Sales Development Representative

4 months ago

Toronto, Canada IBM Full time

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
Your mission as a Sales Development Representative is to progress assigned marketing Client Interests (CIs) (e.g., contact modules, trials, "hand raising" moments, events, etc.), and convert them into Sales Qualified Leads (SQLs). These "new opportunities" are passed to the business partner (called the Ecosystem) or IBM sales teams. You will focus on inbound client activity, achieving industry standard service levels driving greater lead quality and new client acquisition.

What client segment(s) do you support?
SDRs support all client segments, with special focus on Select Digital / Commercial Client

What are you accountable for?
- Lead qualification and management
- Sales execution
- Managing for growth

Required Technical and Professional Expertise
What capabilities do you need?
- Prospecting Skills (Hunter Skills) to identify new opportunities, develop and nurture leads originating from online client interactions
- Digital Research to understand buyer personas, influencing factors affecting industries/clients and analyzing social media interactions, and competitive insights
- Digital communications to leverage the convergence of technology and messaging to reach to clients and prospects Agility / Adaptability to work as part of a cross functional team and able to adapt to constantly changing markets/client needs

Preferred Technical and Professional Expertise
N/A
About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementMust have the ability to work in Canada without sponsorship.

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