Community Resource Worker

4 months ago

Waterloo, Canada Camino Wellbeing + Mental Health Full time

**Community Resource Worker**

**Practicing Professional 2 (PP2)**

Are you passionate about contributing to the community? Are you interested in working for an organization that is committed to learning and growing, puts people at the centre of our work, believes in a culture of belonging and building on the strength of our community?

Camino Wellbeing + Mental Health supports individuals, families and communities as they work to strengthen their wellbeing and mental health. Our vision is to have a connected community where all people thrive.

**WHAT’S THE OPPORTUNITY?**

We have an exciting opportunity for a **Community Resource Worker** to join our Home and Community Outreach department The Community Resource Worker supports families with children between the ages of 4 and 17 who have identified or suspected mental health challenges. They do this by providing advice, counselling and supports to parents and caregivers and by coordinating the services the families receive from other agencies. They also provide direct support to children and youth. They do this work in family homes and in various community settings.

**WHY WORK FOR US?**

We are a new organization (a new entity formed from the unification of KW Counselling Services, Monica Place and Carizon) that serves Individuals, families and communities within the Waterloo Region We are excited about our work, the impact we have in the community and our people (our people are our superpower). We are committed to doing what is best for our community and to developing our people.

**Join us to**:

- Do work that matters
- Be part of a caring, passionate, and collaborative workplace that lives its values
- Learn a ton and support us in creating a more seamless experience for individuals, families and our community
- Be a part of our diversity, equity, and inclusion journey
- Put the people we serve at the centre of everything we do
- Have a positive impact in our community
- Work with an organization that supports your growth and provides opportunities for you to use your transferrable skills among other teams and programs.

**WHAT YOU’LL BE DOING**:

- Provide information, supportive counselling and service coordination for children, youth and families referred to the program.
- Provide psychoeducation to parents, caregivers, children, youth and other service providers to increase an understanding of mental health.
- Engage with families, guardians, and educators to ensure optimum coordination of services and collaborative working relationships
- Work with parents, caregivers and other service providers and teachers to help brainstorm resources, services and interventions that are helpful for the children and families
- Meet deadlines and manage multiple priorities, including the completion of individualized reports, and up to date and accurate case notes, client files and additional documentation
- Ensure that service targets for Ministry of Child and Youth Services are met
- Complete and utilize assessment and outcome tool to inform decision-making.
- Attend team meetings, department meetings, and attend regular case consultation sessions
- Attend supervision with the program supervisor

**WHAT WE’RE LOOKING FOR**:

- BSW, CYW, BA or education in applicable field of study.
- Minimum of three (3) years’ experience in the mental health field working with children and families
- Membership in good standing in a relevant professional association, as required
- Working knowledge of the education system
- Demonstrated therapeutic intervention skills
- Willingness to learn new approaches to wellness and mental health.
- Commitment to the rights of children and the integrity and worth of all individuals which is consistently reflected in practice
- Strong understanding of professional boundaries and limitations to scope of practice
- Ability and desire to collaborate with internal and external service providers
- Knowledgeable about community and mental health resources
- Excellent communication skills (both oral and written)
- Ability to engage in difficult conversations and manage unpredictable situations with families independently
- Exceptional organizational skills and ability to work in an environment where juggling multiple demands and priorities is the norm
- Proven experience working in a fast-paced environment and meeting deadlines
- Proven experience working independently and within a broader team providing excellent customer service
- Excellent interpersonal and conflict management skills

**ARE THERE BONUS POINTS?**
- Ability to communicate in and provide client service in a second language is an asset

**ANYTHING ELSE I SHOULD KNOW?**:

- This is a full-time permanent position working 37.5 hours per week
- Must be legally eligible to work in Canada
- Flexible work schedule including evening hours is required
- Valid driver’s licence and access to a reliable vehicle is required
- Satisfactory Police Information Check is required
- Must

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