National Incident Centre

2 months ago

Montréal, Canada CTConsultants Full time

**CTC007174 - National Incident Centre - Incident Specialist**:
**Secteur industriel: Communications**:
**Type d'emploi: Contract**:
**Durée: Six months**:
**Mode de travail: Mixed**:
**Description**:
IMPORTANT
- What locations are you considering? Montreal and surrounding areas, the employee must come to work 3 days a week at the office located in Montreal, QC.
- If bilingualism is required, will interviews be conducted in French? Fluency in French and English is required, the interview will be conducted primarily in French but we will also test written and spoken English.
- Is remote work possible? 2 days per week Are there any mandatory days in the office? 3 days in the office
- Describe the typical daily work of this position. Respond to calls and various security requests from the company.
- What will the interview process look like (how many interviews, assessments, virtual or in-person)? 1 video interview, 1 in-person interview.
- What is the anticipated hiring date? 2023-03-13
- Is there a possibility of expansion or full time hire? Yes

The Corporate Security and Resiliency team is responsible for establishing, implementing, administering, and enforcing the client's security policies.

The National Incident Center (NIC) department is a team of specialists that operates 24 hours a day, 7 days a week, to help protect the company's employees and assets. The team is the central point for monitoring and reporting incidents that may affect the company. It also coordinates a response with various stakeholders based on pre-established impact and severity parameters.

DUTIES / RESPONSIBILITIES:

- Work as the single point of contact for business related incidents and emergencies (NOT IT).
- Act as a liaison and work closely with corporate emergency coordinators, investigators and physical security specialists.
- Manage and monitor the company's physical security systems.
- Provide services and support on behalf of other company security teams during non-working hours.
- Provide quality service to our customers.

ESSENTIAL SKILLS AND COMPETENCIES:

- The ability to serve our customers in a bilingual environment.
- Good communication skills, both verbal and written.
- Ability to work in a 24/7 environment with rotating shifts to meet business and client needs, alone or as part of a team (all Saturdays).
- Highly motivated and a strong team player
- Ability to deal with stressful, ambiguous or unexpected situations while identifying and addressing priorities
- Good interpersonal skills to cooperate with a diverse clientele with different levels of technical knowledge and skills
- High level of moral responsibility in terms of professionalism and integrity to the company
- Excellent general knowledge of computer systems and ability to work in a highly technological environment.

PREFERRED SKILLS AND COMPETENCIES:

- Previous experience in an emergency management, physical security, telecommunications or access control environment.
- Good understanding of telecommunication networks and other general business functions.
- Post secondary degree in emergency management, security services or telecommunications

The Corporate Security & Resiliency team is responsible for establishing, implementing, administering and enforcing the client's security policies.
The National Incident Center (NIC) department is a team of specialists that operates 24 hours a day, 7 days a week, to help protect employees and company assets. The team is the central point for monitoring and reporting incidents that may affect the company. It also coordinates a response with various stakeholders based on pre-established impact and severity parameters.
TASKS / RESPONSIBILITIES:

- Act as the single point of contact for business related incidents and emergencies (NOT IT)
- Liaise and work closely with corporate emergency coordinators, investigators, and physical security specialists
- Manage and monitor the company's physical security systems
- Provide service and support on behalf of other company security teams outside of normal business hours
- Provide valuable service to our customers

ESSENTIAL SKILLS AND ATTITUDES:

- The ability to serve our clients in a bilingual environment
- Good communication skills, both verbal and written
- The ability to work in a 24/7 environment with rotating shifts to meet business and client needs, both alone and as part of a team (all Saturdays)
- Highly motivated and a strong team player
- The ability to deal with stressful, stressful ambiguous or unforeseen situations while identifying and addressing priorities first
- Good interpersonal skills to cooperate with a diverse clientele with varying levels of skill and technical knowledge
- High level of moral responsibility in terms of professionalism and integrity to the company
- Excellent general knowledge of computer systems and ability to work in a highly technological environment

PREFERRED SKILLS AND ATTITUDES:

- Previous experience in an emergency manag

  • Cyber Incident Monitoring and Response Analyst

    2 weeks ago

    montréal, Canada National Bank Full time

    A career as a Cyber Incident Monitoring and Response Analyst reporting to the Senior Director of Cyber Incident Management at the National Bank is all about working collectively with your team to improve detection methods and enhance their efficiency within the Security Operations Center (SOC).Wit

  • Cyber Incident Monitoring and Response Analyst

    2 weeks ago

    Montréal, Canada National Bank Full time

    A career as a Cyber Incident Monitoring and Response Analyst reporting to the Senior Director of Cyber Incident Management at the National Bank is all about working collectively with your team to improve detection methods and enhance their efficiency within the Security Operations Center (SOC). With your skills in process improvement, monitoring, and...

  • Incident Manager

    1 week ago

    Montréal, Canada Bell Full time

    Req Id: 411171 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on...

  • Analyste - Centre D’opérations I&t (Itcc)

    2 days ago

    Montréal, Canada Canadian National Railway Full time

    Au CN, nous travaillons ensemble pour faire avancer notre entreprise et l’Amérique du Nord. Intégrez notre équipe Services informatiques et de la technologie (I et T), un élément essentiel du moteur qui nous maintient en mouvement. De l’architecture d’entreprise aux technologies opérationnelles, nos équipes font appel à la méthodologie Agile...

  • Formateur de Sauveteur National

    3 weeks ago

    Montréal, Canada Centre du Plateau Full time

    **Formateur de sauveteur national** **Aimeriez-vous que votre talent ait un impact positif pour les gens avec qui vous travaillez? Souhaitez-vous évoluer dans un milieu ou l'humain est au cœur des décisions? Nous avons une opportunité pour vous parce qu'ici, votre talent a de l'impact! Le centre communautaire Centre du Plateau, est un organisme à but...

  • Analyste Du Centre de Service Informatique

    1 month ago

    Montréal, Canada Canadian National Railway Full time

    Au CN, nous travaillons ensemble pour faire avancer notre entreprise et l’Amérique du Nord. Intégrez notre équipe Services informatiques et de la technologie (I et T), un élément essentiel du moteur qui nous maintient en mouvement. De l’architecture d’entreprise aux technologies opérationnelles, nos équipes font appel à la méthodologie Agile...

  • National Lead, Caintrain Mentorship Programs

    1 month ago

    Montréal, Canada Centre universitaire de santé McGill Full time

    Job Description RESEARCH INSTITUTE OF THE MUHC The Research Institute of the McGill University Health Centre (RI-MUHC) is a world-renowned biomedical and hospital research centre. Located in Montreal, Quebec, the Institute is the research arm of the McGill University Health Centre (MUHC) affiliated with the Faculty of Medicine at McGill University. The...

  • Cn Emergency Communication Centre Dispatcher

    2 months ago

    Montréal, Canada Canadian National Railway Full time

    At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you are part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...

  • President National Bank Planification and Benefits

    2 weeks ago

    Montréal, Canada National Bank of Canada Full time

    **Attendance** Hybrid **Job Number** 15923 **Category** Manager **Status**: Permanent**Schedule**: Full-Time**Posting date** 10-Jul-2023 **Location**: Montreal, Quebec**Area of Interest**: InsuranceJoining the National Bank Insurance team as NBPB President means taking on a leadership role on managing the expertise of life insurance and living...

  • Cn Emergency Communication Centre Dispatcher

    2 months ago

    Montréal, Canada Canadian National Railway Full time

    At CN, every day brings new and exciting challenges. You can expect an engaging environment while working from our downtown Montreal Headquarters location, where you are part of making sure our business is running optimally and safely - helping keep the economy on track. We provide paid training and opportunities that can build long-term careers. CN...

  • Cn Emergency Communication Centre Dispatcher

    7 days ago

    Montréal, Canada Canadian National Railway Full time

    At CN, every day brings new and exciting challenges. You can expect an engaging environment while working from our **downtown Montreal Headquarters** location, where you are part of making sure our business is running optimally and safely - helping keep the economy on track. We provide paid training and opportunities that can build long-term careers. CN...

  • National Training Coordinator, Clinical Trials

    1 month ago

    Montréal, Canada Centre universitaire de santé McGill Full time

    Organization description Le Centre universitaire de santé McGill (CUSM) est un centre hospitalier universitaire intégré, reconnu à l’échelle internationale pour l’excellence de ses programmes cliniques, de sa recherche et de son enseignement. Le CUSM a pour objectif d’assurer aux patients des soins fondés sur les connaissances les plus avancées...

  • Superviseur National Centre D'expérience Client

    2 months ago

    Montréal, Canada Air Liquide Full time

    Comment allez-vous CONTRIBUER et GRANDIR ? L'objectif principal de ce poste est de garantir une excellente expérience client par l'intermédiaire du Centre d'expérience client (CEC) et de ses représentants. Le titulaire s'assure de soutenir la croissance des ventes SPG, il/elle étudie la rentabilité des ventes SPG pour tous les produits, il/elle...

  • Analyste Centre D’exploitation Du Réseau

    1 month ago

    Montréal, Canada Canadian National Railway Full time

    Au CN, nous travaillons ensemble pour faire avancer notre entreprise et l’Amérique du Nord. Intégrez notre équipe Services informatiques et de la technologie (I et T), un élément essentiel du moteur qui nous maintient en mouvement. De l’architecture d’entreprise aux technologies opérationnelles, nos équipes font appel à la méthodologie Agile...

  • Analyste surveillance et réponse aux cyber incidents

    2 weeks ago

    montréal, Canada Banque Nationale Full time

    Une carrière en tant qu' Analyste surveillance et réponse aux cyber incidents relevant du Directeur Principal, Gestion des Cyber Incidents à la Banque Nationale, c’est travailler en équipe, pour améliorer les méthodes de détection et augmenter leur efficacité au sein du Centre de Surveillance de Sé

  • First Nations/metis/inuit Candidates

    2 weeks ago

    Montréal, Canada CIBC - Indigenous Recruitment Full time

    **The following assessment questions were crafted by Kiinago Biinoogi Muskiiki (‘**_Our Children’s Medicine’ _**in English) in consultation with Indigenous Elders, Knowledge Keepers and other members of the community. Applications housed on this platform provide a unique opportunity for First Nations, Métis and Inuit job seekers to have the option of...

  • Chef(Fe) National, Programmes de Mentorat Cantrain

    1 month ago

    Montréal, Canada Centre universitaire de santé McGill Full time

    Description du poste INSTITUT DE RECHERCHE DU CUSM L'Institut de recherche du Centre universitaire de santé McGill (IR-CUSM) est un centre de recherche de réputation mondiale dans le domaine des sciences biomédicales et des soins de santé. Établi à Montréal, au Québec, l'Institut constitue la base de recherche du Centre universitaire de santé McGill...

  • National Coordinator, Graduate

    3 weeks ago

    Montréal, Canada Centre universitaire de santé McGill Full time

    **RESEARCH INSTITUTE OF THE MUHC** The Research Institute of the McGill University Health Centre (RI-MUHC) is a world-renowned biomedical and hospital research centre. Located in Montreal, Quebec, the Institute is the research arm of the McGill University Health Centre (MUHC) affiliated with the Faculty of Medicine at McGill University. The RI-MUHC is...

  • Cyber Defense Practice Manager

    3 weeks ago

    montréal, Canada National Bank Full time

    A career as a Cyber Defense Practice Manager  reporting to the Senior Director of Cyber Incident Management at the National Bank involves acting as an operational expert in your field while ensuring the optimal use of existing business processes and resources to its benefit.Thanks to your leadershi

  • Network management analyst, IT operations

    3 weeks ago

    montréal, Canada National Bank Full time

    As an Intermediate Network Analyst in the IT Security Infrastructure and Assets Operations team at National Bank, you’ll be an expert in resolving network incidents as well as carrying out various change requests. In this job, you’ll have a positive impact on our organization thanks to your network