- Demonstrated excellent interpersonal skills, including ability to foster and maintain good working relationships with internal and external Partners with maturity, tact, confidentiality and discretion.
- Ability to function effectively in a highly dynamic environment, including working under pressure, adapting and responding to changing priorities.
- Physical ability to carry out the duties of the position.
- Ability to work independently with mínimal direction and as part of a team.
- Advanced understanding and familiarity with health authorities, electronic health record systems and health care service delivery in general.

**Job Requirements**:

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