French Bilingual Customer Service Representative

3 days ago


Remote, Canada Foundever Full time

**French Bilingual Customer Service Representative**

Sykes and Sitel are now Foundever. At Foundever, we deliver leading CX solutions to global industry clients that offer their consumers an array of products including customer service, technical support and warranty options. You will find our call center jobs surprising. All our calls are inbound calls only - no cold calling. We invest in our people by providing paid training along growth and development opportunities. 84% of our management are promoted from within.

**Location Requirements: Must legally reside Canada. Currently hiring in AB, SK, MB, ON, NB, NL, NS and PEI**

**Core Responsibilities**
- Handle inbound service calls in both French and English
- Understand and strive to meet or exceed metrics while providing excellent customers service
- Navigate through multiple systems

**Work with Us and You'll Enjoy**
- Hands-on paid training
- Full-time training and part-time or full-time available after
- Work from home benefits include saving time, money and the environment
- Benefits including medical, dental, life and vision insurance, company matched RRSP contribution, and generous paid time off

**Qualifications**
- You can speak and write both French and English fluently
- You are 18 years of age or older
- You have a high school diploma (or GED equivalent)
- You can pass a criminal background check
- You are eager to advance your career with a reliable company
- You work well with a team or independently
- You are able to commit 40 working hours per week

**Equipment and Inernet Requirements**
- Internet Speed - 5.0 Mbps download speed and 3.0 Mbps upload speed
- Home router with wired link to PC
- Desktop computer with Windows 10 (Apple/Mac, Tablets, Winbooks, Smart devices, Chromebook and Android systems are not compatible)
- Dual Monitors

**About Foundever**

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Supporting +9 million customer conversationsevery day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.

**EEO Statement**

Please note that Foundever Teleservices Canada Inc headquarters is based in Ontario. Any other position would be a remote position.



  • Remote, Canada Phoenix AMD International Inc. Full time

    We're looking for a _FRENCH - ENGLISH Bilingual Customer Experience RepresentativeThe Bilingual Customer Experience Representative is responsible for handling all communication with the customers of our products & programs, while providing an exceptional experience for them.Do You... Speak and write French and English? Work well as part of a team that is...


  • Remote, Canada Scholastic Canada Ltd. Full time

    Scholastic Canada is the country's leading publisher and distributor of children's books in both official languages. For over 60 years, Scholastic Canada has introduced young people to the joy of reading. At Scholastic Canada, we embrace and celebrate diversity in our people, products and ideas. A diverse workforce and inclusive, supportive workplace are...


  • Remote, Canada Zucora Inc. Full time

    **Bilingual FRENCH Customer Solutions Agent** ZucoraHome is recognized as one of London’s Best Places to Work, is a 2020 finalist for London Business of the Year and a nominee for Canada’s Most Admired Corporate Culture and we’re looking to add a full-time Bilingual Customer Solutions Agent to our growing team. If you’re up to being challenged and...


  • Remote, Canada Phoenix A.M.D. International Inc. Full time

    _We’re looking for a_ **Home Based - French & English Bilingual Customer Service Representative** The Bilingual Customer Service Representative is responsible for handling all communication with the end users of our products & programs while providing an exceptional customer experience to ensure that decisions are aligned with the company’s...


  • Remote, Canada Phoenix AMD International Inc. Full time

    We’re looking for a _ **FRENCH - ENGLISH Bilingual Customer Experience Representative** The Bilingual Customer Experience Representative is responsible for handling all communication with the customers of our products & programs, while providing an exceptional experience for them. **Do You...** - Speak and write French and English? - Work well as part of...


  • Remote, Canada Phoenix AMD International Inc. Full time

    We’re looking for a _ **FRENCH - ENGLISH Bilingual Customer Experience Representative** The Bilingual Customer Experience Representative is responsible for handling all communication with the customers of our products & programs, while providing an exceptional experience for them. **Do You...** - Speak and write French and English? - Work well as part of...


  • Remote, Canada SinlgePoint Group International Full time

    The Financial Customer Service and Collections Representatives at SinglePoint are dedicated professionals who exemplify professionalism, responsibility, and goal-orientedness. Our Financial Customer Service and Collections Representatives handle inbound and outbound customer interactions while maintaining a strong focus on providing exceptional customer...


  • Remote, Canada Fastwave Services Full time

    Priority Networks is HIRING for a Bilingual Customer Service Representative in your area! **About Us**: Priority Networks is a telecom company that works with major Manufactured Home (MH) Communities and Recreational Vehicle (RV) Resorts landlords to provide best in class internet, television, and telephone services. Priority Networks manages telecom at...


  • Remote, Canada iTronics Inc Full time

    **Job Summary**: Looking for a bilingual inbound customer service representative (English and German) to provide customer support on a variety of simple electronic products. This is a "work from home" position, salary will start at $2,700 + bonuses after 3 months. **Duties and Daily Operations**: - Call Volume: Approximately 50 calls per day - Demonstrate...


  • Remote, Canada Mega Group Inc. Full time

    Are you ready to be a part of something bigger? As one of Canada’s Best Managed Companies, Mega Group values the talents and abilities of our employees and seeks to foster an open, cooperative, and flexible environment in which employees can thrive. Being a proudly Canadian company means we're always looking for smart, enthusiastic, and passionate team...


  • Remote, Canada ISI Group of Companies Full time

    **Title**:Bilingual Customer Service Representative **Reports To**:Bilingual Customer Service Supervisor **Summary** The Bilingual Customer Service Representative (CSR) is required to provide a high level of customer service to clients at all times while striving to achieve business targets through superior telephone and written communication skills. The...


  • Remote, Canada Kohl & Frisch Ltd Full time

    **JOB POSTING** **POSITION: Bilingual Customer Service Representative** **STATUS: Full-Time (Remote)** **LOCATION: Kohl & Frisch Limited (Anjou, Quebec**)** **REPORTS TO**:National Contact Centre Manager** **DEPARTMENT: Customer Service** Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the...


  • Remote, Canada 4Refuel Canada Full time

    4Refuel is proud to be recognized for its commitment to safety and culture having been named **Top Fleet Employer **(2020, 2021), **Canada’s Safest Employers - Logistics & Supply Chain** (2020, 2021) and certified as a **Great Place to Work.** As Canada’s largest and most experienced mobile refueller, 4Refuel has dominated the direct-to-equipment market...


  • Remote, Canada Abba Medix Corp Full time

    **Job description** **Company Overview**: Abba Medix Corp (Abba) is a Licensed Producer in Pickering, Ontario. Abba focuses on distributing a wide variety of premium quality, medical grade cannabis products for medical clients seeking safe solutions for their common to complex health and wellness needs. Abba has an opening for a Bilingual Customer Care...


  • Remote, Canada AnswerNet Full time

    **REMOTE Bilingual French/English Customer Service Agent** **Job Type: Full Time - Work from Home** **Hours: Varies 7 AM to 8 PM CST Mon-SUN** **Salary: $19.50 Hourly** **Benefits: Available after 60 days for full-time employees** About AnswerNet process over 125 million interactions per year. Summary of Position: We are looking for remote...


  • Remote, Canada HCL Technologies Full time

    **Job description** - Experience in customer service industry - **Must be available for 24/7 rotational shift Bilingual customer service (French & English)**: - Provide Level 1 support by following documented SOP's and knowledge articles to retail and wholesale sites for technical issues related to: - Point of Sale machines - Pin pad - Pump, Card reader -...


  • Remote, Canada WeKnowTraining Full time

    **Bilingual Customer Support Representative** - We Know Training is a rapidly expanding technology leader in the online regulated training space, with opportunities for meaningful career growth._ We Know Training is searching for a well-rounded Customer Support Representative who has outstanding customer service, efficiency in troubleshooting,...


  • Remote, Canada Red Maples Virtual Solutions Inc. Full time

    Flexible Opportunity - Must be fluent in both French & English - Design your work schedule after your training (Can pick hours from the scheduling software after training - design your schedule 7 days a week, can work around your current job if you have one.) Hours to pick available 7 am to 11 pm, 7 days a week. - Training starts on May 21st and Ends on June...


  • Remote, Canada Phoenix A.M.D. International Inc. Full time

    IMMEDIATE OPPORTUNITY AVAILABLE **Bilingual (English-French) Customer Service Claims Specialist**: - Based in our Bowmanville Head office. - + $19/hr to start and great benefits plus lots of extras. - Monday to Friday, 9am to 5pm (40 hrs). **Main day to day responsibilities**: - Check in /communicate with customers to help resolve their claim/issues. -...


  • Remote, Canada AnswerPlus Full time

    **We are looking for Bilingual Part time and Full time employees !**_ **Please indicate what type of employment you are looking for** - **Hybrid +Remote **_ At AnswerPlus, we are proud to say we’ve been in the answering service business for 60 years! With 4 locations across Canada and over 1500 clients, AnswerPlus has built an incredibly strong brand and...