Customer Experience Representative
6 months ago
**Company Description** No In Person Applications All Applications To Be Submitted Online**
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
WHO WE ARE
- We love books and all things beautiful
- We are Canada’s Cultural Department Store
- Books are our heart and our soul and Great Books are JUST the Beginning
We play by the following rules:
- We exist to add joy to our customers’ lives each and every time they interact with us and our products
- Our job is to create joyful moments for our customers
- We treat each other the way we’d treat a valued friend
- We inspire each other to do our best work
- We seek to ignite creativity and innovation every day
- We give back to the communities in which we operate
You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.
WHAT YOU’LL DO
- Create a warm and welcoming environment in our stores
- Add joy to our customers' lives
- Leverage our product to tell stories
- Engage and connect with our customers on the floor
- Curate specific product collections for each customer you meet
- Ensure Visual Standards are followed and maintained
- Role model Indigo’s High Performance Characteristics
- Seek information regarding new products, promotions and programs
- Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
- Take accountability to respond to customer feedback in a timely manner
- Hold self and others accountable
- Own self-development and provide continuous feedback to colleagues and Leadership Team
- Share ideas with Leadership Team on how to improve the employee and customer experience
**Qualifications**
- Experience in specialty retail or a retail environment preferred but not required
- Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
- Demonstrated commitment to creating an exceptional employee and customer experience
- Ability to be mobile on the sales floor for extended periods of time
- Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
- Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
- Bilingualism (French/English) is required for all positions in Québec; other languages an asset
**Additional Information**
**WELCOME HOME
-
Customer Experience Specialist
3 months ago
North Bay, Ontario, Canada beBee Professionals Full time $30,000 - $45,000Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in North Bay, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate and informative...
-
Customer Experience Specialist
2 months ago
North Bay, Ontario, Canada beBee Professionals Full time $30,000 - $45,000At beBee Professionals, we are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have a strong ability to handle customer inquiries, provide information about products and services, and resolve customer complaints in a timely and professional manner.Key Responsibilities:Handle customer inquiries via phone,...
-
Customer Service Representative
2 months ago
North Bay, Ontario, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in North Bay is looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash,...
-
Customer Service Representative
2 months ago
North Bay, Ontario, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a Customer Service Representative to join our team at beBee Professionals in North Bay. In this role, you will be responsible for taking customer orders, preparing food items, and providing exceptional customer service at our food counter.Key Responsibilities:Take customer orders and prepare food items to their specifications.Ensure a clean...
-
Customer Service Representative
2 months ago
North Bay, Ontario, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. The ideal candidate will have a strong ability to handle customer inquiries, provide information about products and services, and resolve customer complaints in a timely and professional manner.Key Responsibilities:Handle customer inquiries via phone,...
-
Customer Sales Representative
7 months ago
North Bay, Canada Castle Glass and Mirror Full timeJob Summary: **Duties**: - Resolve customer complaints and issues in a professional manner - Maintain a high level of product knowledge to provide accurate information to customers - Process orders, qoutes, and requests - Perform data entry tasks accurately and efficiently **Skills**: - Proficient in English; multilingual or bilingual skills are an...
-
Customer Service Representative
6 months ago
North Bay, Canada BMO Financial Group Full time154 Main Street East North Bay Ontario,P1B 1A8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Customer Service Representative
7 months ago
North Bay, Canada Boart Longyear Full timeWe are looking for strong individuals who can promote and grow with the company once you learn our clients, products and services. Boart Longyear is hiring for a new Customer Service Representative. We are looking for recent college graduates or people with equivalent working experience in any related fields to come and learn all about the drilling and...
-
Customer Service Representative
6 months ago
North Bay, Canada Boart Longyear Full timeNorth Bay, Ontario - Reqid**: 15083BR** - Job Category**: Product Management** We are looking for strong individuals who can promote and grow with the company once you learn our clients, products and services. Boart Longyear is hiring for a new Customer Service Representative. We are looking for recent college graduates or people with equivalent working...
-
Customer Service Representative
3 months ago
North Bay, Canada Boart Longyear Full timeBoart Longyear is a global leader in drilling services, providing innovative and reliable solutions to the mining and drilling industry. With a rich history spanning over 130 years, Boart Longyear is committed to delivering excellence in safety, drilling services, and technology. We are looking for strong individuals who can promote and grow with the company...
-
Inside Sales/customer Experience Representative
6 months ago
Thunder Bay, Canada Sarjeant Propane Limited Full time**Job purpose** The Inside Sales Representative/Customer Experience Rep will act as a liaison, providing exceptional support and product/service information to our customers, answering questions, and resolving issues to ensure the efficient delivery of propane and related services. This role is also responsible for generating orders and collaboratively...
-
Ahuntsic North, Canada Ontario Public Service Full timeLooking for a rewarding role in customer service? We have an exciting opportunity at the Ontario Public Service.About the JobWe are seeking a Customer Service Representative to join our team. In this role, you will be providing exceptional customer service to the public, answering their inquiries, and resolving their issues in a timely and professional...
-
Customer Service Representative
6 months ago
North Bay, Canada Ministry of Public and Business Service Delivery Full timeDo you have experience working in retail or hospitality? If so, bring your customer services skills to this government position with ServiceOntario. At ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and services - online, in person and by phone. Our vision is to...
-
Customer Experience Specialist
3 months ago
North Cowichan, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000Customer Service Representative RoleWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in North Cowichan, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about...
-
Customer Experience Specialist
3 months ago
North Vancouver, British Columbia, Canada beBee Professionals Full time $35,000 - $50,000Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to join our team at beBee Professionals in North Vancouver, Canada.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, ensuring timely and professional issue resolution.Offer product and service information,...
-
Customer Experience Specialist
3 months ago
North Vancouver, British Columbia, Canada beBee Professionals Full time $35,000 - $50,000Customer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at beBee Professionals in North Vancouver, Canada.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, ensuring timely and professional issue resolution.Offer product and service information,...
-
Customer Experience Associate
1 day ago
North Bay, Canada TD Bank Full time**Work Location**: North Bay, Ontario, Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: $21.00 - $25.98 CAD Department Overview: At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service...
-
Customer Experience Leader
6 months ago
North Bay, Canada Indigo Books & Music Full time**Company Description** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...
-
Customer Service Representative
7 months ago
North York, Canada Abstract Management Group Full time**Abstract Management Group** is a well-renowned customer acquisition, customer support, and business development service provider across the **North York** area. We firmly believe that personalized client and customer interactions bring a world of possibilities, brand loyalty, increased sales revenue, and customer retention. Our Customer Service...
-
Customer Experience Associate
6 months ago
North Bay, Canada TD Bank Full time**Customer Experience Associate**: - 431326BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 103 Laurentian Drive **Employment Type** - Regular **City** - North Bay **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...