Branch Operations Manager-freight Fowarding

4 weeks ago


Canada Priority Worldwide Services Full time

**Who we are**

Priority Worldwide is a fast-growing leader in freight forwarding. We put sustainability as a core component of our company and a focus of our mission statement.

We are fully committed to our corporate environmental responsibility and have taken substantial actions to enhance the working environment for our employees and reduce our impact on this planet.

**Position Overview**

The hire must possess a strong desire to learn, manage and implement Priority Worldwide’s services and to pro-actively interact with Priority Worldwide personnel and clients. It is expected that this person will utilize the tools provided and further develop our systems to successfully operate our growing operations in Montreal. A successful Priority Worldwide professional will maintain continuity, contribute new ideas and run a clean, safe and efficient operation.

**Basic Duties**
- Review, revise and implement all operation processes to ensure the Ultimate Customer Experience
- Remain up-to-date DG, TSA, FMS, as well as other regulations as required
- Will need the ability to handle individual shipments (import/export/domestic) as needed
- Direct active involvement with staff and management to ensure a cohesive work environment
- Ensure staff motivation and provide coaching to enhance their ability and skill level
- Ensure the assigned teams are working effectively, clients are responded to quickly, and established processes are being followed.
- Manage staff workload and distribution of tasks, including active participation in tasks to ensure timely/accurate completion.
- Ability to assist in the finalization of sales/contracts and fostering strong customer retention.
- Provide and ensure constant compliance with Priority Worldwide’ s mission to ensure The Ultimate Customer Experience

**Basic Requirements**
- Strong Operational leadership skills
- Minimum 10 years direct Air & Ocean import & export experience
- Must be bilingual in French and English
- Strong computer skills, preferred experience using Cargowise
- Customs Broker License preferred but not required
- Ability to integrate into a larger privately owned company with a worldwide network of offices spread across Europe, the Middle East, West Africa, and Australia while working smoothly as a member of the local team

**Benefits and Compensation**
- Base Salary $80K-110K CAD, commensurate with experience
- Supplemental Benefits Package (Extended Health, Life)
- 3 Weeks Paid Time Off
- 5 Personal Paid Days Off
- RRSP & DPSP Retirement Plan with 3% company matching
- Annual bonus program
- 3 Days of Paid Time off for Volunteer Work

Pay: $80,000.00-$110,000.00 per year

Schedule:

- 8 hour shift

Work Location: In person



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