Social Media Community Manager

1 month ago


Vancouver, Canada Flair Airlines Ltd. Full time

**Want to be part of a team that's changing the way Canada travels?**

As Canada’s largest independent ultra-low-cost airline, that’s exactly what we’re doing at Flair Airlines. By consistently offering airfares that are a fraction of the ticket prices of “those other airlines”, we are making air travel an affordable option for millions of couch-bound Canadians.

Yes, we’re an airline, but we truly believe that our product is our people. Low fares are important, but it takes great people delivering consistently outstanding customer-focused service to build brand loyalty.

**Primary Job Functions**:
The duties of the **Social Media Community Manager **include:

- Respond to customer inquiries and feedback on social media
- Build engagement and rapport with the Company followers and customers
- Manage all social media accounts
- Analyze social media performance and report on improvement
- Work collaboratively with the Customer Service team and other stakeholders to optimize the brand on social media

**Qualifications and Requirements**:

- Minimum of 2-3 years of experience in social media, customer service, or brand management.
- Strong communication and interpersonal skills.
- Knowledge of social media trends.
- Comfortability with social media analytics tools.
- Ability to manage multiple social media accounts and understand SEO and SEM best practices
- Clear criminal record check and satisfactory references
- Must be legally eligible to work in Canada without any restrictions

**Flair Airlines offers a competitive compensation package including medical and dental benefits, short and long-term disability, life insurance, dependent life insurance, employee & family assistance program, a defined contribution pension plan (matched contributions), and a staff travel program.**

**How to Apply**:
We look forward to meeting you at Flair Airlines


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