Credit Supervisor
2 weeks ago
**JOB DESCRIPTION - CREDIT SUPERVISOR**
**Responsibilities**:
- Lead a team of several experienced credit coordinators with the primary goal of timely processing credit evaluations; investigate issues and help team members within the credit department functions to resolve issues that impact the ability to service customers on time and accurately.
- Evaluate customers' credit data and financial statements to determine the degree of risk involved in extending credit and terms for new or existing customers
- Completing credit reports with detailed analysis, and provide credit recommendations tied to analysis and assessment of credit risk
- Analyzing customers' records and using the data to recommend payment plans
- Confer with customers to verify their financial/credit transactions and to resolve their requests
- Work with sales and marketing departments in managing customers' accounts to help control credit exposure, make payments on time, and where necessary, propose alternate solutions to mitigate credit risk
- Process changes in corporate names and/or ownership and assess their impact on credit risk
- Monitor alerts/releases and take necessary action on alerts from credit facilities such as Moody's, D&B, CRM, Euler.
- Develop and prepare spreadsheets, reports and dashboards that are effective for the operation of the department
- Conduct periodic credit reviews for existing customer accounts to ensure compliance with credit policy
- Assist in month-end reporting as well as ad hoc reporting as required by management
- Assist with portfolio management duties and other day-to-day activities
- Be the back-up for order release person
- Collaborate with Shared Services Leadership and highlight areas for process improvements, recommendations about procedural/policy changes which can have a positive impact on both internal/external customer satisfaction
- Drive a service-oriented environment for internal/external customers ensuring SLA s are delivered timely and accurately
**Qualifications**
- Strong leadership skills
- Strong analytical and organizational skills
- Ability to adapt in a fast-paced environment
- Strong Microsoft Excel skills and ability to analyze and interpret high volume of data
- Excellent problem resolution skills
- Highly motivated and Customer focused (internal and external)
- High energy level with strong work ethic
- Excellent written and verbal communication skills
- Ability to effectively interact with varying position levels including senior management
- Strong interpersonal and diplomacy skills, positive attitude and teamwork driven
- Minimum 3-5 years of relevant experience required
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