Customer Service Representative

1 month ago


Owen Sound, Canada Hock Stars Owen Sound Full time

We have a part time position available that requires attention to detail, a friendly attitude and is both physically demanding and dynamic on a daily basis. - Providing excellent customer service by greeting and interacting with customers both in person and on the phone. - Processing pawns, sales, redemptions and extensions electronically - Coming to jointly satisfactory terms regarding items to be purchased or pawned - Performing opening and closing store procedures -Customer service - Adhering to all company policies, procedures and regulations

Specific Skills **Operate cash register ** Operate computerized inventory record keeping system **Estimate or quote prices, credit or contract terms, warranties and pick up dates ** Provide advice about merchandise **Conduct sales transactions through Internet-based electronic commerce ** Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase **Prepare merchandise for purchase ** Prepare sales, contracts and accept cash, cheque, credit card or automatic debit payment **Assist in display of merchandise**

**Job Types**: Part-time, Permanent

Pay: From $17.20 per hour

Expected hours: 16 - 30 per week

**Benefits**:

- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Owen Sound, ON N4K 2H3: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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