Personal Banking Associate

1 week ago


New Hamburg, Canada TD Bank Full time

403209BR

Retail Banking - Customer Service

New Hamburg, ON

March 29, 2023

Company Overview

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Description**:
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a **Personal Banking Associate **for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

- Engage customers in day to day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD’s Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

**Requirements**:

- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Hours

18.75

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.


  • Banking Advisor

    6 hours ago


    New Westminster, Canada Royal Bank of Canada Full time

    **Job Summary** Banking Advisor Intern **What is the opportunity?** This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that...

  • Packaging Associate

    5 hours ago


    New Hamburg, Canada Mountainoak Cheese Full time

    We are a small artisan cheese plant located just outside of New Hamburg, ON. We make a high quality cheese that is sold in hundreds of stores in Ontario. We are located on the farm where we use our own fresh milk to make our cheese. The job would mostly consist of cutting and packaging cheese to fill orders but there would be other areas such as our retail...

  • Banking Advisor

    Found in: Talent CA C2 - 1 day ago


    New Westminster, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionBanking Advisor InternWhat is the opportunity?This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that...

  • Warehouse Associate

    3 days ago


    New Hamburg, Canada Argo Full time

    **Duties & Responsibilities**: The following is a list of the essential duties and responsibilities of this job. The tasks and the time spent performing each task may vary as business needs require. **Essential Duties**: - Determine method of shipment and arrange shipping; prepare bills of lading, customs forms, and other shipping documents manually or by...


  • New Westminster, Canada TD Bank Full time

    Job Description: Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of Customer Experience Associate. We are expecting...


  • New Westminster, Canada TD Bank Full time

    Job Description: Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of Customer Experience Associate. We are expecting...


  • New Westminster, Canada TD Bank Full time

    Job Description: Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of Customer Experience Associate. We are expecting...


  • New Hamburg, Canada Kindred Credit Union Limited Full time

    **You're **invited to make a difference ** as a **full-time Lending Services Representative** in our** New Hamburg Branch.** **At Kindred Credit Union, you will be part of cooperative banking that connects values and faith with finances, inspiring peaceful, just, and prosperous communities.** Kindred has a variety of credit solutions to meet needs as...

  • TD Opportunities

    Found in: Jooble CA O C2 - 2 weeks ago


    New Westminster, BC, Canada TD Bank Full time

    Job Description: Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of Customer Experience Associate. We are...


  • New Richmond, Canada Scotiabank Full time

    As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian...


  • New Westminster, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...


  • New Hamburg, Canada Miller & Miller Auctions Ltd. Full time

    **Job Description - Assistant Photographer/Videographer** **Miller and Miller Auctions Ltd.** Miller and Miller Auctions is Canada’s trusted seller of high-value collections. We are a full-service online auction company with a global reach specializing in luxury watches, Canadiana and folk art, petroliana and advertising, and rare historic objects. Our...

  • Sales Associate

    2 weeks ago


    New Glasgow, Canada The Brick Full time

    The Brick New Glasgow is seeking a talented and motivated individual to join our team as a Sales Associate for our store. We are looking for someone with sales experience, a keen eye for furniture placement, proficiency in quality customer service, and a strong understanding of the importance of teamwork. If you are passionate about interior design, enjoy...


  • New Westminster, Canada Justice Institute of British Columbia Full time

    **Campus Location**: New Westminster **Regular / Term**: Term **Position Summary**: The People and Culture Associate is responsible for delivering timely, accurate and confidential client service to leaders, staff and faculty including triaging and responding to inquiries, supporting recruitment and onboarding, and acting as the department lead for systems...


  • New Westminster, Canada Mosaic North America Full time

    : **Merchandising Associate** Mosaic is a leading North American Integrated Agency, specializing in Sales and Merchandising and Experiential Marketing. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands. We believe in better! Making every brand better and every...

  • Finance Manager- Full Time

    Found in: beBee S CA - 3 weeks ago


    New Westminster, Canada Westminster Toyota Full time

    Company DescriptionWestminster Toyota is one of the fastest growing Toyota dealerships in British Columbia and has completed construction on a brand new state of the art dealership. We are looking for a Finance Manager to join our team. We are passionate about our Toyota's and making sure our customers receive an exceptional customer experience. Job...

  • Finance Manager- Full Time

    Found in: beBee jobs CA - 2 weeks ago


    New Westminster, British Columbia, Canada Westminster Toyota Full time

    Company DescriptionWestminster Toyota is one of the fastest growing Toyota dealerships in British Columbia and has completed construction on a brand new state of the art dealership. We are looking for a Finance Manager to join our team. We are passionate about our Toyota's and making sure our customers receive an exceptional customer experience. Job...


  • New Westminster, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • New Westminster, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Senior Sales Associate

    Found in: Talent CA C2 - 2 weeks ago


    New Westminster, Canada Westminster Toyota Full time

    Job DescriptionIf you've got a passion for people and the desire to succeed, a position as a Westminster Toyota Senior Sales Associate may be for you! Westminster Toyota is a growing company that is built on the fundamental principles of integrity and treating people with respect.  QualificationsA minimum 2 year experience in sales or related...