Research Analyst

5 months ago

Toronto, Canada J.D. Power Full time

**Title**:Research Analyst - P3

**Location**:Remote Canada

**Reports To**:Research Director

**J.D. Power** is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.

**The Role**:
You will support the team on work related to our customer satisfaction survey research-based business. The primary duties of this research position include working with the internal key stakeholders to develop new or revised survey content, to ensure that survey content meets J.D. Power's high standards, and to develop and maintain the sample design for our syndicated research products. You will also work closely with the Data Science team to ensure studies are designed to maintain scientific integrity and quality and that syndicated studies are produced in an efficient and timely manner.

**The Impact**:
The Analyst will be an individual contributor in a team of over 20 Research analysts. You are expected to be a self-starter who can manage a study from start to finish and work with other departments. You and the team will ensure that J.D. Power studies are developed or redesigned to meet client needs in a timely manner and ensure that the production of the syndicated study is efficient and smooth.

**Responsibilities**:

- Ensure that survey and sample plan designs meet J.D. Power standards
- Lead the development of survey and sample plan specifications
- Ability to run multiple studies simultaneously
- Work with survey programming specialists to ensure study designs are implemented as planned
- Design and implement data processing specifications.
- Develop and perform QA processes on survey data to ensure data validity (cleaning specs, skip logic/programming, data cleansing)
- Work with internal stakeholders to ensure project objectives are met
- Provide resolution when issues arise
- Identify and implement efficiencies into the projects
- Participate in department initiatives

**Qualifications**:

- 4+ years of experience in market research and/or related fields
- Education: bachelor's degree
- Strong organizational skills and high attention-to-detail
- Ability to write technical documents
- Proficient in MS Office Suite (Power Point, Excel, Word)
- Proficient in SPSS
- Python experience is not required, but preferred

**The Hiring Manager says**:
"I am looking for a results-driven, attention-to-detail, critical thinker who can work in a cross functional/matrixed environment to produce high quality survey and sample plan designs that meet complex technical standards. The right person for this job will be process-driven and able to manage multiple projects at the same. Effective communication will be instrumental to succeed in this role."

**The Way We Work**:

- Leader Led
- Remote First
- Foster Flexibility
- Reward Performance
- Time Off Matters

**Company Mission**

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients' toughest challenges.

**Our Values**

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.

Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide. As individuals, each and every member of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards - the only 'favorite' we have is the truth.

Change Makers - At J.D. Power, we never stand still. We constantly seek better ways - innovating and evolving in everything we do to support our colleagues and our clients alike - and all in service of delivering data and insights that drive meaningful business impact.

Team Driven -** **At J.D. Power, we are one team and we are activated. Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D. Power family to deliver on our collective purpose and make us greater than the sum of our parts. At J.D. Power, these values are more than words.

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
- To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes._

remote
canada

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