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Field Service Coordinator

1 month ago

Oakville, Canada Loewen Windows and Doors Full time

**Video - More than a Window**

**Duties**:

- Visit job sites to review repairs and installations to ensure a high quality of work and that Loewen procedures have been followed
- Provide installation and service expertise for builders, homeowners, and 3rd party providers
- Monitor Service Technician and 3rd party provider workloads to ensure a timely completion of work
- Perform small product repairs/adjustments when needed
- Document and communicate suggested product improvements to the Field Service Leader
- Lead, coach, mentor Service Technicians
- Oversee safety training, documentation, and safety compliance for Service Technicians
- Contribute to departmental continuous improvement initiatives on an ongoing basis
- Participate in knowledge development opportunities on an ongoing basis

**Requirements**:

- **Window and door experience or previous experience in construction, building materials or similar field.**:

- Passion for problem solving, with the goal of a completely satisfied customer
- Able to multitask in a fast-paced environment
- Proactive communication skills
- Must be safety minded and detail oriented
- Competent computer skills (e.g., MS Word, Excel, and PowerPoint)
- Ability to occasionally lift 50+ lbs. and work at heights

Why work at Loewen? We have a culture where diversity is valued and where you have the opportunity to make a difference. We support you and your career by providing valuable tools, education, and development opportunities that allow you to grow and succeed with us. Together we share a passion for design, precision craftsmanship and relationships as we achieve our vision to be the world’s leading supplier of luxury windows and doors.

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