Customer Service Representative

7 months ago


North Bay, Canada Boart Longyear Full time

We are looking for strong individuals who can promote and grow with the company once you learn our clients, products and services. Boart Longyear is hiring for a new Customer Service Representative. We are looking for recent college graduates or people with equivalent working experience in any related fields to come and learn all about the drilling and mining industry.

Your role will be to learn and support the sale of our globally manufactured products to our USA customer base. To ensure customer requirements are clearly understood and delivery commitments are met. From the preparation and processing of sales orders; to liaising with internal departments to provide technical support, this role is key to our continued business success.
**Minimum Qualifications**:

- Bachelor’s degree in mining related field or equivalent work experience
- Experience in the Customer Service, quote processes, order processing and tracking your orders as needed
- Experience/knowledge in Supply Chain activities, desirable
- Knowledge of and operational experience in distribution and warehousing a strong plus
- Experience in the mining industry is preferable but not required

**Position Responsibilities**:

- Prepare and manage Quotes, Sales Orders, invoices and other customer facing documents throughout their life cycle
- Support Customers located in the USA (ex: product availability and price; invoices, shipment date, claims, etc.)
- Generate revenue through upselling & managing a list of accounts.
- Work closely with the Sales Manager located in Salt Lake City, UT
- Manage key operational reports and ascertain compliance with established key performance indicators
- Support Credit/Finance organization of the resolution of Sales Order credit/financial hold issues.
- Maintain customers and sales records up-to-date in compliance with BLY record retention policy
- Compile export documentation and ensure compliance with Trade Compliance rules and regulations (as applicable to the Region)
- Process and manage Claims and Return of Material Authorization (RMA)
- Other duties as assigned



  • North Bay, Canada Ministry of Public and Business Service Delivery Full time

    Do you have experience working in retail or hospitality? If so, bring your customer services skills to this government position with ServiceOntario. At ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and services - online, in person and by phone. Our vision is to...


  • North Bay, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in North Bay is looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash,...


  • North Bay, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a Customer Service Representative to join our team at beBee Professionals in North Bay. In this role, you will be responsible for taking customer orders, preparing food items, and providing exceptional customer service at our food counter.Key Responsibilities:Take customer orders and prepare food items to their specifications.Ensure a clean...


  • North Bay, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers. The ideal candidate will have a strong ability to handle customer inquiries, provide information about products and services, and resolve customer complaints in a timely and professional manner.Key Responsibilities:Handle customer inquiries via phone,...


  • North Bay, Canada BMO Financial Group Full time

    154 Main Street East North Bay Ontario,P1B 1A8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • North Vancouver, Canada Paris Service Group Full time

    _You’re the best and you want to join a team that appreciates you, where you can create your own opportunities?_ - **Who We Are**_ We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a while in Vancouver. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a...


  • North Bay, Canada Boart Longyear Full time

    North Bay, Ontario - Reqid**: 15083BR** - Job Category**: Product Management** We are looking for strong individuals who can promote and grow with the company once you learn our clients, products and services. Boart Longyear is hiring for a new Customer Service Representative. We are looking for recent college graduates or people with equivalent working...


  • Ahuntsic North, Canada Ontario Public Service Full time

    Looking for a rewarding role in customer service? We have an exciting opportunity at the Ontario Public Service.About the JobWe are seeking a Customer Service Representative to join our team. In this role, you will be providing exceptional customer service to the public, answering their inquiries, and resolving their issues in a timely and professional...


  • North Bay, Canada Boart Longyear Full time

    Boart Longyear is a global leader in drilling services, providing innovative and reliable solutions to the mining and drilling industry. With a rich history spanning over 130 years, Boart Longyear is committed to delivering excellence in safety, drilling services, and technology. We are looking for strong individuals who can promote and grow with the company...


  • North York, Canada Abstract Management Group Full time

    **Abstract Management Group** is a well-renowned customer acquisition, customer support, and business development service provider across the **North York** area. We firmly believe that personalized client and customer interactions bring a world of possibilities, brand loyalty, increased sales revenue, and customer retention. Our Customer Service...


  • North York, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...


  • North York, Canada Good To Great Solutions Full time

    At Good to Great Solutions, We strive for excellence and are the leaders in consulting and customer acquisition across North York. We are looking for an entry-level Customer Service Representative who will play a valuable support role by providing a superior level of service to all customers to help them achieve their individual goals. As an entry-level...


  • Glace Bay, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Glace Bay, Canada*** Job Title: Customer Service Representative (On-Site) -Telecommunications **Job Description**: The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems...


  • North Cowichan, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Customer Service Representative to provide exceptional customer service and prepare food items to our customers' preferences.Key Responsibilities:Take customer orders efficiently and accurately.Prepare food items according to customer preferences and maintain a clean and organized workspace.Handle cash and card payments accurately...


  • North Bay, Canada Castle Glass and Mirror Full time

    Job Summary: **Duties**: - Resolve customer complaints and issues in a professional manner - Maintain a high level of product knowledge to provide accurate information to customers - Process orders, qoutes, and requests - Perform data entry tasks accurately and efficiently **Skills**: - Proficient in English; multilingual or bilingual skills are an...


  • North York, Canada Fix Network Full time

    **Fix Network is looking for a Customer Service Representative!**: Fix Network is looking for a new **Customer Service Representative** to join our team. The primary focus of the CSR shall be to provide excellent customer service by scheduling and meeting with clients for intake and delivery appointments. The CSR will manage the Load Levelling process as...


  • North Sydney, Canada Circle K Full time

    Store 6002077: 183 Commercial St, North Sydney, Nova Scotia B2A 1B5 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night shift premium**: - ** Employee...


  • North Bay, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in North Bay, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about...


  • Bay Roberts, Canada Circle K Full time

    Job Summary:We are seeking a Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities: Greet customers and provide a positive shopping experience...


  • North York, Canada The Workforce Full time

    **Job Summary** **Position**: Customer Service Representative **Type**: Part-time, Temporary (Remote) **Contract Duration**: 3 months **Hours**: 20 hours per week **Salary**: $18.00 per hour We are a growing business seeking an experienced, driven **Customer Service Representative** to join our team. This role is ideal for someone passionate about customer...