Social Media and Communications Coordinator

4 weeks ago


Vancouver, Canada University of British Columbia Full time

Staff - Union

Job Category

CUPE 2950

Job Profile

CUPE 2950 Salaried - Marketing & Comm Asst (Gr6)

Job Title

Social Media and Communications Coordinator

Department

Research | Huyser | Department of Sociology

Compensation Range

$3,881.00 - $4,082.00 CAD Monthly

Posting End Date

January 1, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Feb 28, 2024

Job Summary

The Social Media and Communications Coordinator will provide assistance in the development of social media communication material for CIEDAR, including developing multi-media social media content. This includes scheduling, monitoring, and posting content to all social media platforms (Instagram, Twitter, Facebook and TikTok). They will also manage and create content across various CIEDAR communication channels.

Work Performed
- Prepares and posts social media content. Work with the CIEDAR team to research and produce digital content for CIEDAR social media channels from a variety of sources.
- Copyedits and proofreads digital content. Work with team lead and CIEDAR leadership to set benchmarks and plans on creative digital strategies
- Works with team lead and CIEDAR leadership to establish a common look and feel including graphic elements and content of CIEDAR's digital communications and knowledge translation materials
- Develops and designs social media visual elements that meet CIEDAR's objectives and reflect the organization's goals, taking into consideration layouts and graphic elements
- Monitors for comments and direct messages and responds or escalates as appropriate
- Designs and produces interactive online content and project materials for an educated, non-academic audience (e.g.)
- Maintains and assists in increasing CIEDAR's social media follower base, content amplification and uses social media to increase engagement with indigenous communities
- Maintains and monitors current social platforms and digital trends, and make recommendations for ongoing improvements
- Assists team lead, and CIEDAR leadership in developing digital communication social media strategic plan, focusing on planning and publishing
- Participate in social media strategy team meetings and provide team guidance on the social media content creation process
- Acts as a resource for team members on communication and social media issues
- Works with team lead to coordinate the recording, editing, and production of podcast series
- Develops promotional social media content to promote CIEDAR community engagement events, #BeadAndThrive social media campaign and podcast series

Supervision Received

Works independently. Receives general guidance and supervision from CIEDAR Leadership.

Supervision Given

Coordinates and supervises the work performed by the (1) general social media team, (2) the #BeadAndThrive social media campaign team and (3) the podcast team, (in total 6 student research assistants) and other team members. Provides ongoing training on communication and social media development to new and inexperience staff.

Minimum Qualifications

High School graduation, plus two years of post-secondary education, plus three years of related experience, or an equivalent combination of education and experience.

Preferred Qualifications
- Demonstrated experience planning, developing, and producing digital content on multiple social media channels
- Understanding of TikTok culture and hands-on experience creating TikTok content in either a professional or personal capacity
- Demonstrated experience in social media community management is an asset
- Knowledge of Indigenous cultures, social issues, and services required
- Experience working with First Nation, Métis, and Inuit communities an asset
- Knowledge of the principles and practices of digital communications
- Effective oral and written communication and interpersonal skills
- Attention to detail and judgment in all work
- Flexibility and ability to seek creative ideas to problem-solving
- Experience in social media research and analysis software
- Ability to create clear and comprehensive communication materials



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