Sales Manager
2 months ago
General Description
Under the supervision of the General Manager the Sales Manager will promote the hotel through several marketing initiatives and service corporate and leisure inquiries utilizing an effective sales process.
**Mission Statement**:
To deliver complete customer satisfaction through efficient, effective, and responsive services and operations in the sales department
Job Duties
- Development of the "Group" market and business opportunities by telephone solicitation as well as client meetings using yield management to ensure maximum revenues
- Negotiation and finalization of group contracts
- To ensure details of all contracts are complete and communicated to all relevant departments
- To be efficient, effective, and responsive with inquiries and requests utilizing professional communications
- To be fully knowledgeable of the hotel's product and services (and local attractions and activities, etc)
- To produce printed sales materials and forms (flyers, meeting packages, brochures, contracts, etc)
- To give hotel tours and host approved events
- To be knowledgeable with Hotel Reservation Systems, On-Line bookings, Multimedia, and internet
- To act as Manager On Duty when required
- To ensure that all Front Office personnel are fully knowledgeable of current hotel promotions
- To attend any approved sales workshops, co-op meetings, and/or special events
- To receive guest complaints and ensure that corrective action is taken
- To promote a professional image to guests, potential guests, and hotel staff
- To assist in other departments if required
- To accomplish or assist with "Special Projects" as requested
- Facilitate in establishing interpersonal relations
- Knowledgeable in the local and corporate market
- Offering potential clients an impeccable service, efficiently and rapidly, as well as answering all their requests (anticipation of clients' needs)
- Ability to assume another’s role when required with additional duties
**Job Types**: Full-time, Permanent
Pay: $60,000.00-$65,000.00 per year
Additional pay:
- Commission pay
**Experience**:
- Hotel Sales: 1 year (preferred)
Work Location: Hybrid remote in Grand Bend, ON
Application deadline: 2024-11-01
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