Relief Branch Manager
2 weeks ago
Reporting to the District Manager, you are responsible for the following:
- Leading the overall success of the branch by maintaining and optimizing branch profitability
- Growing the business by developing new opportunities and supporting client acquisition through multiple channels
- Creating a best-in-class customer experience by creating a welcoming environment for our customers and ensuring all their needs are met.
- Implementing people strategy that attracts, retains and develops talent
- Driving accountability and coaching team members to achieve operational, Developmental and customer experience expectations.
- Leading any change initiative and ensuring all relevant information is cascaded to their teams
- Ensuring high employee engagement and developing individual development plans
- Ensuring all activities are conducted with compliance to governing regulations, internal policies and procedures
- Maintaining high degree of confidentiality of client information and compiling to policies on customer confidentiality
- Acting as a Fairstone ambassador in local communities and projecting a positive company image
- College diploma preferred (BS/BA with coursework in Business)
- Three to five years of directly related work experience in finance industry sales (consumer finance industry preferred)
- Excellent interpersonal and customer relationship building skills
- Strong communication skills to communicate with all levels of employees, managers and customers
- Demonstrated effective verbal, written and listening skills
- Be a self-starter, proactive and display initiative
- Ability to work flexible hours in a fast-paced environment and managing multiple priorities
WE ARE PROUD TO BE: Montreal's Top Employers 2023 by Canada’s Top 100 Employers
We are honored to be recognized for offering a best-in-class workplace, incentives, and initiatives to our dedicated employees who have helped build Fairstone into an employer of choice.
Learn more:
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- If you’re seeking a role with a growing business that values employee development, Fairstone is the right place for you
- Time Type:
Full time
**Job Type**:
Permanent
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