Manager, Laundry
6 months ago
We are looking for dynamic Laundry Manager to lead and manage our Laundry operations. It is a fast paced environment. This will include managing the smooth operation of the Laundry department and the efficient production of quality linen and terry products for three properties.
**What You’ll Do**:
- Manage the daily operation of the laundry department and employees. (e.g., overseeing production, interviewing, evaluating, scheduling, training and disciplinary procedures)
- Oversee inventory, purchasing, disbursement, and cost control for all linens, detergents and other laundry supplies, machines, and equipment, ensuring necessary resources are readily available.
- Select, orient, train and coach, highly engaged qualified associates, to ensure execution of hotel standards, key deliverables and approved methods of service and cleanliness
- Follow up with new team members to ensure their on
- boarding is successful and that they feel part of the our hotel community throughout their employment.
- Ensure ongoing communications including coaching sessions, performance management, 30-60-90 day onboarding and Performance Plan Reviews.
- Schedule and supervise rotational and machine maintenance programs as required.
- Coordinate cleaning order of linen and terry to meet business volumes and a timely cleaning of rewash.
- Maintain strong focus on product quality and productivity
- Quality control and proper tracking of discarded linen.
- Provide leadership by building commitment and inspiring people to do well as a team while encouraging them to do the best job possible thus ensuring quality cleanliness throughout the hotel
- Lead by example at all times, with strong communication that builds a collaborative team culture which is fully supportive of everyone in the department
- Prepare agendas for staff meetings and facilitate monthly meetings. Participate in leaders meetings
- Working closely with other departments to ensure exceptional service
- Promote hotel policies and procedures; support internal networks i.e. Health & Safety, Greens
- Communicate with suppliers to ensure quality standards are continually reviewed and evaluated.
- Cover shifts as a working supervisor as required.
- Maintain safe working conditions within department and hotel by ensuring that all associates are trained and follow WHMIS and Health & Safety rules and procedures.
- Report all concerns related to Engineering/Maintenance, Health and Safety, Security or Suspicious Circumstances (including smells, sights and sound) immediately.
- Other projects and duties as assigned.
**We Offer**:
- Excellent Training Programs, Competitive Compensation and Benefits Package
- Employee and Family Assistance Program and work/life balance
- Discounts at SilverBirch Hotels
- Access to a fitness facility and nutrition information
- Culture focused on Sustainable Engagement in a respectful and safe workplace
- Community Involvement, Volunteer Opportunities and Green Initiatives
- Celebrations for birthdays, anniversaries, and other Hotel events such as a summer BBQ, and annual holiday party
**You Have and You’re Good at**:
- High School diploma and post secondary education is required.
- Diploma in hospitality management is an asset.
- Proficiency with MS office
- 3 - 5 years’ experience in Laundry as a supervisor or manager; hotel experience is preferred.
- Experience with adhering to labour and departmental costs is required.
- Minimum of two years experience in a leadership role
- Must be physically able to perform the job; lifting, pushing and pulling up to 25 pounds, bending, twisting, walking and standing for extended periods of time.
- Able to work with a variety of people, collaborate, is professional and respectful
- Strong communication, supervisory and problem-solving skills.
- Able to delegate tasks to associates and facilitate completion.
- Highly organized, able to multi-task and detail oriented; works well under pressure
- Must be approachable and have excellent listening, communication and interpersonal skills.
- Proven ability to train, motivate and develop team members
- Energetic, honest, self-motivated and flexible
- Reliable, punctual and dependable; strong teamwork skills
**Your Hours**:
- Shifts vary providing added opportunity: Days, evenings, weekends and holidays.
- We value work/life balance and therefore have flexible schedules available provided Associates are flexible, adaptable, willing to compromise for the benefit of the team and can pre-plan time off requirements.
**Get to Know Us**:
Our guests can unwind in style at The Barrington Hotel which provides a prime location within walking distance of the vibrant local area with attractions such as Casino Nova Scotia, Halifax Convention Centre and the Scotiabank Centre.
SilverBirch Hotels & Resorts is one of Canada’s leading hotel operations and asset management companies and manages a large portfolio of full-service, focused service and extended stay hotels acro
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