Receptionist/switchboard Operator
4 weeks ago
**The Role**
Edmonton Kenworth Ltd. is looking for a **Receptionist/Switchboard Operator** for our **West** location, who intercepts and routes incoming calls, takes thorough messages, and provides basic information to callers. He/She is the dealership’s front-line contact with the public and must represent the dealership in a professional and friendly manner at all times.
**Responsibilities**
Greet and direct customers to appropriate department; answering incoming calls and direct them accordingly
Disperse incoming mail, and schedule courier pick ups
Discharge liens/security agreements once payment has been received
Post payments to customer accounts for all locations
Balance daily credit card transactions
Assist Credit Department with administrative tasks as assigned
Responsible for a small float
**Requirements**:
- A High school diploma
- A minimum of 1 (one) year of experience in a Customer Service environment
- High degree of tact and diplomacy
- Personal Property Registry experience considered an asset but not required
- Strong interpersonal skills
**Shift**
This is a permanent full time position.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer Service: 1 year (preferred)
- Personal Property Registry: 1 year (preferred)
Work Location: In person
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