Billing Administrator

3 weeks ago


Waterloo, Canada CloudHawk Full time

Designing creative solutions to technical problems is in our DNA.

After spending over a decade as a lead engineer at a global mobile communications company, our founder started along a new path with an audacious objective in mind - engineering the most efficient asset tracking system possible.

CloudHawk designs and builds accurate, high-performance GPS and IoT asset tracking solutions, with a mission to increase visibility, efficiency, safety, and sustainability of fleet operations across multiple industries. Our technology enables businesses to track corporate vehicles and assets, increase real-time situational awareness, prevent theft, and gain valuable business insights.

**Be a part of our mission to revolutionize the way businesses manage their fleet.**

We are looking for an experienced **Billing Administrator **to join our incredible team. This role ensures the timely and efficient invoicing of customers, the effective tracking of Accounts Receivable and the processing of Accounts Payable. It is crucial role to sustaining growth and profitability of CloudHawk providing optimum service to both our internal and external stakeholders through the timely and accurate execution of these administrative functions.

**As a key member of our Operations team, you will**:

- Be responsible for managing Billing, Accounts Receivable, and Accounts Payable.
- Oversee the generation of monthly customer invoicing, utilizing report tools and some data entry.
- Reconcile billings with subscription services and supplier records to ensure ongoing accuracy.
- Liaise with internal departments related to issues regarding billing inquiries.
- Resolve questions, requests, and billing issues from internal or external parties in a prompt and courteous manner.
- Communicate client billing concerns to your manager for escalation and follow-up.
- Prepare and submit various reports as required for internal usage and external needs.
- Review existing Accounts Receivable and Payable processes and look for areas of optimization.
- Track Monthly Accounts Receivable, entering any manual payments as required, and working with internal teams and customers to ensure prompt payment within terms, while providing feedback loop to Product, Sales and Support teams.
- Track Monthly Accounts Payable across suppliers, ensuring payment within terms as required.
- Other administrative duties as assigned

**What CloudHawk brings to the table**:

- **Opportunity**: We are in the midst of the journey and learning lessons along the way, but we all have the same destination in mind. Your work is meaningful. Every idea, process, and line of code brings new possibilities.
- **People**: Our team is composed of an experienced and expanding team of engineers, researchers, and designers who together have over 250 assigned patents.
- **Culture**: We believe we work better together. We support one another and thrive in an environment built on trust, respect, and authenticity.
- **Flexibility**: Understanding that there is life outside of work, we operate in a flexible, hybrid environment.
- **Health and Wellness**: We offer a generous benefits package and prioritize our employees’ mental health at every stage of their journey with us.

**What you’ll bring to the team**:

- Post-secondary education in a related field or equivalent experience
- 2-3 years of experience in an administrative role, accounts payables and receivables.
- Excellent computer skills, advance working knowledge of Excel.
- Exceptional verbal and written communication skills
- Strong attention to detail and a love of being organized
- Superb time management and priority setting practices; works well under deadlines
- The ability to work independently as well as part of a team
- Able and willing to work occasional overtime to meet time-sensitive service level standards

**Bonus points if you**:

- Have experience with subscription billing systems

**Benefits**:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What are your salary expectations?

**Experience**:

- Billing: 2 years (preferred)

Work Location: Hybrid remote in Waterloo, ON


  • Billing Administrator

    2 weeks ago


    Waterloo, Canada All Protect Systems Inc. Full time

    The Billing Admin will be responsible for all aspects of the invoicing at the branch including reporting to customers and management, as well as general administrative functions as assigned to aid in the success of the branch. **Key Responsibilities**: - Processes billing within required timelines. - Sets up contract parameters within the billing system to...

  • Billing Coordinator

    4 weeks ago


    Waterloo, Canada Cineplex Full time

    Work location: CDS 137 Northfield Dr City: Waterloo What you will do: The Billing Coordinator performs a variety of billings and administrative duties necessary for invoicing the clients for projects completed and/or recurring charges ensuring the accuracy and completeness of data as well setup customers. This is a hybrid position (3 days in the office...


  • Waterloo, Canada Cineplex Full time

    Work location: CDS 137 Northfield Dr City: Waterloo What you will do: The Billings Coordinator performs a variety of billings and administrative duties necessary for invoicing the clients for projects completed and/or recurring charges ensuring the accuracy and completeness of data as well set up customers. **Responsibilities**: - Generate recurring...

  • Billing Specialist

    1 week ago


    Waterloo, Canada Arctic Wolf Full time

    Ready to make an impact? Arctic Wolf is looking for Billing Specialists to join our pack. Arctic Wolf, fresh off its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. How fast are we growing? Well, **Arctic Wolf was highly ranked in the Deloitte Fast Technology 500** for North America in both...


  • Waterloo, Canada Definity Financial Corporation Full time

    W **hat can you expect in this role? -** - ou will be accountable for processing and analyzing transactions in the Policy Administration and Billing systems for Commercial and Personal lines business including Sonnet. Transactions relate to payment management and non-payment cancellations. - inance and Underwriting rules will be applied when completing your...


  • Waterloo, Canada Google Full time

    **Minimum qualifications**: - Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. - 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations, or transformation programs. **Preferred qualifications**: - Experience with...


  • Waterloo, Canada Bloom Child & Family Therapy Full time

    Bloom: Child & Family Therapy is hiring a part-time administrative assistant to provide our clients with the highest quality and exceptional care. As our administrative assistant you will be the first point of contact for clients, therapists, staff, students, and external services & organizations. You’ll love it here if you are intrinsically motivated,...


  • Waterloo, Canada University Ave Dental Full time

    '''Duties''' - Prepare and sterilize dental instruments and equipment - Educate patients on oral hygiene and post-operative care - Schedule appointments and maintain patient records - Perform administrative tasks such as billing and insurance claims '''Skills''' - Proficiency in using phone systems to handle incoming calls and schedule appointments -...


  • Waterloo, Canada Prica Global Enterprise Full time

    **Position Overview**: Administrative assistants perform a variety of administrative duties in support of the company’s construction management department. The individual will assist with daily office duties and managing our organization’s general administrative activities. Maintain schedules and trackers, perform billing functions, and provide...


  • Waterloo, Canada Premier Mortgages Full time

    A top producing mortgage brokerage based out of Waterloo is currently seeking a dynamic Office Administrator. Mortgage Office Administrator key responsibilities: The mortgage office Administrator will be responsible for assisting the Broker in the day to day running of the brokerage. Role Specific duties include, but are not limited to the following: -...


  • Waterloo, Canada Alake Lola Inc. Full time

    The position includes basic admin tasks such as: Customer service and communication Preparation of memos and invoices Recording transactions and billing Inventory management on company software. Miscellaneous office needs i.e. filing/scanning/phone reception. **Requirements**: Team player Capable to work in a fast pace environment Capable to Multi...


  • Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7278 Category : Finance Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $39,000 - $67,300 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...


  • Waterloo, Canada Definity Financial Corporation Full time

    Job ID : 7454 Category : Finance Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : Waterloo, Canada Posting Range : $39,000 - $67,300 Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and...


  • Waterloo, Canada GolfNorth Full time

    **GolfNorth Properties** **Location**:Conestogo, Ontario, Canada **Department**:Accounting **Reports to**:Lynne Hooper **Job Status**:Full-Time, Continuing **Company Background**: We are passionate about golf! GolfNorth Properties is based in Conestogo, Ontario with locations stretching from coast to coast. We are an industry leader in the...

  • Dental Administrator

    7 months ago


    Waterloo, Canada Northbridge Dental Full time

    **Responsibilities** Welcome and check-in patients, ensuring a positive and welcoming experience. Answer phone calls, schedule appointments, and provide excellent customer service. Verify insurance coverage, process patient payments, and manage billing and insurance claims. Maintain accurate patient records and update information as...


  • Waterloo, Canada NDI (Northern Digital Inc.) Full time

    At NDI, our mission is built around using our measurement technologies to improve medical procedures and patients’ lives. This requires product innovation that is achieved through fostering collaboration, trust, and strong relationships. At NDI, you will work with talented people who are ready and willing to push their limits in an environment where...


  • Waterloo, Canada Fritsch Laitar & Karac Full time

    We are looking for a Full-Time Receptionist / Administrative Assistant to begin immediately **DUTIES AND RESPONSIBILITIES**: **_Customer Service_** - Greet clients, visitors and guests as they enter the office - Deal with queries from the public and customers - Provide initial level of customer support and assistance - Answer daily telephone calls and...


  • Waterloo, Canada Waterloo Wireless Full time

    **Position Summary**: As an Office **Administrative Assistant** your typical day will impact in the following ways: Effectively organize and oversee all office duties. Ensure the smooth operation of the company, including setting up meetings in person and remotely, independent management of small projects, office reception. Ensure optimal customer...


  • Waterloo, Canada Ashraf Dentistry Full time

    Company: Ashraf Dentistry Position: Administrative Assistant **Job Type**: Full-Time and Permanent **Salary**: $28.4 /hour Working hours: 35 hours/week Work location: 55 Northfield Drive East Waterloo, ON. N2K 3T6 Tel: 519-725-9585 **About us**: At Ashraf Dentistry, we maintain a strong emphasis on family. Collectively, our team was built on love,...


  • Waterloo, Canada Megawire Inc. Full time

    Megawire Inc. is an industry-leading provider of managed IT services, based in Southern Ontario. With over 25 years of experience in the industry, we provide reliable, trusted, and long-term IT solutions to businesses of all sizes. **Position Summary**: As an Office **Administrative Assistant** your typical day will impact in the following ways: Effectively...