Account Manager

6 months ago

Peterborough, Canada HILTI Full time

WHAT'S THE ROLE?

Hilti North America (HNA) Account Managers are the direct link between Hilti and the customer. Consistently recognized by Selling Power Magazine as a top company to sell for, Hilti is a world-leading manufacturer and supplier of quality, innovative, and specialized tool and fastening systems for professional users in a variety of construction trades.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

WHAT DOES THE ROLE INVOLVE?

The purpose of the role is to create value in the allocated account's portfolio through effective design and implementation of individual account strategies to build long term, sustainable and profitable relationships with the customer. The role involves professional field sales and high level customer consultation in the defined territory within the target industry. The job holder needs to provide efficient solutions and technical support to customers and represent the Hilti brand in the market place.

**93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.**

***

WHAT DO WE OFFER?

We’ll give you everything you need to excel in your role and one-to-one coaching. You’ll enjoy a rare combination of autonomy and camaraderie, as you’ll manage your own book of business while being part of a friendly team.

We’ll give you lots of responsibility, including your own portfolio of customers and these might be trades experts, project managers, or company leaders. From there, we’ll trust you to do whatever it takes to deliver outstanding results. Go the extra mile and we’ll reward you with unrivaled training, development, and career opportunities as soon as you’re ready for the next challenge.

WHAT YOU NEED IS:

- High School Diploma or GED required
- Bachelor’s Degree preferred or equivalent work experience
- Communicate effectively, ability to reliably and timely attend work
- Minimum of three years of outside sales experience with proven track record of success growing sales to a loyal client base within a designated geographical area while strengthening the company's position and market share within assigned territory, or three years of direct industry experience.
- Some experience with reading and understanding construction documents preferred. Proficient computer skills including Salesforce, MS Office suite, and smartphones
- Previous experience of preparing professional sales presentations and quotes for clients
- Ability to assist credit department in collecting on outstanding accounts receivables. Excellent time and territory management skills
- Ability to thrive both independently and in a team environment
- Demonstrated ability to develop engaged client relationships and effectively implement strategic concepts. Must be persuasive, sales driven, client focused, and a team player
- Must maintain a professional business appearance in accordance with HNA dress policy at all times
- Actively exhibit and foster Hilti's core values of integrity, courage, commitment, teamwork, and inclusion
- Career advancement may require domestic and/or global mobility
- Vehicle/ Driver’s License Requirements:
- Company vehicle provided for carrying tools/fasteners for product demonstration purposes
- Must have valid US driver’s license and comply with HNA Fleet Safety Policy requirements
- Account Manager has responsibility for prudent care and protection of company assets
- Combination of home office, meetings, driving company vehicle to make sales calls at customer’s office, and making jobsite visits will be expected. Occasional overnight travel may be required.

WHO SHOULD APPLY?

We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background.
- Adverse Working Conditions:
- Job requires walking on construction sites and uneven surfaces, and may include climbing scaffolding, ladders, and stairs during all seasons of the year
- Construction jobsites may also expose Account Managers to excessively loud noises; ear protection is strongly encouraged and may be required on some jobsites
- Safety Equipment Required:
- Hardhat, safety vest, safety glasses, gloves, steel toe boots, and long pants required for working jobsites; must observe and abide by any and all safety regulations as required by Hilti, OSHA, and General Contractors
- Physical Requirements:
- Must be able to walk on construction projects, climb ladders and scaf

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