See more Collapse

Customer Experience Associate

2 months ago

West Vancouver, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Job Family**
- Retail Sales & Service

**Job Category - Primary**
- Retail Banking - Customer Service

**Job Category(s)**
- Retail Banking - Customer Service

**Hours**
- 15

**Business Line**
- TD Canada Trust

**Time Type**
- Part Time

**Employment Type**
- Regular

**Country**
- Canada

**Province/State (Primary)**
- British Columbia

**City (Primary)**
- West Vancouver

**Work Location**
- 1645 Marine Drive Retail

**Job Expires**
- 27-Jan-2023

We have other current jobs related to this field that you can find below

  • Customer Experience Associate

    4 weeks ago

    West Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 430701BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1645 Marine Drive Retail **Employment Type** - Regular **City** - West Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Senior Customer Experience Associate

    2 weeks ago

    West Vancouver, British Columbia, Canada Scotiabank Full time

    Senior Customer Experience Associate - Park Royal Branch (30 Hours/Week)Requisition ID: 199556Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleOur Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first,...

  • Senior Customer Experience Associate

    4 weeks ago

    West Vancouver, British Columbia, Canada Scotiabank Full time

    Senior Customer Experience Associate - Park Royal Branch (30 Hours/Week)Requisition ID: 199556Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleOur Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first,...

  • Customer Experience Associate

    4 weeks ago

    West Vancouver, Canada TD Bank Full time

    430701BR Retail Banking - Customer Service West Vancouver, BC January 22, 2024 Hours 15 Workplace Model Onsite Pay Details Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions,...

  • Customer Experience Associate

    3 weeks ago

    Vancouver, Canada Purple Brand Group Full time

    **Customer Experience Associate** PURPLE was founded in 2017 at the intersection of industrial design, streetwear, and luxury fashion. A collective of friends and industry veterans set out to launch a collection of men’s denim and luxury basics. Denim is the anchor of the modern man’s wardrobe; PURPLE is dedicated to making that anchor more...

  • Customer Experience Associate

    4 weeks ago

    Vancouver, Canada Purple Brand Group Full time

    **Customer Experience Associate** Purple was founded in 2017 at the intersection of industrial design, streetwear, and luxury fashion. A collective of friends and industry veterans set out to launch a collection of men’s denim and luxury basics. Denim is the anchor of the modern man’s wardrobe; Purple is dedicated to making that anchor more...

  • Customer Experience Associate

    3 weeks ago

    West Vancouver, Canada Scotiabank Full time

    Requisition ID: 193754 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    7 days ago

    West Vancouver, Canada Scotiabank Full time

    Requisition ID: 188313 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Customer Experience Associate

    2 weeks ago

    Vancouver, British Columbia, Canada Purple Brand Group Full time

    Customer Experience AssociatePurple was founded in 2017 at the intersection of industrial design, streetwear, and luxury fashion. A collective of friends and industry veterans set out to launch a collection of men's denim and luxury basics. Denim is the anchor of the modern man's wardrobe; Purple is dedicated to making that anchor more interesting.We have...

  • Customer Experience Associate

    1 week ago

    Sutton West, Canada TD Bank Full time

    **Customer Experience Associate**: - 432460BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 20865 Dalton Road **Employment Type** - Regular **City** - Sutton West **Time Type** - Part Time **Province/State** - Ontario **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Customer Experience Associate

    5 days ago

    Vancouver, Canada TD Bank Full time

    Customer Experience Associate page is loaded Customer Experience Associate Apply remote type On Site locations Vancouver, British Columbia time type Part time posted on Posted 3 Days Ago job requisition id R_1345808 Work Location:Vancouver, British Columbia, CanadaHours:15Line of Business:Personal & Commercial...

  • Customer Experience Associate

    7 days ago

    Vancouver, Canada TD Bank Full time

    Customer Experience Associate page is loaded Customer Experience Associate Apply remote type On Site locations Vancouver, British Columbia time type Part time posted on Posted 3 Days Ago job requisition id R_1345808 Work Location:Vancouver, British Columbia, CanadaHours:15Line of Business:Personal & Commercial...

  • Customer Experience Associate

    4 weeks ago

    West Vancouver, Canada TD Bank Full time

    **Customer Experience Associate - Mandarin language skills an asset**: - 430700BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1645 Marine Drive Retail **Employment Type** - Regular **City** - West Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** -...

  • Customer Experience Associate

    5 days ago

    West River Station, Canada The Toronto-Dominion Bank (Canada) Full time

    Customer Experience Associate page is loaded Customer Experience Associate Apply remote type On Site locations 562 Montreal Road time type Part time posted on Posted 2 Days Ago job requisition id R_1354648 Work Location:Ottawa, Ontario, CanadaHours:15Line of Business:Personal & Commercial Banking Pay Details: ...

  • Customer Experience Associate

    5 days ago

    West River Station, Canada The Toronto-Dominion Bank (Canada) Full time

    Customer Experience Associate page is loaded Customer Experience Associate Apply remote type On Site locations 562 Montreal Road time type Part time posted on Posted 2 Days Ago job requisition id R_1354648 Work Location:Ottawa, Ontario, CanadaHours:15Line of Business:Personal & Commercial Banking Pay Details: ...

  • Customer Experience Associate

    2 weeks ago

    Vancouver, British Columbia, Canada TD Bank Full time

    TD DescriptionStay current and competitive. Carve out a career for yourself. Grow with us.InclusivenessAt TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which...

  • Cashier / Customer Experience Associate

    4 weeks ago

    Vancouver, British Columbia, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors.We have many opportunities in our Customer Experience teams,...

  • Customer Experience Associate

    4 weeks ago

    Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 426073BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 168-1177 West Hastings Street **Employment Type** - Regular **City** - Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    3 weeks ago

    Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 418663BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 446 S. W. Marine Drive **Employment Type** - Regular **City** - Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 20.50 **Workplace Model** - Onsite **Pay Details** **Department...

  • Customer Experience Associate

    4 weeks ago

    Vancouver, Canada TD Bank Full time

    **Customer Experience Associate**: - 426338BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1911 West 4th Avenue **Employment Type** - Regular **City** - Vancouver **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...