Accounting Agent

4 weeks ago

Montréal, Canada Domtar Full time

**Position title**:Accounting Agent (Deductions)

**Location**:Montreal (hybrid)

**Reports to**: Supervisor, Invoicing & Deductions

Reporting to the Supervisor, Deduction, your role as an Agent, Deductions will consist of the research and resolution of customer open deductions and follow-up on exceptions and inquiries.

**Job Responsibilities/Accountabilities**:

- Review assigned customer accounts for deductions, overpayments, and credit memos; includes Debit Backs and rebates;
- Research/obtain reasons and details regarding customer deductions/overpayment;
- Issue credit and debit memos;
- Reconcile the customer accounts under your responsibility;
- Monitor/follow-up customer deductions and tracking log for customer service responses;
- Ensure daily accurate processing of customer credit card transactions, review reports, follow up on disputes, and ensure there are adequate controls.
- Assist Inside Sales group and customers in regards to their account information request.
- Sending monthly statements to customers who request them.

**Key Skills**:

- You are known for your capacity to work well under pressure and meeting tight deadlines;
- You demonstrate good analysis skills and are organized;
- In addition to being customer oriented, you are proactive and a good team player;
- This position requires the ability to execute responsibilities with a minimum amount of coaching.

**Professional Experience/Qualifications**:

- DEC in accounting or finance combined with 2 years of relevant experience, or 5 years of equivalent work experience;
- A working knowledge of French written and spoken
- Experience in order to cash cycle is an asset;
- Good knowledge of Microsoft office Suite products;
- Good knowledge of SAP (FI/CO and SD/MM) and AS400 is an asset.
- You must successfully complete a selection process that includes interviews, aptitude tests (for some positions) and reference verification._
- Domtar is an equal opportunity employer. We invite women, Aboriginal peoples, persons with disabilities and members of visible minorities to apply._

**Our offer**:

- A downtown location (Place des Arts metro);
- Alternative Work Arrangements; hybrid remote work and flextime and summer hours;
- A modern and spacious work environment;
- A flexible insurance plan (life, medical, dental);
- An employee assistance program;
- A childcare center on location;
- Competitive compensation, including annual bonus plan;
- A pension plan with matching company contributions;
- Employer-paid development and continuing education.

**About Domtar**:
Domtar is a leading provider of a wide variety of fiber-based products including communication, specialty and packaging papers, market pulp and air laid nonwovens. Domtar’s principal executive office is in Fort Mill, South Carolina and Domtar is part of the Paper Excellence group of companies.

With approximately 6,000 employees serving more than 50 countries around the world, Domtar is driven by a commitment to turn sustainable wood fiber into useful products that people rely on every day. Through our values of agility, caring and innovation, we constantly find better ways to serve our customers, support our employees and strengthen our communities.

**Job Types**: Full-time, Permanent

Pay: From $45,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site childcare
- Paid time off
- Vision care
- Wellness program
- Work from home

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Montréal, QC: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- What is your level of French on a scale of 1 to 10?
- What are your salary expectations?

Work Location: Hybrid remote in Montréal, QC

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