Support Specialist

7 months ago

Winnipeg, Canada Manitoba Hydro Full time

**SUPPORT SPECIALIST**

**WINNIPEG, MB**

**_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers_**

**_ Great Benefits_**
- Competitive salary and benefits package.
- Defined-benefit pension plan.
- Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life
- and community.- Flex-time and partially remote work schedule (Providing the option to work remotely 3 days per 2 week period), depending on

nature of work, operational requirements and work location.

Manitoba Hydro is a leader among energy companies in North America, recognized for providing highly reliable service and
exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that supports innovation,
commitment and customer service.

Under the general direction of the Infrastructure Lead you will be responsible for Network Administration duties related to the support
of the Manitoba Hydro corporate network. This includes installation and maintenance of switching infrastructure, firewalls, network
load balancers, enterprise VPN, cloud connectivity, and wireless technologies. Duties also include participation in project work,
providing technical support to other areas of D&T, and supporting the end user community.

**_ Responsibilities:_**
- Install and troubleshoot Cisco switching, routing, and wireless technologies.
- Design and administer firewall rules.
- Perform firmware and software updates on various networking technologies.
- Liaise with Telecommunications staff to coordinate network projects and tasks.
- Perform hardware upgrades as necessary to maintain technical currency.
- Work with end users to diagnose remote connectivity issues.
- Maintain accurate inventory of networking equipment using corporate tools (Remedy/IMVision).
- Participate in the implementation of network technology for large projects.
- Responsible for cabling design and installation of network connectivity in Manitoba Hydro offices/trailers.
- Procurement of hardware/software as required.
- Perform and analyze network packet captures.
- Work with end users and other technical groups to resolve system problems when necessary.
- Keep abreast and assess new trends in the IT industry.
- Work overtime as directed and participate in an on-call rotation on a 24X7 basis.
- Maintain a high level of communication with other technical groups in the corporation.

**_ Qualifications:_**
- A four year degree in Computer Science or Computer Engineering from a university of recognized standing plus a minimum of

three years' related IT network support experience;
OR
- A two year diploma in Computer Programming Technology or relevant/related discipline from an institute of recognized

standing plus a minimum of five years related IT network support experience.
- Demonstrated ability in the implementation, maintenance, problem detection and resolution in the following areas:

- Cisco network hardware including Nexus 7K/9K and Cisco Catalyst product lines
- Cisco Wireless technologies
- Cisco Identity Services Engine (ISE)
- Cisco Meraki

MANITOBA HYDRO IS COMMITTED TO DIVERSITY AND EMPLOYMENT EQUITY

Reference Code: CO56834160-01
- Netscout Infinistream
- Solarwinds
- NetMotion
- Checkpoint firewalls
- F5 BIG-IP Local Traffic Manager
- RSA SECUREID Access
- Experience with data centre infrastructure (cooling, racking, UPS)
- Capable of performance analysis at the network level.
- Familiar with Windows, Linux, and Solaris operating systems.
- Excellent analytical and problem solving skills.
- Excellent interpersonal, oral and written communication skills.
- Demonstrated ability to work in a team environment with the primary focus being customer service.
- Demonstrated commitment to keep up to date with current technology.
- Prepared to come in to work at any time during a 24-hour period to ensure system reliability.
- Prepared to be on-call on a rotational basis.
- Knowledge of the following technologies would be considered an asset:

- Cisco ACI
- Cisco DNA
- Cisco SecureWorkload

**_ Salary Range_**

Starting salary will be commensurate with qualifications and experience. The range for the classification is $37.75-$52.26 Hourly,
$72,341.88-$100,138.22 Annually.

We thank you for your interest and will contact you if you are selected for an interview.

**_ This document is available in accessible formats upon request. Please let us know if you require any accommodations_**
**_during the recruitment process._**

IND1

  • Community Support Worker

    3 days ago

    Winnipeg, Canada Turning Leaf Support Services Full time

    **ABOUT US** Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community. Turning Leaf’s support is customized to every individual’s needs and risk level. We offer...

  • Community Support Worker

    1 week ago

    Winnipeg, Canada Turning Leaf Support Services Full time

    **ABOUT US** Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community. Turning Leaf’s support is customized to every individual’s needs and risk level. We offer...

  • IT Support Specialist

    7 days ago

    Winnipeg, Canada Resolute Technology Solutions Inc Full time

    As the **IT Support Specialist (Workplace Technology Specialist)**, you are the first point of contact for our clients as well as within our company. You will provide technical support to our staff as well as our clients through the direction of the Workplace Technology Team Lead. Working with other team members, you will be responsible for ensuring that...

  • Executive Support Specialist

    4 weeks ago

    Winnipeg, Manitoba, Canada Keewatin House Lodge Full time

    About Keewatin House LodgeKeewatin House Lodge is a dynamic organization seeking an experienced Executive Support Specialist to join our team.Job SummaryWe are looking for a highly organized and detail-oriented individual to provide administrative support to our management team. As an Executive Support Specialist, you will be responsible for coordinating...

  • Caregiving Support Specialist

    4 weeks ago

    Winnipeg, Manitoba, Canada Lusu's Elite Care Inc Full time

    Job Title: Caregiving Support SpecialistWe are seeking a dedicated and compassionate Caregiving Support Specialist to join our team at Lusu's Elite Care Inc.About the Role:This is a full-time position that requires on-site work at our physical location. As a Caregiving Support Specialist, you will provide exceptional care and support to our clients, ensuring...

  • Senior Labour Relations Specialist

    1 month ago

    Winnipeg, Manitoba, Canada This is an IT support group Full time

    Job Summary">The Senior Labour Relations Specialist will oversee all labour and employee relations initiatives, developing effective HR-related policies and procedures. This role requires a strong understanding of industry-best practices, supporting company growth and efficiency, and aligning with business plans.">Duties and Responsibilities">

  • Technical Support Specialist

    7 months ago

    Winnipeg, Canada Brandt Full time

    Brandt is currently seeking a Technical Support Specialist for our Winnipeg Construction & Forestry location. The Technical Support Specialist will work hands-on with some of the most innovative positioning technology available including machine automation, 3D scanning, mobile mapping, GNSS and robotic instrument solutions along with powerful cloud based...

  • Network Support Specialist

    8 months ago

    Winnipeg, Canada KGS Group Full time

    KGS Group is currently looking for an experienced **Network Support Specialist** to join our growing IT department. **About Us**: We are KGS Group, an employee-owned, multidisciplinary engineering consulting firm serving clients throughout North America. We’re different than traditional engineering firms. We believe a commitment to lasting relationships...

  • IT Support Specialist

    1 week ago

    Winnipeg, Manitoba, Canada AC Global Full time

    **Job Title:** IT Support Specialist**Company Overview:AC Global is a dynamic company seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their systems are running smoothly and efficiently.**Estimated Salary:** $60,000 -...

  • Medical Support Specialist

    5 days ago

    Winnipeg, Canada Winnipeg Regional Health Authority Full time

    We are seeking a highly skilled Medical Support Specialist to join our team at the Winnipeg Regional Health Authority.This full-time position offers an attractive salary range of $20.09 - $23.99 per hour, depending on experience and qualifications.Job Responsibilities:Provide patient care and support healthcare professionals in delivering exceptional patient...

  • Executive Support Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada Randstad Full time

    We are seeking a highly organized and motivated Executive Support Specialist to join our team. As an administrative assistant, you will be responsible for managing schedules, organizing files, and handling correspondence.About the RoleThis is a fantastic opportunity for individuals who are enthusiastic about providing exceptional support to our team. If you...

  • Product Support Specialist

    9 months ago

    Winnipeg, Canada JCA Technologies Full time

    **Role**: Product Support Specialist**: **Location**:Nebraska** **JCA Technologies** **About the Role** The Product Support Specialist is responsible for delivering an exceptional customer experience by providing advanced technical support to end-users and dealers of JCA Technologies’ retrofit autonomous products. You will collaborate with our R&D team...

  • Executive Support Specialist

    7 days ago

    Winnipeg, Manitoba, Canada Randstad Full time

    At Randstad Canada, we're partnering with top companies in Winnipeg to find experienced and proactive Executive Support Specialists like you.About the RoleThis is an exceptional opportunity for a skilled Administrative Assistant to join a dynamic team on a permanent basis. As an Executive Support Specialist, you'll play a crucial role in supporting the...

  • Administrative Support Specialist

    7 days ago

    Winnipeg, Manitoba, Canada Randstad Full time

    We are currently partnering with top companies in Winnipeg to find experienced and proactive Administrative Support Specialists. The ideal candidate will be the backbone of the office, providing essential administrative support, managing office logistics, and creating a welcoming workspace for teams.As an Administrative Support Specialist, you will play a...

  • Healthcare Support Specialist

    4 weeks ago

    Winnipeg, Manitoba, Canada Winnipeg Regional Health Authority Full time

    Job Title: Healthcare Support SpecialistAbout UsWe are part of the Winnipeg Regional Health Authority, providing a wide range of healthcare services to our community. Our team is dedicated to delivering excellent and equitable care to our patients.Compensation PackageThe estimated annual salary for this position is $93,696 (based on a 40-hour workweek at...

  • Equipment Support Specialist

    1 month ago

    Winnipeg, Manitoba, Canada FLT REPAIR INC. Full time

    About FLT REPAIR INC.">FLT REPAIR INC. is seeking a highly motivated Equipment Support Specialist to join our team in maintaining a safe working environment and supporting tradespeople in their daily tasks.">Job Summary:">We are looking for an experienced Equipment Support Specialist to assist tradespeople and maintain a safe working environment by moving...

  • Mortgage Support Specialist

    4 weeks ago

    Winnipeg, Manitoba, Canada Royal Bank of Canada Full time

    Job OverviewWe are seeking a highly skilled Mortgage Support Specialist to join our team in Winnipeg. As a key member of our mortgage department, you will provide exceptional administrative support to our top-producing Mortgage Specialists.Key ResponsibilitiesManage client transactions and requests with superior responsive execution and deliveryFamiliarize...

  • Pharmacy Support Specialist

    4 weeks ago

    Winnipeg, Manitoba, Canada FreshCo Full time

    Embark on a rewarding career with FreshCo, a leading Canadian company in the grocery and pharmacy industry. As a Pharmacy Support Specialist, you will play a crucial role in delivering exceptional patient-centered care and exceeding patients' expectations.

  • Technical IT Support Specialist

    1 week ago

    Winnipeg, Manitoba, Canada HUB Technology Solutions Ltd Full time

    We offer a competitive salary of $60,000 - $80,000 per year.At HUB Technology Solutions Ltd, we're looking for a skilled Technical IT Support Specialist to join our team. As an Intermediate Support Engineer, you'll play a vital role in providing top-notch technical support to our clients.About the JobThis is a 40-hour-a-week position based out of our...

  • Partner Support Specialist

    3 months ago

    Winnipeg, Canada Wellington-Altus Private Wealth Inc. Full time

    **Partner Support Specialist** **Location**: This in-office position will be based out of our Winnipeg, Calgary, or Toronto Office. **Our organization**: Founded in 2017, Wellington-Altus Financial Inc. (Wellington-Altus) is the parent company to Wellington-Altus Private Counsel Inc., Wellington-Altus USA Inc., Wellington-Altus Insurance Inc.,...