Branch Rental Manager

5 days ago

Delta, Canada Penske Truck Leasing and Logistics Full time

**Position Summary**:
A Branch Rental Manager has responsibility in sales or operations, provide front line contact with prospects, manage a large fleet of vehicles, match vehicle availability with customer, coordinate all aspects of customer's account and ensure complete customer satisfaction.

**Responsibility of 4 Locations**:
**Delta - 632 Belgrave Way, Delta**

**Burnaby - 2916 Norland Ave, Burnaby,**

**Port Kells -9558 189 St, Surrey**

**Abbotsford-** **9-380 Riverside Rd, Abbotsford**

**Major Responsibilities**:

- Listen to and resolve customer complaints regarding services, products, or personnel
- Monitor sales staff performance to ensure that goals are met
- Hire, train, and evaluate personnel
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
- Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers
- Provide staff with assistance in performing difficult or complicated duties
- Plan and prepare work schedules, and assign associates to specific duties
- Attend company meetings to exchange product information and coordinate work activities with other departments
- Prepare sales and inventory reports for management and budget departments
- Formulate pricing policies on merchandise according to profitability requirements
- Support location and rental customers, including rental counter activities as needed
- Other projects and tasks as assigned by supervisor
- At least 3 years of customer service experience required
- Supervisory experience preferred
- Bachelor's degree required
- Strong written/oral communication and organizational skills are required
- Proficient in the use of Microsoft Outlook, Word, Excel, Access, and Powerpoint
- Valid Drivers License required
- Regular, predictable, full attendance is an essential function of the job

Penske is committed to the principle of equity in employment.

**About Penske Truck Leasing**

Job Category: Operations Management

Job Family: Operations

Address: 632 Belgrave Way

Primary Location: CA-BC-Delta

Employer: Penske Truck Leasing Canada Inc.

Req ID: 2315133

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