Account Manager
4 weeks ago
**Account Manager**
About Essential Software Solutions (ESS)
The ESS team is made up of two dozen talented individuals with a wealth of certifications (including CPA, CPIM, CPIM-F, BSc, Computer Science and BBA) and real-life manufacturing experience to overcome any enterprise technology challenge that may come our way. As an Infor partner in Canada, we understand the unique challenges Canadian businesses face, and help our customers overcome them.
We empower business with the tools to improve existing workflow, introduce cost savings and identify opportunities to grow revenue.
Your Role (including but not limited to)
Account Management
- Serve as the lead point of contact for all customer account management matters
- Buld and maintain strong, long-lasting client relationships
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) o Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
We anticipate this role will evolve into a full-time Sales Position.
Account Manager Job Description 2023.docx
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**Salary**: $50,000.00-$60,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Burnaby, BC: reliably commute or plan to relocate before starting work (preferred)
Work Location: Hybrid remote in Burnaby, BC
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