Data Entry Operations Remediation

5 months ago


Etobicoke, Canada Purolator Full time

**It’s not a package. It’s a promise®.**:
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? **The journey starts with you**. The places we go, the elements we brave, the promises we deliver - **it’s all possible because of our people.** So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, **we go there** for you.

This role is responsible for remediation, preparation, and clearing of items routed to specific sort workstations by including missing shipping information to the item and in the system to allow for accurate routing and billing within the sortation system. The Data Entry Support Representative role can be found in different works areas such as conveyable, mail, non-conveyable, and/or US freight.

**Responsibilities**
- Conduct a visual review of items routed via the sortation system to assess missing information and determine the resolution
- Respond to requests from customers to ascertain which product/service or information is required.
- Scan barcodes, reprint and/or over-label as needed for resolution
- Data entry of destination and shipment information to ensure packages are correctly routed (US/ International Shipments)
- Prepare and ensure paperwork is completed as appropriate for the package
- Escalate unresolved issues of missing information to Customer Shipment Resolution (CSR)
- Uses or maintains organization assets (e.g., machinery, equipment, vehicles, computers) in accordance with established guidelines.
- Responsible for company-provided tools, responsible for the quality of care of handling customer packages.
- May exchange technical advice/guidance with customers to help clarify requirements.

**Qualifications**
- Completion of vocational and business courses commonly taught at the high school level.
- Knowledge of operating a computer using standard programs (Word, PowerPoint, Excel),
- Entry-level position which could be a new role for a recent high school graduate (or someone in the final year of high school)
- Minimum experience needed
- Visual and/or listening attention with some choice of action that includes multiple demands, long periods of driving, limited counseling, training, and instruction.
- High level of considerable effort is required with a concentration on precision work and writing of reports.
- Occasional Lifting non-conveyable volumes
- Ability to type a minimum 40 words per minute

**POSTING DETAILS**
**Location**: National Hub Ontario (325 Humber College Blvd. Etobicoke)

**Hours of Work**:37.5 (Monday-Friday 3:30pm-11:30pm)

**Work Location Type**: Onsite
**Working Conditions**: Warehouse Environment

Posting Number: 62446

**Reports to**: Operation System Manager- Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous _status,_ or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs._

At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.



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