Communications Coordinator

1 month ago

London, Canada McCormick Care Group Full time

**About Us**:
At McCormick Care Group, we are committed to providing exceptional care and support to our community, with services spanning McCormick Home, McCormick Dementia Services, and McCormick Dementia Research. As an innovative leader in long-term care and dementia services, we focus on enhancing quality of life through compassion, collaboration, and continuous improvement. If you’re passionate about making a meaningful impact and contributing to the financial stewardship of an organization committed to care excellence, we want you on our team.

**Job Overview**:
We are seeking a dynamic Communication Coordinator to join the McCormick Care Group. Reporting directly to the Chief Executive Officer, this role is key to shaping and executing impactful communication strategies that align with our organization’s strategic goals. As Communication Coordinator, you will lead both internal and external communications, ensuring cohesive, aligned messaging across all platforms. Your expertise in media relations, issues management, and crisis communication will play a vital role in strengthening and protecting our organization’s reputation. Through fostering transparent and engaging communication within our community, you will help build a connected, informed, and supportive environment across the organization through the participation in our People and Culture Team.

**Key Responsibilities**:

- Provide strategic communication support to the Board, CEO, leadership, and the People and Culture Team to enhance alignment and collaboration.
- Monitor and analyze communication metrics, offering insights to optimize effectiveness.
- Draft key organizational documents that communicate the mission and strategic goals.
- Lead Annual Report preparation, gathering leadership input for a consistent, polished presentation on goals, initiatives, and metrics.
- Develop policies and guidelines to streamline communication, ensuring consistency and strategic alignment.
- Uphold brand guidelines across all channels to reinforce a recognizable identity.
- Actively support the People and Culture Team by fostering collaboration and contributing insights.
- Produce high-quality communication materials for leadership and stakeholders to ensure cohesive messaging.
- Implement a comprehensive Communication Plan aligned with organizational goals to enhance engagement.
- Highlight resident and client stories to amplify McCormick Care Group's mission and public image.
- Create content for key events to boost audience engagement.
- Develop crisis communication plans for clear, responsive messaging during emergencies.
- Manage website and social media content to engage diverse audiences and strengthen brand presence.
- Oversee design and production of print materials for internal and external use.
- Cultivate media relationships, handle press inquiries, and occasionally serve as spokesperson.
- Perform additional tasks to support organizational needs and adaptability.

**Accountability Objective**:

- This position has close working relationships with the CEO, Board Members, and McCormick Care Foundation staff, Administrator, McCormick Home, Director, McCormick Dementia Services, Managers, and all staff. The Communication Coordinator interacts with peer representatives from outside the organization.
- The Communication Coordinator has responsibility for ensuring compliance of self with all Policies and Procedures of the organization as well as any policy or procedure that is specific to this department. This position will also be responsible for ensuring a safe environment for all residents / clients / visitors at all times, as well as be compliant with the Occupational Health & Safety Act. Compliance with the Code of Conduct and Mission, Vision and Guiding Principles of the McCormick Care Group.

**Qualifications**:

- Post-secondary education in communication, public relations, journalism or a related field.
- At least five years of experience working in public/media relations and communication.
- Self
- motivated individual with exceptional communication skills.
- Ability to write well for a variety of media.
- Ability to work collaboratively with many stakeholders, including government.
- An understanding of the health care system is preferred.

**Why Join Us?**
- Opportunity to work within a respected organization in long-term care and dementia services.
- Collaborative and supportive work environment.
- Competitive salary and benefits package.
- Job Types: Full-time, Temporary - with the ability to turn into a full-time, permanent position.

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

**Schedule**:

- Monday to Friday, 37.5 hours per week

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
-

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