Integration and Technical Infrastructure Manager

5 months ago

Toronto, Canada Microsoft Full time

The role of the Integration and technical Infrastructure Manager (ITIM) requires proficient interpersonal, communication and organizational skills. We are seeking an ITIM with the ability to self-direct and who has a proficient experience in Project Management, and Construction management. Background in Data Center/ telecom projects will be advantageous but not a necessity.

The ITIM will be project managing of all fit-out activities associated with MSFT-owned systems and/or services and their critical infrastructure required to be installed into a new data center facility. The role requires the identification and management of scopes and interdependencies between all external and internal stakeholders and coordinating same with the physical construction with our general contractors (GCs) and other vendors. The ITIM is responsible for the project lifecycle including planning, budgeting, procurement, pre-construction activities, coordinating the handover process and ensuring the required handover documentation and expectations are met to handover the space to our Operations teams and the business.

In this role, you will produce and manage project plans and executing major milestones (Early Access, Ready Network Install, Corpnet Live, Security CX Complete, Fit Out Complete, Lockdown, Colo Ready) and for the financial approval and management function of these tasks on Microsoft own build and lease projects. This position will be based onsite (multiple site locations available).

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

**Responsibilities**:

- Relentless advocate for managing a safe worksite, supporting the implementation of the Microsoft High Risk Activity (HRA) program and work with our Construction Project Manager and landlord groups to deliver trade collaboration methods to improve safe working and co-ordination of the job sites.
- Coordinate internal Microsoft scope and resource efforts, requirements, and schedules with those of the General Contractors (GCs), Owned Vendors and Suppliers to ensure a smooth and timely handover of the fitted out Data Centre facility and capacity to the Microsoft Operations team and Business Groups.
- Coordinate with the Data Center Engineering (DCE) team and supporting specialty consultants to review, improve and execute the design.
- Coordinate the telecom materials procurement, telecoms installation, Security systems installation, Furniture, Fixtures, and Equipment (FFE) procurement and installation
- Coordination of the design, procurement, installation and turn up of the facility Corporate Network
- In cooperation with the Construction Lead this position aligns metro wide delivery strategies to local team objectives, business processes, vendor management strategies, and cross-group collaboration efforts.
- Align with the Construction Project Manager to agree delivery strategies across multi sites and manage a continuous improvement program that will result in a lean project delivery approach.
- Identify and manage stakeholder dependencies and construction deliverables and handoffs for/with Microsoft Security (DCPS), Microsoft IT (CSE), Data Center Integration - Network Engineer (DCI NE), Networking and Integrated services.
- Work alongside the Data Center Developement (DCD) Construction manager and report into the Regional ITIM team leader and is responsible for the delivery of Integration and Technical Infrastructure scope and deliverables for the US-West Region.

Business Processes:

- Create and/or maintain best practices to identify and incorporate cost-effective solutions in line with evolving build and lease program specification requirements and report on KPIs for the same.
- Manage the selection, contracting, and integration of multiple vendors and internal partners.
- Drive deployment of solutions that can be socialized globally across Data Center Developement (DCD) projects, both builds and leases.
- Facilitate client/sponsor decision-making to drive solutions, schedules, and manage change as required.

Communication:

- Regularly reviews cost and key perfomance indicators (KPI) metrics, invoices, process/policy communications to client partners.
- Coordinate meetings and activities of vendors, cost managers, and integration of lessons learned in support of the Construction Project Manager.
- Attend scheduled Integration meeting and other project meetings, and report as necessary.
- Report Project Progress on scope, schedule, and budget in relation to the Integrat

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