Bilingual Customer Success Representative

4 weeks ago

Mississauga, Canada Loadlink Technologies Full time

**Bilingual Customer Success Representative (English/French)**

Are you seeking a **dynamic** company with a **vibrant** work culture and **work-life balance**? Join Loadlink Technologies, where your role shapes our image in Canada's thriving Tech and Transportation sectors. Our Customer Success team ensures the highest **quality** and **reliability** for our customers, embodying **professionalism** and **driving** business **expansion** as **brand ambassadors.**

**What makes Loadlink Technologies awesome**:

- **Hybrid work model**: Enjoy the flexibility to work from the office or remotely
- **Fun work environment**: We celebrate wins, big and small, and know how to balance hard work with fun
- **Career growth opportunities**: This is your chance to grow with a company on the rise
- **Competitive compensation & benefits**: We offer a competitive salary you'll love, plus a hand-picked benefits package, bonus, and internal recognition program
- **Prepare for your future**:50% matching RSP and stock purchasing option.
- **Perkopolis discounts**: Savings on electronics, fashion, tickets, travel, wellness, home, furniture, food & more
- **Vacation**: You get paid time off throughout the year to take a well-deserved rest (ask us more about this)
- **Social Responsibility**: Engage in volunteer events, fundraising efforts, support local food banks, participate in CSR, promote environmental sustainability, and much more
- **Collaborative Opportunities**:Working alongside diverse teams to accomplish company goals, building connections with your colleagues, joining networking opportunities, getting involved in company-wide events, and enjoying team-building activities.
- **Company Values we stand by**: Integrity, teamwork, accountability, and continuous feedback and improvement.

**Responsibilities**:

- Become a brand enthusiast for our products and effectively communicate value propositions and sales opportunities
- Build relationships with preferred customers and internal stakeholders to grow existing business
- Provide exceptional customer service to our clients, addressing and troubleshooting to resolve any issues
- Bring your ideas and strategies to advance our company’s vision for the future
- Utilize our CRM to manage customers, opportunities, and accounts
- Actively participate in regular goal setting and team building sessions
- Training customers on how to use our software solutions

**What we’re Looking For**:

- Strong communication skills in English and French - written and verbal
- Previous customer service or sales experience (preferred)
- Good working knowledge of MS Office Suite and Salesforce (preferred)
- A positive and energetic personality who can articulate Loadlink’s value proposition
- Great multi-tasking abilities
- The ability to work independently and as part of a team
- Great problem-solving skills - someone who can think through problems and develop solutions quickly while always demonstrating a positive attitude
- An eagerness to learn and adapt to new processes and technologies effectively
- A go-getter mentality - someone not afraid to back down from a challenge

**Salary**: $40,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee stock purchase plan
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Stock options
- Tuition reimbursement
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer service: 2 years (required)

**Language**:

- French (required)

Work Location: Hybrid remote in Mississauga, ON L4Z 1H8

Application deadline: 2024-04-15

  • Bilingual Customer Success Representative

    2 weeks ago

    Mississauga, Ontario, Canada Embark Full time

    Bilingual Customer Success Representative Application Deadline: 15 July 2024 Department: Customer Success Employment Type: Fixed Term Contract Location: Head Office Compensation: $ $20.00 / hour Description We are looking for an outstanding verbal communicator, active listener and natural problem solver. You enjoy talking to people and you are...

  • Bilingual Customer Success Representative

    2 weeks ago

    Mississauga, Canada Embark Full time

    Bilingual Customer Success Representative Application Deadline: 15 July 2024 Department: Customer Success Employment Type: Fixed Term Contract Location: Head Office Compensation: $19.00 - $20.00 / hour Description We are looking for an outstanding verbal communicator, active listener and natural problem solver. You enjoy talking to people and you are...

  • Bilingual Customer Success Representative

    2 weeks ago

    Mississauga, Canada Embark Full time

    Bilingual Customer Success Representative Application Deadline: 15 July 2024 Department: Customer Success Employment Type: Fixed Term Contract Location: Head Office Compensation: $19.00 - $20.00 / hour Description We are looking for an outstanding verbal communicator, active listener and natural problem solver. You enjoy talking to people and you are...

  • Bilingual Customer Success Representative

    2 weeks ago

    Mississauga, Ontario, Canada Embark Student Corp. Full time

    Bilingual Customer Success RepresentativeJob ID: 44783 Job Type: Fixed term contract Category: Customer Service Educations:Posted: Location: Hybrid work in Mississauga, ON | Canada Job Views: 4 USD Negotiable Job Description:Job information Job Description:Job information Bilingual Customer Success Representative from the Company Embark Student Corp., this...

  • Bilingual Customer Success Representative

    2 weeks ago

    Mississauga, Canada Embark Student Corp. Full time

    Bilingual Customer Success RepresentativeJob ID: 44783 Job Type: Fixed term contract Category: Customer Service Educations:Posted: 2024-06-18 Location: Hybrid work in Mississauga, ON | Canada Job Views: 4 USD Negotiable Job Description:Job information Job Description:Job information Bilingual Customer Success Representative from the Company...

  • Bilingual Customer Success Representative

    2 weeks ago

    Mississauga, Canada Embark Student Corp. Full time

    Bilingual Customer Success RepresentativeJob ID: 44783 Job Type: Fixed term contract Category: Customer Service Educations:Posted: 2024-06-18 Location: Hybrid work in Mississauga, ON | Canada Job Views: 4 USD Negotiable Job Description:Job information Job Description:Job information Bilingual Customer Success Representative from the Company...

  • Bilingual Order Management Representative

    2 weeks ago

    Mississauga, Ontario, Canada Bilingual Source Full time

    Are you looking for strong training and career growth? Do you love Customer Service? Do you love to be busy doing multiple different tasks?? Our client is a leader in its industry. They require a Bilingual Order Management Representative to join their growing team. Working for this company will kic

  • Bilingual Order Management Specialist

    1 week ago

    mississauga, Canada Bilingual Source Full time

    Job Opportunity: Bilingual Customer Service Representative We are seeking a Bilingual Customer Service Representative (CSR) to join our dynamic team. Reporting to the Customer Service Supervisor, the CSR will be responsible for coordinating information flow regarding service repairs and customer or

  • Bilingual Customer Success Representative

    3 weeks ago

    Mississauga, Canada Embark Student Corp. Full time

    **Description**: We are looking for an outstanding verbal communicator, active listener and natural problem solver. You enjoy talking to people and you are enthusiastic about helping families meet their goals for their children’s future. **Responsibilities**: - Identifies customer needs and provides best solution or guidance in the best interests of...

  • Bilingual Customer Success Representative

    6 days ago

    Mississauga, Canada Loadlink Technologies Full time

    **Bilingual Customer Success Representative (English/French)** Are you seeking a **dynamic** company with a **vibrant** work culture and **work-life balance**? Join Loadlink Technologies, where your role shapes our image in Canada's thriving Tech and Transportation sectors. Our Customer Success team ensures the highest **quality** and **reliability** for...

  • Bilingual Customer Success Representative

    4 weeks ago

    Mississauga, Canada Embark Student Corp. Full time

    **Description**: We are looking for an outstanding verbal communicator, active listener and natural problem solver. You enjoy talking to people and you are enthusiastic about helping families meet their goals for their children’s future. **Responsibilities**: Delivers exceptional customer experience to Embark customers and prospects. - Identifies...

  • Bilingual Customer Success Representative

    2 weeks ago

    Mississauga, Ontario, Canada Embark Student Corp. Full time

    Description:We are looking for an outstanding verbal communicator, active listener and natural problem solver. You enjoy talking to people and you are enthusiastic about helping families meet their goals for their children's future.Responsibilities: Identifies customer needs and provides best solution or guidance in the best interests of customers. Offer and...

  • Bilingual Order Management Specialist

    2 weeks ago

    mississauga, Canada Bilingual Source Full time

    Job Opportunity: Bilingual Customer Service RepresentativeWe are seeking a Bilingual Customer Service Representative (CSR) to join our dynamic team. Reporting to the Customer Service Supervisor, the CSR will be responsible for coordinating information flow regarding service repairs and customer orders. The ideal candidate will respond promptly to all...

  • Bilingual Order Management Specialist

    2 weeks ago

    mississauga, Canada Bilingual Source Full time

    Job Opportunity: Bilingual Customer Service Representative We are seeking a Bilingual Customer Service Representative (CSR) to join our dynamic team. Reporting to the Customer Service Supervisor, the CSR will be responsible for coordinating information flow regarding service repairs and customer orders. The ideal candidate will respond promptly to all...

  • Bilingual Order Management Specialist

    2 weeks ago

    Mississauga, Canada Bilingual Source Full time

    Job Opportunity: Bilingual Customer Service RepresentativeWe are seeking a Bilingual Customer Service Representative (CSR) to join our dynamic team. Reporting to the Customer Service Supervisor, the CSR will be responsible for coordinating information flow regarding service repairs and customer orders. The ideal candidate will respond promptly to all...

  • Bilingual Order Management Specialist

    2 weeks ago

    mississauga, Canada Bilingual Source Full time

    Job Opportunity: Bilingual Customer Service RepresentativeWe are seeking a Bilingual Customer Service Representative (CSR) to join our dynamic team. Reporting to the Customer Service Supervisor, the CSR will be responsible for coordinating information flow regarding service repairs and customer orders. The ideal candidate will respond promptly to all...

  • Bilingual Order Management Specialist

    2 weeks ago

    Mississauga, Canada Bilingual Source Full time

    Job Opportunity: Bilingual Customer Service RepresentativeWe are seeking a Bilingual Customer Service Representative (CSR) to join our dynamic team. Reporting to the Customer Service Supervisor, the CSR will be responsible for coordinating information flow regarding service repairs and customer orders. The ideal candidate will respond promptly to all...

  • Bilingual Customer Success Representative

    2 weeks ago

    Mississauga, Ontario, Canada Embark Student Corp. Full time

    Description:We are looking for an outstanding verbal communicator, active listener and natural problem solver. You enjoy talking to people and you are enthusiastic about helping families meet their goals for their children's future.Responsibilities:Delivers exceptional customer experience to Embark customers and prospects. Identifies customer needs and...

  • Customer Success Representative

    2 months ago

    Mississauga, Canada Knowledge First Financial Full time

    **Job Profile**: Customer Success Representative **Customer Success Representative - Full-Time** **(English/Chinese - English/French)** **Customer Success Centre** **Location: Mississauga, Ontario** At Knowledge First Financial (KFF), we’re on a journey to create an entirely new student experience. One that is built on instilling confidence in...

  • Customer Success Representative

    3 weeks ago

    Mississauga, Canada MySolar Full time

    **About Us**: mySolar is an emerging leader in residential solar solutions, based in the vibrant community of Streetsville, Mississauga. We are dedicated to providing sustainable energy solutions that empower homeowners to harness the power of the sun. Join us in revolutionizing the way energy is consumed and making a positive impact on our...