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Night Manager

3 months ago

Edmonton, Canada El Corazon SW - Keswick Full time

We're seeking a highly organized, experienced & passionate individual to join us as Night Manager at El Corazon Keswick. In this role, you'll lead the service as one of the key senior leaders in our Latin Inspired restaurant & lounge in Keswick neighbourhood. El Corazon Keswick will be a fun, energetic and premium feeling room with a fresh latin flare. El Corazon will offer a large variety of cocktails, dynamic International wine list, Latin, Local and World Beers that are all complimented by our Latin inspired menu. All cocktails and syrups will be handcrafted in house offering our guests a variety of fresh and delicious options where finding a favourite will be a challenge we cant wait to offer them.

This is a full time, salaried position offering a starting salary range depending on management experience plus tips, bonuses + benefits and 2 weeks paid vacation. This role reports directly to the General Manager.

Effective Start Date - Summer 2024

At all times during your shift, sets the stage and directs the business in keeping with the expectations outlined by the performance standards for your position.
- Attends weekly managers meetings.
- Weekly meeting with GM
- Attends pre-shifts with FOH teams outlining objectives set out for that shift/week.
- Attends post shifts with FOH team members based on the objectives outlined for a successful shift.
- Maintaining the physical environment of the business through cleanliness and proper maintenance.
- Open/Close/Change Over/Weekly Cleaning lists must be kept up to date and executable.

**Responsibilities**
- Confident impacting and maximizing sales and profitability
- Confident leading, managing, coaching employees
- Practice good employee relationships with new and existing staff
- Promote teamwork and communicate in a positie and professional manner to all departments to ensure the needs of the guests are being met at all times
- Driving knowledge and passion around our food and LWB programs
- Create and manage service and host staff schedules to ensure appropriate staffing in all areas of the business
- Confident taking ownership of sales and labor budgets and effectively driving and managing results
- Confident addressing guest needs, comments, complaints in person
- Adhere to and enforce employee compliance with health, safety and sanitation standards

**On Floor Support**
- Supporting the 100% execution of all food and beverage products
- Driving sales and profitability on every shift
- Impacting a positive, professional and fun culture for all the staff
- Managing and directing all FOH team members and shift leaders to be their best on their shifts
- Managing and leading hospitality and service standards on all shifts
- Ensuring shifts run smoothly with mínimal interruption through focused leadership
- Impacting a fun, energetic and professional atmosphere for our guests
- Support all team members on shift to ensure that execution stays on track in all areas of the business
- Communicate with staff to keep bars and service areas stocked and well maintained throughout shifts
- Ensuring proper cleaning, organizing and maintenance of the restaurant during times of heavy volume;
- Assist and support other management with any objectives needed in day to day operations of the business

**POS & New Items**
- Can confidently learn and train POS standards and operations
- Can confidently support with new menu roll outs ensuring that staff are properly trained and fully understand all elements of new key menu item

**Qualities and Attributes**
- 5+ years experience working in the hospitality industry
- 2+ years experience in management roles
- Strong knowledge of restaurant operations, including people management
- Strong work ethic, honest and trustworthy
- Excellent interpersonal and communication skills
- Ability to work independently
- Works well under pressure
- Customer service focus and results oriented
- Excellent leadership skills
- Comfortable setting priorities and delegating tasks

Pay: $35,000.00-$40,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount

Supplemental pay types:

- Bonus pay
- Tips

Work Location: In person