Customer Service Representative
2 weeks ago
About beBee Professionals
We are a dynamic company seeking a highly skilled Customer Service Representative to join our team in Belleville, Canada.
Compensation Package:
The successful candidate can expect a competitive hourly wage of approximately $18-$22 per hour, depending on experience. Performance bonuses and comprehensive health benefits package are also included.
Key Responsibilities:
- Customer Support: Provide exceptional service to clients via phone, email, and chat, addressing their inquiries and resolving any issues in a timely and professional manner.
- Product Information: Offer detailed information about products and services, ensuring customers have the knowledge they need to make informed decisions.
- Issue Resolution: Effectively resolve customer complaints, providing clear explanations and solutions while maintaining a positive attitude.
- Documentation: Accurately document customer interactions and feedback, facilitating continuous improvement of our services.
- Team Collaboration: Work closely with colleagues to refine service processes, promoting efficiency and excellence in customer support.
Requirements:
- Education: Possess a high school diploma or equivalent; additional education is a valuable asset.
- Experience: Bring relevant experience in customer service or a related field to this role.
- Communication Skills: Demonstrate strong communication and problem-solving skills, enabling effective interaction with clients and colleagues.
- Adaptability: Show ability to work in a fast-paced environment, adapting to changing circumstances and priorities.
- Technical Skills: Be proficient in using customer service software and tools, efficiently managing tasks and responsibilities.
Benefits:
- Performance-Based Incentives: Earn performance bonuses based on individual and team achievements.
- Comprehensive Benefits: Enjoy a comprehensive health benefits package, supporting overall well-being.
- Career Advancement Opportunities: Pursue career growth within a supportive work environment that fosters teamwork and collaboration.
- Employee Discounts and Perks: Take advantage of employee discounts and perks, enhancing work-life balance and job satisfaction.
If you possess excellent customer service skills and a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity as a Customer Service Representative in Belleville.
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