Integration and Technical Infrastructure Manager

7 months ago

Toronto, Canada Microsoft Full time

Microsoft’s Cloud Operations + Innovation (CO+I) organization is the engine that powers our cloud services. Our data center construction team is dedicated to delivering the highest quality data centers for our cloud services. As we continue to revolutionize the way construction projects are planned, managed, and executed, we are seeking a highly motivated and detail-oriented **Integration and Technical Infrastructure Manager (ITIM) **to join our diverse and inclusive team. This role will play a crucial part in ensuring the high standard and reliability of our product.

The ITIM role requires interpersonal, communication and organizational skills. We are seeking an ITIM to self-direct and who has experience in Project Management, and Construction management. Background in Data Center/ telecom projects will be advantageous but not a necessity.

The ITIM is responsible for project management of all fit-out activities associated with MSFT-owned systems and/or services and their critical infrastructure required to be installed into a new data center facility. The role requires the identification and management of scopes and interdependencies between all external and internal stakeholders and coordinating same with the physical construction with our General Contractors and other vendors. The ITIM is responsible for the project lifecycle including planning, budgeting, procurement, pre-construction activities, coordinating the handover process and ensuring the required handover documentation and expectations are met to handover the space to our Operations teams and the business.

The ITIM is responsible for producing and managing project plans and executing major milestones (Early Access, Ready Network Install, Corpnet Live, Security CX Complete, Fit Out Complete, Lockdown, Colo Ready) and for the financial approval and management function of these tasks on Microsoft own build and lease projects. This position will be based onsite (multiple site locations available

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

**Responsibilities**:
Business Processes:

- Leads data center construction/integration activities on local/campus projects (e.g., new or retrofit data center facilities) and provides key input on all data center fit-out related activities.
- This position requires a senior level of understanding of Safety, Datacenter Commissioning, Project Management, Telecommunications, and Mission Critical Operations.
- Create and/or maintain best practices to identify and incorporate quality and cost-effective solutions.
- Development of ITIM reports to best understand and communicate project status.
- Development of financial reports to best understand and communicate project status.
- Travel required.

Accountability:

- Travel to projects to ensure consistent operations and efficiencies across the region, including project setup, onboarding, training, audit, assessing resource effectiveness, and conducting project health checks.
- Responsible for developing, managing, and reporting on scope, schedule of the ITIM process for CO+I projects.
- Reporting of the ITIM process to management on a regular basis.
- Responsible for being able to effectively evaluate project status and develop timely and cost-effective solutions for safe delivery within budget, quality and schedule.
- Collaboratively driving solutions to impact successful delivery of projects under challenging conditions.
- Work independently in support of the CO+I Program.

Embody our culture and values.

**Qualifications**:
**Required/Minimum Qualifications**:

- Bachelor's Degree in Construction Project Management, Business Management, Electrical Engineering, Computer Science, or related field AND 5+ years of experience in Data Center construction project management or other Information Technology build outs
- OR equivalent experience- 3+ years experience working on data center projects- 2+ years experience managing large scale enterprise projects with both localized and virtual teams

**Other Requirements**:

- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

**Additional or Preferred Qualifications**:

- PMI (Project Management Institute) - PMP (

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