Service Bdc Representative
3 weeks ago
**Become a part of Ontario’s #1 Growing GM Store**
**Peter Smith GM** is looking for a **Service BDC Representative.** Here at Peter Smith GM, we care about our employees, our customers, and our community If you want to be an elite BDC Agent, we want to talk with you
Become a part of our award winning, customer first service team and see why Peter Smith GM is Driven to be Different
**Responsibilities**:
- Complete 125 outbound calls each day to follow up and ensure that customers are completely satisfied with their visit
- Contact customers in regards to appointment scheduling & service recommendations suggest by the OEM
- Handle service reminders, campaigns, recall lists and online service opportunities
- Answer customer service inquiries in a professional and timely manner
- Generate service appointment by utilizing our customer database
**Qualifications**:
- Customer Service experience is an asset
- Dealership experience is an asset but not required
- Excellent communication skills
- Comfortable with computers & various programs
- Works well in a team environment
- Time management skills
We pay above average wages. To be determined based on experience and qualifications. Can continuously increase based on performance and work ethic.
Pay: $20.00-$23.00 per hour
Expected hours: No less than 40 per week
**Benefits**:
- Company events
- Dental care
- Extended health care
- On-site parking
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
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