Collections Account Manager

3 weeks ago


Burnaby, Canada Ritchie Bros. Full time

ABOUT US-
ABOUT THE TEAM
- As a global company, our corporate teams support billions of dollars in equipment sales every year.

In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives.

Every day your work will make a difference in the way we run our business and the in the way customers interact with us.
- The Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts.

RESPONSIBILITIES
- Responsible for the early-stage collections on majority commercial and some consumer accounts.
- Prioritizes collections of accounts within team.
- Identifies process gaps and recommends solutions for improvements.
- Problem solves a solution for early defaults and collapses and presents to management.
- Responsible for reducing the collapse rate.
- Track and report (excel and qualitative feedback) on work queue results.
- Controls the negotiation with customers on payment timelines, partial payments, default fees, etc.
- Responsible for operational issues.
- Performs other duties as assigned.

QUALIFICATIONS
- 5 years of collections experience in auto loans, commercial collections, and financial institutions portfolios.
- Self-motivated individual with initiative and flair for identifying process gaps or opportunities for improvement.
- Strong communication skills - listening to customers and understanding their situation
- Excellent phone etiquette
- Excellent questioning and probing skills.



  • Burnaby, British Columbia, Canada Hunt PersonnelTemporarily Yours Full time

    Are you ready to take full ownership of your job and help develop an already thriving business? Our client, a growing wholesale distributor in Burnaby, is seeking a Senior Credit and Collections Coordinator to take the lead on the business' accounts receivable functions. They are seeking a customer-centric candidate who is eager to support their growing...


  • Burnaby, Canada TFG Financial Corporation Full time

    **JOB PURPOSE** The Associate Account Manager is the primary point of contact and customer interface for the Account Manager, and TFS business partners. The role facilitates and organizes the processing of customers’ financing transactions. The Associate Account Manager will assist processing customers through the sales funnel to assist the Account...


  • Burnaby, Canada Fortinet Full time

    DescriptionAs a Technical Account Manager, you will be the primary technical contact delivering technical support for our premium customers. This is a superb opportunity to learn all aspects of Fortinet products in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security. Job Responsibilities •...

  • Account Manager

    1 month ago


    Burnaby, Canada TFG Financial Corporation Full time

    **Your Talent, Your Terms | Results, Recognition and Rewards** TFG’s culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment. TFG Financial Corporation, as part of the Travelers Financial Group of Companies, is one of the largest independent commercial equipment finance companies in...


  • Burnaby, BC, Canada Beedie Full time €48,000 - €58,000

    At Beedie, we foster talent, encourage innovation, and reward success. Enter invoices into Yardi (electronic invoice approval software) Prepare vendor cheques, and coordinate wire and EFT payments both scheduled weekly as well manual urgent needs as requested Maintain the integrity of the General Ledger Handle special projects, responsibilities and...

  • Account Manager

    1 month ago


    Burnaby, Canada Essential Software Solutions Inc. Full time

    **Account Manager** About Essential Software Solutions (ESS) The ESS team is made up of two dozen talented individuals with a wealth of certifications (including CPA, CPIM, CPIM-F, BSc, Computer Science and BBA) and real-life manufacturing experience to overcome any enterprise technology challenge that may come our way. As an Infor partner in Canada, we...

  • Accounting Manager

    4 days ago


    Burnaby, Canada House of Knives Full time

    Are you organized? Do you enjoy working in a fast-paced environment? Then you should join our team! House of Knives is a successful privately owned business that was first established in 1979. Our business model has distinguished us from competitors by offering a broader selection of top-quality products, a higher level of customer service, and a sharper...


  • Burnaby, Canada Refrigerative Supply Limited Full time

    The Opportunity: Scope of the position Assist the Administration teamwith Credit and Collections administration and management, including collectingmoney owed on customer accounts, gathering credit references and researchingnew account applications. There will be other duties as required or assignedincluding report preparation, posting EFT payments,...


  • Burnaby, Canada APT Auto Parts Trading Full time

    The Accounts Receivable Coordinator is responsible for managing and overseeing the accounts receivable function within Auto Parts Trading. This role involves ensuring accurate and timely processing of customer invoices, monitoring outstanding balances, and coordinating with internal departments to resolve any billing discrepancies or issues. The Accounts...

  • Account Manager

    4 weeks ago


    Burnaby, Canada Pacific Blue Cross Full time

    If you’re someone with a passion for leading acquisition of new clients, as well as developing new business, and are wanting to take on a great career opportunity with a local not-for-profit health insurance provider by working with key internal stakeholders, we want to hear from you. Your skills in negations, networking, and marketing will help Pacific...


  • Burnaby, Canada TK Elevator Canada Ltd Full time

    The company TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and...


  • Burnaby, Canada Commonwealth of Learning Full time

    Position Title and Grade: Accounts and Payroll Manager, Grade C2 Reports to: Director: Finance, Administration & Human Resources Duration of Contract: Three-year term Position Location: Burnaby, British Columbia Direct Reports: Accounting Assistant - 1 (one) Commonwealth of Learning (COL) helps governments and institutions to expand the scale,...


  • Burnaby, Canada Olympia Transportation Limited Full time

    **Billing / Account Receivable Specialist** **Essential Job Functions**: - Experience of working in QuickBooks (both desktop and online) - Assist with billing / sales invoicing tasks. - Answer inquiries and reconcile accounts for customers. - Prepare collection report for the sales team. - Work with customers and sales team on collections. - Follow up on...

  • Accounting Clerk

    1 month ago


    Burnaby, Canada Enzo Design Build Inc Full time

    **About us** Enzo Design Build is a one-stop renovation, interior design, staging and construction management services company renowned for its quality and exemplary customer service. Our work environment includes: - Food provided - Safe work environment - Lively atmosphere - Wellness programs - Work-from-home days - Relaxed atmosphere Accounting Clerk...

  • Account Manager

    1 month ago


    Burnaby, Canada Pacific Blue Cross Full time

    If you’re someone with a passion for developing new business prospects and gaining sales through closing and retention and wanting to take on a great career opportunity with a local not-for-profit health insurance provider by using your ability to drive leads, foster prospects and cross-sell, we want to hear from you. Your skills in prospecting leads and...

  • Accounting Clerk

    1 month ago


    Burnaby, Canada Element Vancouver Metrotown Hotel Full time

    **SUMMARY**: Reporting to the Controller, working alongside the Controller to ensure all accounting processes are completed accurately and according to both Marriott and Atlific Hotel standards. **RESPONSIBILITIES**: - Prepare daily bank deposits and reconciliation - Audit daily transactions and prepare Daily Revenue Report - Reconcile credit card, guest...

  • Project Accountant

    1 week ago


    Burnaby, Canada STRIVE Recruitment inc. Full time

    Burnaby, BC3-6 month contract | $33 - $43 per hourAbout UsSTRIVE is a Vancouver-based recruitment firm offering recruitment solutions in the specialist areas of Accounting & Finance, Corporate Administration and Operations & Manufacturing. We are passionate about recruitment at STRIVE and commit to offering an upfront, genuine and consultative approach to...

  • Project Accountant

    1 week ago


    Burnaby, Canada STRIVE Recruitment inc. Full time

    Burnaby, BC3-6 month contract | $33 - $43 per hourAbout UsSTRIVE is a Vancouver-based recruitment firm offering recruitment solutions in the specialist areas of Accounting & Finance, Corporate Administration and Operations & Manufacturing. We are passionate about recruitment at STRIVE and commit to offering an upfront, genuine and consultative approach to...

  • Project Accountant

    1 week ago


    Burnaby, Canada STRIVE Recruitment inc. Full time

    Burnaby, BC3-6 month contract | $33 - $43 per hourAbout UsSTRIVE is a Vancouver-based recruitment firm offering recruitment solutions in the specialist areas of Accounting & Finance, Corporate Administration and Operations & Manufacturing. We are passionate about recruitment at STRIVE and commit to offering an upfront, genuine and consultative approach to...

  • Account Administrator

    4 weeks ago


    Burnaby, Canada Paul Davis Greater Vancouver Full time

    We are an Insurance Restoration Service Provider servicing the Fraser Valley, Metro Vancouver and the Sea to Sky corridor. We are currently looking for a full time Account Administrator to join our team at our Burnaby Office. As an Account Administrator you will work with the administration and Project Manager Team on various administrative, job costing,...