Social Worker

2 weeks ago

Mississauga, Canada Partners Community Health Full time

Partners Community Health (PCH) is a new not-for-profit organization, focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH currently operates Camilla Care, a 236-bed long-term care (LTC) home and will soon be operating two new state-of-the-art LTC homes in West Mississauga. To be completed in 2023, the new homes will have a combined 632-beds and be part of PCH’s larger strategy that will introduce innovative and inclusive programs and services and new models of care delivery. PCH is committed to building partnerships and connections that put people first, as well as a learning and leading healthcare community that provides best in class service across the aging continuum.

**JOB SUMMARY**:
As a valued member of the management team, the Social Worker/Social Service Worker demonstrates a commitment to resident safety by providing quality services in accordance with the organization’s vision, mission, and values.

The Social Worker/Social Service Worker collaborates with the inter-professional team to assess and develop a plan of care that meets resident psychosocial and social needs promoting the resident overall wellbeing and safety.

**RESPONSIBILITIES**:

- Works in collaboration with other team members, such as Associate Director of Care, Registered Practical Nurses, Registered Nurses, and allied health team members to deliver resident care based on assessed needs.
- Plan, develop, implement, and evaluate individual social work services and/or support groups to meet the identified needs of residents and families.
- Engage external resources as required to ensure resident social needs are met.
- Act as a support and an advocate for residents’ rights in areas such as independence and control over decision-making, managing and/or maintaining social and family connections and conflict resolution.
- Follows up on concerns/complaints that arise in the resident home area(s)/neighbourhood(s) to ensure that they are addressed in a timely manner and achieve satisfactory outcomes.
- Supports residents and families during advanced care planning and treatment plan conversations within Social Worker/Social Service Worker scope including funeral arrangements discussions.
- Works along with the Office Manager to ensure that financial documented is completed upon move-in and provide ongoing assistance to access financial resources as required i.e. rate reductions, Canada Pension Plan, Public Guardian & Trustee.
- Coordinates and facilitates resident care conferences.
- Contributes to resident/family survey results to improve satisfaction with care.
- Act as a resource and support by educating team members on best practices.
- Assist with the provision of a resident advocacy program through the promotion and adherence of the Bill of Rights.
- Coordinates and facilitates Family Council.
- Facilitates resident/family support groups within the care community.
- Chairs Ethics/Palliative Care Committees meetings and participates in other care community teams as required.
- Provide necessary and up to date education on community resources and/or processes as needed for staff and family/residents.
- Liaise with community resources/agencies to keep informed and facilitate community partnerships.
- Recruit and supervise social work students’ placements.
- Works in accordance with the organization’s Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act/Work Safe BC.
- Performs other duties as assigned.

**QUALIFICATIONS & COMPETENCIES**:

- Registered Social Service Worker or Social Worker as per provincial requirements
- Minimum of three years’ experience in healthcare or social services
- Experience in the field of Gerontology preferred
- Customer service-related experience an asset
- Strong oral and written communication skills required
- Ability to organize, plan, and delegate responsibilities
- Ability to collaborate and work in teams
- Willingness to upgrade and maintain personal and educational qualifications as required by the changing needs of the role

**To learn more about PCH, visit our website here**:
**To learn more about the homes, visit here**:
All staff will be required to provide proof of full vaccination with a COVID-19 vaccine, with the exception of those who have an approved medical exemption or accommodation.

Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.

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