System Analyst

2 weeks ago

Hamilton, Canada City of Hamilton Full time

**About the City of Hamilton**

**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**

**JOB POSTING**

JOB ID #: 21393

System Analyst - Enterpirse Resource Planning
Corporate Services
Information Technology
55 York Blvd., 6th Floor

NUMBER OF VACANCIES: 1

UNION/NON-UNION: Non Union Mgmt Professional

HOURS Of WORK: 35.00 per week
- GRADE: 5
- SALARY/HOUR: $48.144 - $60.180 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/LENGTH: Full-Time Regular

Job Description ID #: A9984

SUMMARY OF DUTIES

The Systems Analyst (ERP) works on small and medium projects, or a sub-set of functionalities on complex projects, that requires experience in multiple technical environments (e.g. Microsoft Power Platform, Microsoft D365, Billing and Financial, Time and Attendance, or Records and Document Management Solutions) and possesses knowledge in core business processes (ie Enterprise Resource Planning).

This position has regular access to confidential HR and Finance data; or supplies confidential data to these systems.

GENERAL DUTIES

Prepares or contributes to work plans including time/effort estimates for assigned components or functions of larger projects or maintenance initiatives.

Develops functional and technical specifications from detailed business requirements.

Prepares development and implementation work plans and manages time and processes to achieve stated goals, deliverables and timelines.

Leads development and implementation initiatives based on project plans.

Designs, develops and executes system test plans including development of test cases and test scripts in collaboration with the Business Process Analyst.

Prepares development and implementation work plans and manage time and processes to achieve stated goals, deliverables and timelines.

Leads development and implementation initiatives based on project plans.

Supports the creation and execution of User Acceptance test plans and test scripts.

Documents issues/problems in relevant logs; participates in review of such issue/problem logs and in the identification of potential resolutions.

Maintains an effective relationship with Information Technology staff to assist with quality assurance, program logic, and data processing.

Serves as a mentor to Application Support Analysts and rotating Cooperative education work-term positions

Implements modules, patches, upgrades related to the Corporate ERP systems according to industry defined standards and best practices.

Produces work products pertaining to the work assigned with initial guidance and moderate autonomy. Manages and reports on functional design and development activities for
own work.

May be required to provide on call support to users.

May be assigned to an initiative or project requiring the individual to take direction from other IT Managers, Supervisors and/or Project Managers.

Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Performs other duties as assigned, which are directly related to the major responsibilities of the job.

QUALIFICATIONS

University Degree or College Diploma in Computer Science, Information Systems or related discipline.

Hands on experience with Power Apps and Microsoft Power Platform.

Demonstrated development experience with JavaScript, JSON, TypeScript, C#, SQL, HTML,.NET, Microsoft Azure, Microsoft 365, RESTful Web Services, ASP.NET, Power BI, Power Apps, DataVerse, SharePoint Online, Power Automate, and Power Virtual Agent.

Experience in development of Canvas and Model-driven Power Apps by utilizing Microsoft Dataverse, SharePoint, or other databases as the backend data storage model.

Working knowledge of relational database concepts and management system software.

Demonstrated ability to provide mentorship to staff by providing guidance, advice, feedback regarding development languages and the development lifecycle.

Ability to translate business requirements into design, functional and technical specifications.

Knowledge of fundamental ITIL standards and SOA standards.

Proven analytical and problem-solving abilities.

Ability to make sound and logical judgments.

Strong interpersonal, written, and oral communication skills.

Disclaimer:
**Terms**:
The City is an equal opportunity employer that is commit

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