Receptionist/switchboard Operator

4 weeks ago


Edmonton, Canada Edmonton Kenworth Ltd Full time

**The Role**

Edmonton Kenworth Ltd. is looking for a **Receptionist/Switchboard Operator** for our **West** location, who intercepts and routes incoming calls, takes thorough messages, and provides basic information to callers. He/She is the dealership’s front-line contact with the public and must represent the dealership in a professional and friendly manner at all times.

**Responsibilities**

Greet and direct customers to appropriate department; answering incoming calls and direct them accordingly

Disperse incoming mail, and schedule courier pick ups

Discharge liens/security agreements once payment has been received

Post payments to customer accounts for all locations

Balance daily credit card transactions

Assist Credit Department with administrative tasks as assigned

Responsible for a small float

**Requirements**:

- A High school diploma
- A minimum of 1 (one) year of experience in a Customer Service environment
- High degree of tact and diplomacy
- Personal Property Registry experience considered an asset but not required
- Strong interpersonal skills

**Shift**

This is a permanent full time position.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer Service: 1 year (preferred)
- Personal Property Registry: 1 year (preferred)

Work Location: In person



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