Customer Support Representative Junior
6 months ago
Act as liaison between the funding agencies and the vendors and prescribing agents to ensure completeness of paperwork
- Process direct client payments
- Issue client billings
- Process third party billings (various payers)
- Maintain proper documentation for third party billing purposes
- Identify and action opportunities to improve client service
- Create / maintain client contacts and customer cards and validate information with customers as required
- Provide assistance in ensuring rental equipment is returned
- Prepare parts requests and conduct follow up as needed
- Prepare quotes as required for equipment under a funded program
- Other duties as assigned
**Skills**:
- Strong interpersonal and communication skills, both verbally and in writing, Bilingual (French/English) considered an asset
- Strong initiative and ability to work proficiently in a team environment as well as independently
- Ability to time manage, remain organized and prioritize work
- Enthusiastic and dependable and action oriented, with keen willingness to learn and improve on existing skill-set
- Commitment to deliver excellent internal and external customer service
**Qualifications**:
- Completion of Post
- Secondary Education in an Administrative or related field of study
- Minimum 3 years’ experience with administrative procedures and office duties
- Minimum 3 years’ in a customer service role
- Proficient with Microsoft Office - including Excel, Word and Outlook
- Proficient with ERP systems, Sage and Website Portal
- French an asset
**Job Types**: Permanent, Full-time
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Burlington, ON L7L 5Z1: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (required)
**Experience**:
- Customer support: 3 years (required)
- Customer service: 3 years (required)
Work Location: In person
-
Junior Sales Support Representative
2 months ago
Burlington, Canada HTM Sensors Full timeJunior Sales Support Representative - Salary+ car+ bonus and commission You are a good fit if - you are an energetic, customer service focused individual looking to get a start in sales with unlimited career growth potential. HTM Sensors located in Burlington, Ontario, is looking for a Junior Sales Support Representative to join our team to contact our...
-
Customer Support Junior
2 weeks ago
Burlington, Canada Silver Linings Healthcare Full time**Key Responsibilities**: - Identify and action opportunities to improve client service - Create / maintain client contacts and customer cards and validate information with customers as required - Prepare quotes as needed - Other duties as assigned **Skills**: - Strong interpersonal and communication skills, both verbally and in writing, Bilingual...
-
Junior Parts Advisor
6 months ago
Burlington, Canada Leggat Kia Full time**Leggat Kia** is looking for a **Junior Parts Advisor**! **About Us** Leggat Auto Group represents 12 dealerships across Southern Ontario. We are proud to be celebrating our 100th year of serving our communities. We are a family-owned auto group that is committed to helping everyone find the perfect vehicle to match their lifestyle. Just like we match...
-
Customer Service Representative
4 weeks ago
Burlington, Ontario, Canada Savers Value Village Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Savers / Value Village. As a Customer Service Representative, you will play a vital role in creating an exceptional experience for our customers, donors, and other team members.About UsSavers / Value Village is a leading thrift retailer with a...
-
Customer Experience Representative
6 months ago
Burlington, Canada SNDL Full timeJob Title Customer Experience Representative - Job Description Position: Customer Experience Representative, Cannabis or Part-time **Location**: About Us We are all about enhancing life’s celebrations and having fun while we excel in our careers! As North America’s largest publicly traded retailer of adult beverages, we operate 230+ retail locations...
-
Customer Service Representative
6 months ago
Burlington, Canada Quadra Full time**Position**: Customer Service Representative **Location**: Burlington, Ontario **Status**: Contractual - 12 months (1) Are you known for your initiative and attention to detail? Are you described as an excellent team player, able to deal quickly with a variety of complex situations? We are looking for our next member to join our customer service team as...
-
Customer Service Representative
4 weeks ago
Burlington, Ontario, Canada Snuggle Bugz Full time $17Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Snuggle Bugz. This role is ideal for individuals who enjoy working with customers and providing exceptional service.About the RoleAs a Customer Service Representative, you will be responsible for assisting customers with their queries and concerns. You will work closely...
-
Junior IT Support Analyst
6 months ago
Burlington, Canada Bunzl Canada Full timeBunzl Canada Inc (“Bunzl”) is a leader in the logistics, warehousing & distribution servicing customers across markets and industries, across Canada and across the world. We foster a culture of continuous learning and collaboration, striving for excellence in all aspects of our work. fortify our digital defenses. Join our dynamic IT team as a Junior...
-
Customer Service Representative
6 months ago
Burlington, Canada Groupe Touchette Inc. Full time**Job Purpose** The Customer Service Representative will provide support to customers. Do you enjoy talking to customers and providing them with solutions? We have the challenge for you! Are you looking for a job with a Quebec-based company of national scope, a dynamic work environment stimulated by innovation, a collaborative team and a flexible schedule...
-
Customer Service Representative
6 months ago
Burlington, Canada The Simple Investor Full time**Customer Service Representative (NEED FOUR CS REPS)** **Location - Burlington, Ontario, Canada (In person)** Looking for an exciting opportunity in a well-established and growing company? The Simple Company is a multi-million-dollar organization in its 14th year of business and is launching a new Division - **The Simple Landlord**. We are seeking two (3)...
-
Customer Service Representative
6 months ago
Burlington, Canada The Simple Investor Full time**Customer Service Representative** **Location - Burlington, Ontario, Canada (In person)** Looking for an exciting opportunity in a well-established and growing company? The Simple Company is a multi-million-dollar organization in its 14th year of business and is launching a new Division - **The Simple Landlord**. We are seeking two (3) **Customer Service...
-
Inside Sales and Customer Support
6 months ago
Burlington, Canada Conval Process Solutions Inc. Full time**About Us**: Conval Process Solutions Inc. is a trusted distributor of valves and instrumentation, dedicated to providing exceptional service to our customers. We are currently seeking an Inside Sales and Customer Support representative to join our team and support our growth. As an Inside Sales and Customer Support representative, you will be the primary...
-
Junior Underwriter
6 months ago
Burlington, Canada Modern Specialty Insurance Ltd. Full time**Position Description**: This position is responsible for the underwriting of Transportation accounts, including but not limited to new business, quotes, endorsements, renewals, and claims underwriting review. The junior underwriter’s primary focus is on the Transportation Program and Commercial Property and Casualty product lines. They collaborate...
-
Customer Service Representative
6 months ago
Burlington, Canada Comtek Advanced Structures Ltd. Full timeComtek is an innovative supplier of composite components and repair services to business jet and regional aircraft markets. We design, manufacture and repair structural components that are used on thousands of aircraft every day, across the globe. Comtek is a growing company that is committed to recognizing the work of its team members through financial and...
-
Clinical Support Worker
1 month ago
Burlington, Canada Support House Full timeAt Support House, we open doors, minds, and possibilities. We build opportunities, we inspire change, and we transform health care. We believe everyone deserves support. Support House is directed by our core values. They guide our agency’s decisions and actions, unite our staff, define our brand, and inspire our culture. We connect by building meaningful...
-
Customer Service Representative
2 months ago
Burlington, Ontario, Canada beBee Professionals Full time $35,000 - $45,000We are seeking a Customer Service Representative to provide exceptional service to our customers, handling inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Handle customer inquiries via various channels.Provide information about products and services.Resolve customer complaints effectively.Document customer interactions...
-
Customer Service Representative
4 weeks ago
Burlington, Ontario, Canada Ontario Inc. Full timeJob Description SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Ontario Inc. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Deliver high-quality customer service in a...
-
Sales Support Representative
1 month ago
Burlington, Canada Konecranes Full timeEmployment type: Undefined term- Full-time/part-time position: Full time- Workplace Type: On-site**Sales Support Representative**: - At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for...
-
Customer Support Representative, Rcc
3 months ago
Burlington, Canada City of Burlington, Ontario Full timePosition Type: Regular Full Time (RFT) Closing Date: October 15, 2024 Salary/Wage Range: $47,940.00 - $59,926.00 Working for the City of Burlington A great career is closer than you think. Come work for the City of Burlington, where you'll be joining an innovative and progressive workplace focused on building a 21st century city that respects the...
-
Customer Service Representative
2 weeks ago
Burlington, Canada Burlington Hydro Full time**About this role**: Burlington Hydro Inc. (“BHI”) is seeking for a Customer Service Representative to join our Customer Accounts team. Reporting to the Manager, Customer Accounts, this position is responsible for providing superior customer service and support to our customers with inquiries related to billing, new and continuous services, and general...