Service Manager

2 weeks ago


Ottawa, Canada East Side Mario's Full time

Overview:
**Responsibilities**:

- Manage and lead a team of retail sales associates
- Monitor sales performance and set targets
- Provide training and guidance to staff on product knowledge and sales techniques
- Oversee inventory management and ensure accurate stock levels
- Handle administrative tasks such as scheduling, payroll, and reporting
- Ensure compliance with company policies and procedures
- Resolve customer complaints or issues in a professional manner

Qualifications:

- Proven experience in a supervisory role, preferably in retail management
- Strong leadership skills with the ability to motivate and coach team members
- Excellent sales acumen and understanding of retail operations
- Proficiency in math for inventory management and cash handling
- Experience with cashiering and cash handling procedures
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)

**Language**:

- French (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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