Customer Experience Specialist

2 months ago


North Bay, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

At beBee Professionals, we are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have a strong ability to handle customer inquiries, provide information about products and services, and resolve customer complaints in a timely and professional manner.

Key Responsibilities:
  • Handle customer inquiries via phone, email, and chat.
  • Provide information about products and services.
  • Resolve customer complaints in a timely and professional manner.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

We are looking for a dedicated and passionate individual who is committed to providing excellent customer service.




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