Research Analyst

21 hours ago

Toronto, Canada Info-Tech Research Group International Full time

**Position Purpose**

Are you passionate about developing new insights into how to deliver better IT services and helping organizations find better ways of working? Do you want to work for a rapidly growing company that understands the importance of supporting employees through flexibility, inclusiveness, learning & development, options for internal career mobility, measurement of the Employee Experience, building strong relationships? If so, you could be Info-Tech’s next Research Analyst on the Research team.

As a Research Analyst, you create and deliver client-driven, project-based, practical research and advisory services that helps Info-Tech Members drive measurable results in their organizations. In this role, your primary focus is within the domain of Data & Analytics or related domains, including Application Delivery, Product Management, Software Development.

**What you will do, includes, but not limited to**:
**Research (Primary)**
- Interviewing Subject Matter Experts, finding and reading relevant literature in your assigned topic, and using the information gathered to generate insights.
- Cultivating insights into a framework or methodology and building supporting tools and resources for publish on our website and use by Info-Tech Members.

**Advisory Calls with Clients (Secondary)**
- Leading calls with Members to provide an overview of Info-Tech’s published research.
- Listening to the information provided by Members and recommending ways they can use the research to work through a challenge or project.

**Facilitate Workshops**
- Using Info-Tech’s published research to facilitate a series of activities with Members and their teams.
- Throughout the workshop, collecting activity outputs from participants and compiling them into a polished final deliverable for the Member at the end of the engagement.

**Cross-Departmental Collaboration & Support**
- Design and build of high-quality keynote/other presentations, and successful delivery of presentations as needed.

**To be successful, you will need**:
**Education and Experience**
- Post-secondary education in business or technology a must.
- Practical experience (1-5 years) working in:

- Data & Analytics, or similar domain (Infrastructure, Applications and Product Delivery, Data, Integration, Security), with exposure to Enterprise Architecture being valuable
- IT Product/Application Delivery:

- Product Management
- Application/Software Development
- Quality Assurance
- Applications Operations
- DevOps
- Presentation and facilitation experience demonstrated through prior client-facing engagements important.
- History of gaining and maintaining trusted advisor status with management. Strong working relationships with C-suite considered beneficial.

**Skills & Attributes**
- Inclusion
- Client Interaction and Facilitation
- Event Speaking
- Knowledge Application, Problem Solving & Decision Making
- Project Management
- Writing Ability
- Business Development
- Research
- Managing Through Change & Uncertainty
- Dynamic Learning Mindset

Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process

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