Bilingual Customer Service Representative

2 weeks ago


Remote, Canada Fastwave Services Full time

Priority Networks is HIRING for a Bilingual Customer Service Representative in your area

**About Us**:
Priority Networks is a telecom company that works with major Manufactured Home (MH) Communities and Recreational Vehicle (RV) Resorts landlords to provide best in class internet, television, and telephone services. Priority Networks manages telecom at over 400 properties across 33 US states and 3 Canadian provinces. We pride ourselves on our customer-centric approach and our dedication to providing reliable and efficient network services.

**Job Roles & Responsibilities**
- Respond to customer inquiries promptly and professionally.
- Schedule appointments and manage calendars efficiently.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with team members to resolve customer issues.
- Provide exceptional customer service and support.
- Ensure customer satisfaction and build long-term relationships.

**Requirements / Qualifications**
- Fluent in French and English (both written and verbal).
- High school diploma or GED equivalent.
- Excel knowledge and basic computer skills.
- Pervious experience in customer service or a call center environment is preferred.
- Excellent organizational and time-management skills.
- Ability to multitask and work in a face-paced environment.
- Proficient in using computer systems and software for scheduling and record-keeping.
- Must be a self-motivated and reliable individual

**Willing to train the right person, however previous experience will be beneficial.**

**Job Type**:
Contracted Full-Time - Monday - Friday

Remote - Work from home.

Company equipment will be provided.

**Salary**:
**Job Types**: Full-time, Seasonal
Contract length: 12 months

Pay: $18.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: Remote

Expected start date: 2024-06-17



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