Night Manager

2 weeks ago


Edmonton, Canada Coast Hotels Full time

Your company, your values, your career

Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.

The Night Manager contributes to the overall success of the hotel by taking responsibility for the management of all aspects of the hotel functions at night, in accordance with hotel standards. This role is also responsible for completion of night audit at the property, and guides and directs other members of the night team for all other operations. The Night Manager will encourage and promote a high-performance culture within their team, ensure that high levels of guest service standards are maintained, support and execute all corporate strategies, and promote a positive work environment while maintaining high internal and external guest service standards at all times.

**Responsibilities**:

- Registers arriving guests and assigns rooms
- Ensures superior customer service levels are maintained by all Front Office team members
- Resolves guest complaints, ensuring guest satisfaction
- Directs and advises ambassadors on rates, packages and promotions available at the Front Desk
- Maintains complete knowledge of and complies with all departmental policies, service procedures and standards
- Presents statements of charges to departing guests and receives payment - Completes daily sales & labour report
- Completes gratuities porterage distribution report on a daily basis - Completes daily room pick up & forecast reports
- Accurately completes shift updates and cash-out procedures - Informs and updates the Front Office Manager on all guest related issues
- Verifies and checks all night audit reports and reports any discrepancies to Front Office Manager, General Manager and Accounting office
- Carries out night audit responsibilities when required
- Other duties as required

**Skills/Knowledge/Experience**:

- Degree/Diploma in Hospitality, or Hospitality Industry course completion is an asset - Minimum 1 year accounting or previous night audit experience required - Minimum 1 year in a supervisory role in a hotel environment required
- Excellent computer skills, including proficiency in Microsoft Excel is required
- First Aid Level 1 certification
- Rooms Forecasting and/or Budgeting experience considered an asset
- Understanding of yield and revenue management considered an asset
- Ability to perform well under pressure and make quick, sound decisions
- Self-motivated team player with demonstrated interpersonal skills
- Demonstrates superior customer service skills
- Superior communication skills in English, both verbal and written required
- Exemplifies Coast’s core values and enjoys working in a culture of accountability
- Able to work overnight shifts, including those on weekends and holidays

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more

Coast Hotels is an Equal Opportunity Employer
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

NO PLACE LIKE COAST


  • Night Manager

    1 month ago


    Edmonton, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. Night Manager The Night Manager contributes to the overall success of the hotel by taking responsibility for the management of all aspects of the hotel...

  • Night Manager

    3 weeks ago


    Edmonton, Canada Coast Hotels Full time

    Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. Night Manager The Night Manager contributes to the overall success of the hotel by taking responsibility for the management of all aspects of the hotel...

  • Night Manager

    2 weeks ago


    Edmonton, Canada El Corazon YEG Full time

    **El Corazon is looking for motivated & hard-working Night Manager to join our team. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.** **A Night Manager will have many day-to-day tasks to keep the establishment running smoothly. Some of the duties and responsibilities include**: - **Hire and train...

  • Night Manager

    3 weeks ago


    Edmonton, Canada Renaissance Edmonton Airport Hotel Full time

    WHAT WE ARE LOOKING FOR Embark on a nocturnal adventure as a Night Audit Manager, where you'll lead our Night Audit team under the starlit skies of hospitality excellence. This full-time salaried role offers a captivating journey into the world of premium lifestyle accommodations. WHAT YOU NEED TO KNOW ABOUT THE JOB Elevate guest experiences as the Night...


  • Edmonton, Canada West Edmonton Mall Full time

    The Assistant Night Manager is responsible for providing exceptional customer service to all Fantasyland Hotel guests and assisting the Front Office Manager and Executive Housekeeper in overseeing the night operations of the Night Audit, Custodians and FLH Essentials. Primary Responsibilities: - Performing Front Office duties during shift, ensuring that...


  • Edmonton, Alberta, Canada West Edmonton Mall Full time

    The Assistant Night Manager is responsible for providing exceptional customer service to all Fantasyland Hotel guests and assisting the Front Office Manager and Executive Housekeeper in overseeing the night operations of the Night Audit, Custodians and FLH Essentials.Primary Responsibilities: Performing Front Office duties during shift, ensuring that guest...

  • Night Manager

    4 weeks ago


    Edmonton, Canada El Jardin Full time

    We're seeking a highly organized, experienced & passionate individual to join us as Night Manager at El Jardin. In this role, you'll be driving the FOH Night Team as one of the key senior leaders in our Latin Inspired restaurant & lounge in the heart of downtown Edmonton, located in the Mercer Building. El Jardin with be a fun, energetic and premium feeling...

  • Night Auditor

    17 hours ago


    Edmonton, Canada DoubleTree Hilton Edmonton Downtown Full time

    *About us* DoubleTree Hilton E onton Downtown is a small b iness in - onton, AB T - 3V3. We are professi - l, agile, and p - essional. ur work e - ronment incl - s: - Modern offi - setting - F - provided - Growth ortunities - *Job Summary**: We are seeking a ail-oriented Night Audit to join our team. The Night Aud itor will be responsible for...

  • Night Manager

    3 weeks ago


    Edmonton, Canada El Corazon SW - Keswick Full time

    We're seeking a highly organized, experienced & passionate individual to join us as Night Manager at El Corazon Keswick. In this role, you'll lead the service as one of the key senior leaders in our Latin Inspired restaurant & lounge in Keswick neighbourhood. El Corazon Keswick will be a fun, energetic and premium feeling room with a fresh latin flare. El...

  • Night Auditor

    4 days ago


    Edmonton, Canada West Edmonton Mall Full time

    Night Auditors balance food and beverage departments, perform nightly computer backup and PC transfer and prepare reports to be distributed to department heads. Night Auditors are responsible for the Hotel in the absence of the senior management and Night Audit Supervisor. **Primary Responsibilities**: - Performing Front Office duties during shift,...

  • Night Auditor

    3 weeks ago


    Edmonton, Canada West Edmonton Mall Full time

    Night Auditors balance food and beverage departments, perform nightly computer backup and PC transfer and prepare reports to be distributed to department heads. Night Auditors are responsible for the Hotel in the absence of the senior management and Night Audit Supervisor. **Primary Responsibilities**: - Performing Front Office duties during shift,...

  • Night Auditor

    3 weeks ago


    Edmonton, Canada West Edmonton Mall Full time

    Night Auditors balance food and beverage departments, perform nightly computer backup and PC transfer and prepare reports to be distributed to department heads. Night Auditors are responsible for the Hotel in the absence of the senior management and Night Audit Supervisor. **Primary Responsibilities**: - Performing Front Office duties during shift,...

  • Night Auditor

    4 days ago


    Edmonton, Canada Fantasyland Hotel Full time

    Night Auditor Night Auditors balance food and beverage departments, perform nightly computer backup and PC transfer and prepare reports to be distributed to department heads. Night Auditors are responsible for the Hotel in the absence of the senior management and Night Audit Supervisor. Primary Responsibilities: Performing Front Office duties...

  • Night Auditor

    6 days ago


    Edmonton, Canada West Edmonton Mall Full time

    Night Auditors balance food and beverage departments, perform nightly computer backup and PC transfer and prepare reports to be distributed to department heads. Night Auditors are responsible for the Hotel in the absence of the senior management and Night Audit Supervisor. **Primary Responsibilities**: - Performing Front Office duties during shift,...

  • Night Auditor

    2 months ago


    Edmonton, Canada Four Points by SheratonElement Edmonton West Full time

    **Job Summary** **NIGHT AUDITOR DUTIES AND RESPONSIBILITIES**: - Posts room charges and taxes to guest accounts. - Post charges to the guest accounts that have not been posted or were incurred on the night audit shift. - Transfer charges and deposits to master accounts. - Checks to see that all charges are assigned to the appropriate departments. - Balance...

  • Night Auditor

    6 days ago


    Edmonton, Alberta, Canada Holiday Inn Express & Suites Edmonton South Full time

    Job SummaryHoliday Inn Express & Suites is currently hiring a full-time Night Auditor who will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports. Hotel Night Auditors are required to work through the night shift on the front desk. They will make room...

  • Night Auditor

    5 days ago


    Edmonton, Canada Four Points by Sheraton Edmonton South Full time

    Job description The Four Points by Sheraton Edmonton South has a culture that inspires our **RITE** values; **Respect, Integrity, Teamwork** and **Entrepreneurship.** The Night Auditor is a highly focused, service oriented individual, responsible for assisting in successful operation of the hotel overnight. The Night Auditor is responsible for conducting a...

  • Night Auditor

    4 days ago


    Edmonton, Canada Four Points by Sheraton Edmonton South Full time

    Job description The Night Auditor is a highly focused, service oriented individual, responsible for assisting in successful operation of the hotel overnight. The Night Auditor is responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports and taking over duties of a...

  • Night Auditor

    1 week ago


    Edmonton, Canada Four Points by Sheraton Edmonton South Full time

    Job description The Night Auditor is a highly focused, service oriented individual, responsible for assisting in successful operation of the hotel overnight. The Night Auditor is responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports and taking over duties of a...

  • Night Auditor

    4 weeks ago


    Edmonton, Canada Ramada by Wyndham Edmonton South Full time

    Please read thoroughly. Is hospitality your career? Can you handle evening and overnight shifts? The **Ramada by Wyndham Edmonton South** is currently recruiting for a dynamic individual to fill our full-time Night Auditor position. Reporting to the Front Office Manager, the Night Auditor is responsible for ensuring the highest standards of hospitality...