Business Account Manager

2 weeks ago

Mississauga, Canada CROSSMARK, Inc. Full time

Overview:
CROSSMARK is a leading sales and marketing services company in North America. We are currently hiring for an outstanding Business Account Manager in the Greater Toronto area. The Business Account Manager will have a deep understanding of both retailer and manufacturer strategies to develop and execute growth plans based on strategic intent set by the Client. The Business Account Manager provides direction to Customer Business Managers to optimize Client business plans. They will be the key point of contact for client leadership and will be expected to deliver consistent experiences and outcomes. The Business Account Manager will drive the Business Planning process working closely with cross-functional business partners within the Business Insights, Planning Organization, Field Operations and Channel Teams to improve key metrics based on analysis of promotion, spending, volume (forecasts and actuals), execution rates and return on investment.

**Responsibilities**:

- Collaborate with Customer Business Managers to develop and execute business plans.
- Work with Sales Team to develop contingency plans to offset challenges to the business.
- Build and manage strategic plans for respective retailers/wholesalers.
- Align on strategy and plan with Clients and Customer Business Managers. Identify opportunities and threats.
- Provide Customer Business Managers with planning analytics to support Category/Line reviews, New Innovation presentations, etc.
- Effective trade fund management and visibility.
- Align w/Insights lead and be guided by insights specific to Category/Brand, Consumer/Shopper, Channel/Retail dimensions.
- Work with syndicated/other data sources to both manage and inform strategic and tactical trade plans.
- Develop retail merchandising plans and work collaboratively with Field Operations to ensure that all activities are executed with excellence.
- Ad-hoc financial and data analysis, including pre/post event analysis and impact of retail merchandising coverage.
- Develop Customer level distribution and merchandising targets with supporting insights and merchandising activation plans for each key initiative.
- Attend Customer Sales Calls with the Customer Business Manager team where appropriate.
- Develop and deliver content as part of the Business Review process.
- Ensure Client’s Plans are built and maintained in TradePro and the Client’s Trade Planning system (where applicable)
- Ensure Client’s Retail Merchandising Plans are built and maintained in 1HUB.
- Develop monthly reporting dashboards to ensure key results are shared with Client; provide insights/recommendations for future activity based on results.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
- ** Education**:Bachelor’s degree (B.A.) from a four-year university.
- ** Experience**:Minimum of 4-5 years sales experience in the CPG industry
- ** Specific Skills**:Excel, Power Point, working knowledge of Nielsen and syndicated data sources
- ** Special Skills**:Strong communication and people skills. Must possess collaboration and influencing skills. Ability to be a clear communicator, strategic thinker, and problem solver. Must have ability to effectively prioritize demands and follow through on commitments.
- ** Working Conditions**:Office & Field environment
- ** Travel Requirements**:Varies, 20-30%

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