Account Manager

5 months ago

Peterborough, Canada Uride Technologies Inc Full time

At Uride, we're on a mission to empower underserved communities around the world by creating a marketplace that connects people in rural areas with essential services, starting with ridesharing. With operations in 20 cities across the country, Uride is Canada’s fastest growing ridesharing company, providing over a million rides annually. Preparing for international expansion, our vision goes beyond transportation; we aim to become the leading platform for local entrepreneurs to launch service-based businesses, creating an ecosystem that benefits everyone.

We are a diverse and dynamic team that is focused on driving growth forward through innovation, open communication, and team based collaboration. We believe in solving problems together with positivity and integrity, and we've created a culture where everyone feels comfortable being themselves.

As a fully remote team with a start-up-like mindset, we value hard work and a proactive approach. If you are someone who enjoys finding solutions, implementing improvements, spearheading new initiatives and continuous opportunities for growth, you'll love it here

Uride is growing and we'd love for you to come along for the ride We are currently looking for an Account Manager to join the team and support our growth.

This is a full-time remote position.

**Overview**

Working closely with our COO, the Account Manager will play a critical role in managing and building out Uride's customer base. We are looking for someone who is passionate about building relationships and ensuring that their clients are happy and feel well taken care of.

This is an exciting opportunity to join our team and help build out the framework and process for how we manage corporate accounts, optimizing our approach as we scale.

**What you’ll be doing**
- Understand and articulate Uride's value proposition to customers
- Cultivate new business relationships and grow existing ones, starting off in Ontario and expanding upon that
- Provide updates and optimization recommendations to ensure that our clients are satisfied
- Develop forward-thinking, data-driven analysis and recommendations that align with customer goals and quantify high-impact opportunities with clear recommendations to pitch to customers
- Research, analyze, and identify new potential customers, and develop targeted plans to increase customer base
- Prospect and qualify new business leads for potential new customers and convert them into increased business opportunities
- Manage and continue to develop a dedicated territory of accounts with the intention to grow revenue and pursue growth opportunities in existing public sector customers and prospects
- Negotiate contracts, initiate orders and complete the process of onboarding new clients
- Initiate post sales activities to ensure services sold are providing ongoing customer benefits; provide additional training to new customers as required
- Build and maintain a healthy sales pipeline for new business
- Report on business growth figures internally

**What we are looking for**
- 3+ years of experience in selling and managing B2B/B2C accounts
- Self-motivated, entrepreneurial attitude and an ability to engage and influence key decision-makers
- Experience with sales forecasting, opportunity management, and customer planning
- Availability to travel
- Strong work ethic and an ability to adapt
- Ability to work independently and enjoy creative problem solving

**What you can expect from this role**
- Competitive base salary + commission
- A fully remote international team to collaborate with
- Opportunities to learn and grow in a dynamic environment, exploring your potential and your ideas to the fullest
- Ability to work together with a team ready to play, willing to share knowledge, experiences, and challenges
- Flexibility and autonomy to define with your team the best way to approach problems

Uride offers accommodation for applicants through all aspects of the recruitment process with disabilities as part of its recruitment process. If you are contacted to arrange an interview, please advise us if you require accommodation.

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